Customer Success Manager Italy

hace 2 meses


En remoto, España casavi GmbH A tiempo completo

Your mission
- You support our customers in Italy on the path to digitization from the very beginning and thus consolidate healthy customer loyalty along the customer lifecycle
- You are responsible for the smooth onboarding of new customers and ensure with (online) training that they enjoy our software in the long term and at the same time make their processes more efficient
- You support customers even after onboarding in using our solutions more and more effectively and thus bring them to success
- You represent your customer portfolio to our development teams and independently pursue their ideas and requests
- You develop best practice scenarios together with the Customer Success Team and communicate them internally and externally
- You use your creativity to develop and update supporting customer materials (e.g. guides, webinars, letter templates)

**Profile**:

- You have a degree or relevant vocational training and have initial professional experience in the field of customer success
- You are communicative, have strong organizational skills and are able to quickly establish a goal-oriented working relationship with various parties involved
- You have very good Italian and Spanish skills (C2) and good English skills (B2)
- Experience in Software-as-a-Service and the real estate industry (e.g. property management) is not a must, but definitely a plus
- Ideally you have experience in entering a new market

Why us?
- An open-minded and friendly team working with agile methods - as proven by our
- Flexible & hybrid working
- Online language courses
- Regular company events
- 40 days workation per year in the EU
- Corporate benefits
- 30 days of annual leave
- Diverse development opportunities & a 1,000 € continuing education budget

You want to be part of our success story?



  • En remoto, España Recruit4Work S.L. A tiempo completo

    For our customer, we are seeking a Customer Success Manager. This job offer is for a company with an office in Berlin, but you have the flexibility to work remotely from Spain or Portugal. For our customer, we are seeking a business-minded, hands-on enterprise customer success manager who wants join to the team and take on the challenge to change the world...


  • En remoto, España casavi GmbH A tiempo completo

    Your mission - You support our customers in Italy on the path to digitization from the very beginning and thus consolidate healthy customer loyalty along the customer lifecycle - You are responsible for the smooth onboarding of new customers and ensure with (online) training that they enjoy our software in the long term and at the same time make their...


  • En remoto, España Recruit4Work S.L. A tiempo completo

    For our customer, we are seeking a business-minded, hands-on enterprise customer success manager who wants join to the team and take on the challenge to change the world of work. In your role, you will work closely with our largest enterprise customers. You will be responsible for managing the complete talent flow for dedicated customers and you will be...

  • Customer Success Manager

    hace 1 semana


    En remoto, España Topsort A tiempo completo

    Topsort is a data-driven, next-generation auction-based advertising tool and set of APIs. We’re navigating the post-cookie world by providing a product data-driven set of technology to drive effective monetization via sponsored listings, banners, and offsite advertising, without compromising user data or building a walled garden with cookies. We are...


  • En remoto, España Recruit4Work S.L. A tiempo completo

    For our customer, we are seeking a Customer Success Manager. This job offer is for a company with an office in Berlin, but you have the flexibility to work remotely from Spain or Portugal. For our customer, we are seeking a business-minded, hands-on enterprise customer success manager who wants join to the team and take on the challenge to change the world...

  • Customer Success Manager

    hace 3 semanas


    En remoto, España Trellix A tiempo completo

    **_Role Overview:_** The Customer Success Manager (CSM) drives customer loyalty and adoption of Trellix Solutions. You will report to the Director of Customer Success. You will consult with enterprise customer employees across the spectrum of system administrators to Chief Security Officers (CSO). You will articulate the value of Trellix solutions and...


  • En remoto, España Hubtype A tiempo completo

    At Hubtype, we're on a mission to revolutionize the way companies communicate with their customers on messaging apps like Whatsapp and Telegram. We provide innovative tools and solutions that enable businesses to build better relationships with their customers through seamless and personalized conversations. We're growing rapidly and looking for a talented...


  • En remoto, España Autodesk A tiempo completo

    Job Requisition ID # - 24WD76990 Position Overview We are looking for Construction Technology professionals who are passionate about driving digital transformation throughout the construction industry. Reporting to the Manager of Construction Customer Success Territory, you will build lasting and meaningful relationships throughout a diverse portfolio of...

  • Customer Success Manager

    hace 2 semanas


    En remoto, España Eturnity AG A tiempo completo

    ¡Bienvenido a **Eturnity AG**, líder en innovación en el sector de las energías renovables! Nuestro compromiso con el desarrollo de soluciones de software avanzadas en los mercados de energía solar y calefacción nos impulsa a participar activamente en la configuración del futuro del sector energético. En Eturnity, valoramos el espíritu de equipo, la...


  • En remoto, España Aspire Software A tiempo completo

    **Senior Customer Success Manager - Remote - Spain** **We’re currently looking for a Senior Customer Success Manager to join our growing team at VSN!** **Here is a little window into our company**: Founded in 1990, VSN is an end-to-end software solution for the broadcast industry helping customers better manage and automate the entire media lifecycle,...


  • En remoto, España Improvado A tiempo completo

    Improvado is revolutionizing the way RevOps in large enterprises access and use data. Headquartered in San Diego, with teams stretching globally, we are united by our passion for transforming marketing technology. Our cutting-edge, no-code revenue data platform simplifies marketing reporting, enables informed budget decisions, and increases the ROI of...


  • En remoto, España Autodesk A tiempo completo

    Job Requisition ID # - 24WD76992 Position Overview We are looking for Construction Technology professionals who are passionate about driving digital transformation throughout the construction industry. Reporting to the Manager of Construction Customer Success Territory, you will build lasting and meaningful relationships throughout a diverse portfolio of...


  • En remoto, España Push Technology A tiempo completo

    **Responsibilities of the role**: - Analyze customer data to improve customer experience. - Hold product demonstrations for customers. - Improve onboarding processes. - Evaluate and improve tutorials and other communication infrastructure. - Mediate between clients and the organization. - Handle and resolve customer requests and complaints. - Minimize...


  • En remoto, España Graphite A tiempo completo

    Graphite is a technology-enabled growth agency that helps fast-growing companies like Masterclass, Notion, and BetterUp unlock sustainable revenue through content and SEO. We’re obsessed with impact— it’s foundational to who we are, why we’re successful, and how we approach delivering outcomes for clients and ultimately, everyone on the internet. We...


  • En remoto, España Babel Profiles S.L A tiempo completo

    Are you a committed, proactive, and organized person with a sales-driven and customer focused approach and a nose for new business opportunities? Then you should keep reading because this could be the job you always dreamed of! Our client, a fast-growing German company, implements a fast, professional and reliable service that provides all the tools a...


  • En remoto, España SS&C A tiempo completo

    SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare...


  • En remoto, España SOPHiA GENETICS A tiempo completo

    Are you passionate about customers getting best-in-class support? Do you have technical experience managing accounts and guiding customers to get the best from their products? Our Customer Success team are directly responsible for the ongoing management and expansion of our customers. Bring your knowledge & passion to SOPHiA GENETICS, and join our mission...


  • En remoto, España Improvado A tiempo completo

    **Improvado** is an AI-powered, unified platform designed for marketing teams in medium to large-scale enterprises and agencies, who are looking to automate complex marketing intelligence and reporting to make decisions with ease. Improvado gathers, organizes, and untangles marketing data to deliver instant insights through BI and AI, helping to eliminate...


  • En remoto, España Babel Profiles S.L A tiempo completo

    Do you want to be part of an innovative and dynamic technological company that's a leader in the market? Would you like to work with a team that values transparency, dedication, customer satisfaction, teamwork, and resourcefulness? If so, we'd like to talk to you! Our client is a SaaS company that has been developing internal search engines for e-commerce...


  • En remoto, España GitLab A tiempo completo

    The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab. The Customer Success Management (CSM)...