Regional Vp Operations

hace 3 semanas

Palma de Mallorca, España Apple Leisure Group A tiempo completo

At Apple Leisure Group we care for people so they can be their best. We deliver distinctive experiences for our guests, while providing a world of understanding and care. We strive to be the first choice in vacation travel, enriching lives and uniting the world.

Grow your career as a **Regional VP Operations
- Unidad de gestion ALUA** within AMResorts, one of our 14 industry-leading brands. In this role you will manage the operations and results of the ALUA hotels in their region, adhering to the Company's strategy, policies and procedures, as well as the quality standards and brand attributes, in order to obtain the maximum return on investment, satisfaction of clients and staff members.

**A successful Regional VP- Operations will**:
**1- Hotel Management**

Performance Management:

- Continuously track revenue stream coming into the business, monitoring the sales strategies and action plans, for package income in ALUA hotels.
- Assure effective cost management, verifying that expenses are in line with budgeted guidelines.
- Keep track of package income and GOP results of each ALUA Hotel

Strategy, planning and standards
- Coordinate the Human capital for ALUA Hotels
- Implement the guidelines, strategies and policies designed by AMR Corporate
- Plan, prepare and follow up on the annual budget of ALUA Hotels
- Fully participate in the A&B and Division Rooms meetings

Human Capital
- Establish training and development plans for future openings.
- Coordinate with the other Regional VPs of Operations and Corporate Human Resources Department the identification of talent and future promotions.
- Implement training, development and internal communication plans of hotels in Europe

Meetings with General Managers
- Participate in the Quarterly meetings with all the Regional VPs
- Operations, and prepare an Executive Summary to be sent to the SVP Operations
- AMR Europe that will include:

- Review of results and forecasts. Financial indicators.
- Share the best practices that were implemented in the hotels and have generated positive results, and ensure those are also implemented in other properties.
- Share and resolve Opportunity Areas common to your Region (example: demographics, policies, suppliers, risks, threats, opportunities...)
- Ensure that the agreed action plan is being implemented.
- Follow-up of guest satisfaction ratios as well as satisfaction ratios of our staff members.
- Follow up on the action plan for each hotel and support the Regional VPs to meet quarterly and annual objectives.
- Coordinate meetings with their Direct reports and the SVP of Operations to make sure that all the processes in the hotels are following best practices.

**2. New projects and take-over of ALUA Hotels**
- Manage and lead the openings of new ALUA Hotels making sure deadlines are met and goals are being achieved
- Provide full support to the Corporate Development Team by following up with each aspect of projects in your region.
- Implement the guidelines and strategies design by AMResorts Global Operations in the new projects
- Coordinate with SVP de Operations AMR Europa, the corporate support of new destinations
- Support the Corporate Development Team of AMR Europe to identify and explore new opportunities for ALUA Hotels.
- Participate in the benchmarking of new destinations
- Facilitate communication between the Development and Operations Teams.
- Prepare a report with scheduled Hotel openings for the next 30 60, 90 days.

**3. Communication & Reporting**
- Maintain fluid communication with Group President AMR Global Operations and prepare a weekly Executive Report with Business updates.

**A successful Regional VP- Operations will have**:

- Bachelor’s degree in Business, Finance or related field.
- Deep knowledge of the European travel industry,
- Ability to lead in a fast-paced environment and operate under mínimal supervision.
- Prioritize multiple tasks, work effectively under stress, meet short deadlines, and take directions. Ability to Identify problems and implement or recommend solutions.
- Excellent verbal and written communication skills and the ability to work well across all departments
- Superior written and verbal communication skills
- Strong organizational and project management skills
- Ability to influence colleagues and potential partners at all levels
- Must be able to travel national/internationally

**About Apple Leisure Group**

As North America’s only vertically integrated travel, hospitality and leisure management group, Apple Leisure Group is an industry innovator that combines the expertise of 14 leading brands. Our unique niche allows us the special opportunity to oversee every aspect of the travel experience, from the moment a guest books a trip to the time they return home. ALG consistently delivers exceptional value to travelers and strong performance to resort owners and partners by strategically leveraging the power of its portfolio of brands across five segments, comprisin

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