IT Product Manager Itsm

hace 6 meses

Getafe, España Airbus A tiempo completo

Airbus Defence and Space is looking for an **IT Product Manager ITSM H/F(f/m) **to join our team based in Getafe, Madrid.

Are you ITIL certified, enjoy consulting and like to work in an international team?

Are you innovative and customer oriented?

Are you solution-oriented, experienced in IT Service Management and like to manage an IT service?

**Your challenges**:
As a Product and Service Manager for one of our five separated but harmonized ITSM environments you are responsible to analyze and specify requirements of stakeholders, support harmonization activities and to manage and prioritize the tasks and activities of the ITSM provider.

Besides that, you will support all functional and/or technical integrations, processes and functionalities and manage deployment activities concerning all ITSM environments on an international base.
The national ITSM environments are underlying national security regulations which require a special mindfulness regarding the steering / management and deployment of functionalities.

**Your responsibilities / tasks**:

- Plan and manage all ITSM operational activities (add, change, delete) internationally in a harmonized way
- coordinate and plan provider activities
- control backlog
- Capture, analyze and describe requirements of stakeholders within ITSM perimeter
- Support plan and build activities related to the ITSM environments and manage handover to provider
- Ensure standardized and harmonized processes and tool implementations for all ITSM instances
- Ensure best practices for design and implementation of new requirements
- Focus on improved customer satisfaction and usability
- Secure implementation of business requirements in quality, cost and time following best practice procedures
- Definition of ITSM standard reports and procedures to cover reporting requirements in an effective way (national reporting and harmonized, aggregated reporting)
- Establish ITSM reporting strategy taking international requirements into consideration
- Ensure the availability of structured, detailed and up to date documentation
- Support effective, international communication within the team and between teams and service / product owners
- Support of continual improvement of the whole ITSM Service (international)
- Contribute to the implementation of new modules, interfaces, functionalities or enhancements within the area of ITSM and ensure to follow the rules related to efficiency, service orientation and end customer experience
- Provider (financials) steering
- Support in fulfilling national obligations related to ITSM environments

**Your profile**:

- Bachelor degree in Information Technology or related discipline
- 3 years of relevant quantitative and qualitative research and analytics experience
- Knowledge in ITIL V3 or V4: Incident Management, Problem Management, Change Management, Knowledge Management, Service Level Management, Asset and Configuration Management
- Fundamental knowledge in BMC Remedy (ITSM, Digital Workplace) and Service Now
- Communication skills
- English (Negotiation Level)

Not a 100% match? No worries Airbus supports your personal growth with customized development solutions.

**WHICH BENEFITS WILL YOU HAVE AS AIRBUS EMPLOYEE?**

At Airbus we are focused on our employees and their welfare. Take a look at some of our social benefits:
Vacation days and additional days-off along the year.

Attractive salary.

Hybrid model of working when possible, promoting the work-life balance.

Collective transport service.

Benefits such as health insurance, employee stock options, retirement plan, or study grants.

On-site facilities (among others): free canteen, kindergarten, medical office.

Possibility to collaborate in different social and corporate social responsibility initiatives.

Excellent upskilling opportunities and great development prospects in a multicultural environment.

Special rates in products & benefits.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

**Company**:
Airbus Defence and Space SAU

**Employment Type**:
Permanent**Experience Level**:
Professional

**Job Family**:
Digital

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

  • IT Product Delivery Manager

    hace 3 semanas

    Getafe, Madrid, España Airbus Defence And Space Sau A tiempo completo

    **Job Title:** IT Product Delivery Manager - IAM Expert**About Airbus Defence and Space**: We are a leading player in the global space and defence industry, with a rich heritage of innovation and commitment to excellence. Our company is at the forefront of technological advancements, shaping the future of space exploration and security solutions.**Salary:**...

  • IT Product Delivery Manager for IAM

    hace 1 mes

    Getafe, Madrid, España Airbus Group A tiempo completo

    Job Title: IT Product Delivery Manager for IAMAbout the Role:At Airbus Defence and Space SAU, we are seeking a highly skilled IT Product Delivery Manager for our Identity and Access Management (IAM) team. As a key member of our digital team, you will be responsible for delivering high-quality IAM products and services that support our organization's...

  • Workspace Product Manager

    hace 2 meses

    Getafe, España Airbus Defence And Space Sau A tiempo completo

    Job Description: Are you passionate about digital topics and interested in improving the digital workplace experience? Keen on managing the full lifecycle of the Workspace product, translate business needs into solutions, and lead a diverse team? Join us!Airbus Defence and Space is looking for an experienced and innovative Product Manager for the Workspace...

  • Workspace Product Manager

    hace 2 meses

    Getafe, España Airbus Defence and Space SAU A tiempo completo

    Are you passionate about digital topics and interested in improving the digital workplace experience? Keen on managing the full lifecycle of the Workspace product, translate business needs into solutions, and lead a diverse team? Join us! **Airbus Defence and Space **is looking for an experienced and innovative **Product Manager **for the Workspace product...

  • Workspace Product Manager

    hace 2 meses

    Getafe, España Airbus Group A tiempo completo

    .Are you passionate about digital topics and interested in improving the digital workplace experience? Keen on managing the full lifecycle of the Workspace product, translating business needs into solutions, and leading a diverse team? Join us!Airbus Defence and Space is looking for an experienced and innovative Product Manager for the Workspace product...

  • Workspace Product Manager

    hace 2 meses

    Getafe, España Airbus A tiempo completo

    .Description de l'emploi :Are you passionate about digital topics and interested in improving the digital workplace experience? Keen on managing the full lifecycle of the Workspace product, translate business needs into solutions, and lead a diverse team? Join us!Airbus Defence and Space is looking for an experienced and innovative Product Manager for the...

  • Workspace Product Manager

    hace 2 meses

    Getafe, España Airbus A tiempo completo

    Are you passionate about digital topics and interested in improving the digital workplace experience? Keen on managing the full lifecycle of the Workspace product, translating business needs into solutions, and leading a diverse team? Join us!Airbus Defence and Space is looking for an experienced and innovative Product Manager for the Workspace product...

  • Workspace Product Manager

    hace 1 mes

    Getafe, España Airbus A tiempo completo

    Description de l'emploi :Are you passionate about digital topics and interested in improving the digital workplace experience? Keen on managing the full lifecycle of the Workspace product, translate business needs into solutions, and lead a diverse team? Join us!Airbus Defence and Space is looking for an experienced and innovative Product Manager for the...

  • Digital Workplace Product Lifecycle Manager

    hace 3 semanas

    Getafe, Madrid, España Airbus A tiempo completo

    A comprehensive understanding of digital workplace solutions and product lifecycle management is required for this role at Airbus Defence and Space. With a strong focus on strategy development, team leadership, and stakeholder management, the successful candidate will be accountable for ensuring seamless service delivery and continuous improvement.About the...

  • Product Lifecycle Manager

    hace 4 semanas

    Getafe, Madrid, España Airbus Group A tiempo completo

    Are you passionate about digital topics and interested in improving the digital workplace experience?Airbus Defence and Space is looking for an experienced and innovative Product Manager for the Workspace product within the Digital Workplace Product Service Line (PSL).This role involves full end-to-end lifecycle management, overseeing strategic direction,...

  • **Product Lifecycle Manager for Digital Workplace**

    hace 4 semanas

    Getafe, Madrid, España Airbus Defence And Space Sau A tiempo completo

    Job Description:Airbus Defence and Space is seeking an experienced Product Manager to lead the development and operation of the Workspace product within the Digital Workplace Product Service Line (PSL).This role involves full end-to-end lifecycle management, overseeing strategic direction, financial performance, and operational success. The Product Manager...

  • Digital Workplace Product Manager for End-to-End Lifecycle

    hace 4 semanas

    Getafe, Madrid, España Airbus A tiempo completo

    Airbus, a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a worldwide scale, is seeking an experienced Digital Workplace Product Manager for the full lifecycle management of the Workspace product.Company OverviewPioneering sustainable aerospace for a safe and united world, Airbus supports you to...

  • Plm Service Delivery Manager

    hace 6 meses

    Getafe, España Airbus A tiempo completo

    A vacancy has arisen within Airbus Commercial Aircraft in Getafe to join the _Digital _-D- department _D for Develop _(DP). **Position Context.** Partnering primarily with Engineering, but also with other functions eg Operations and Customer Services, DP is managing the Product information in its entire lifecycle, from the early conception of the...

  • IT Product Delivery Manager for Iam

    hace 1 mes

    Getafe, España Airbus Defence and Space SAU A tiempo completo

    We are looking for a highly capable IAM Product Delivery Manager to enhance the performance of our organization to ensure success as a IAM Product Delivery Manager, you should possess extensive knowledge of IAM products and experience in a similar role. Main responsibilities: - Sets the operating standards and best practices for IAM. Following predefined...

  • Strategic Product Development Manager

    hace 1 semana

    Getafe, Madrid, España Loewe A tiempo completo

    About UsLOEWE, a luxury house with a rich legacy of craftsmanship dating back to 1846, is seeking an experienced Strategic Product Development Manager. As one of the world's major luxury houses, LOEWE has been redefining its approach to fashion and design since 2013 under the creative direction of Jonathan Anderson.Job DescriptionWe are looking for a highly...

  • Digital Workplace Product Strategist

    hace 1 mes

    Getafe, Madrid, España Airbus A tiempo completo

    **Role Summary**A passionate individual with a knack for digital topics is sought after to improve the digital workplace experience at Airbus Defence and Space. As a Product Manager for the Workspace product, one will oversee the full lifecycle of the product, translating business needs into solutions and leading a diverse team.Key ResponsibilitiesEnd-to-End...

  • Ddbb (Database) Product Delivery Manager

    hace 2 meses

    Getafe, España Airbus Group A tiempo completo

    .DDBB (DataBase) Product Delivery Manager We are looking for a highly capable DDBB Product Delivery Manager to enhance the performance of our organization's database. To ensure success as a DDBB Product Delivery Manager, you should possess extensive knowledge of database architecture and experience in a similar role.Main Responsibilities:Sets the operating...

  • Ddbb (Database) Product Delivery Manager

    hace 3 semanas

    Getafe, España Airbus Group A tiempo completo

    .DDBB (DataBase) Product Delivery Manager We are looking for a highly capable DDBB Product Delivery Manager to enhance the performance of our organization's database. To ensure success as a DDBB Product Delivery Manager, you should possess extensive knowledge of database architecture and experience in a similar role. Main Responsibilities: Sets the operating...

  • Ddbb (Database) Product Delivery Manager

    hace 2 meses

    Getafe, España Airbus Group A tiempo completo

    DDBB (DataBase) Product Delivery Manager We are looking for a highly capable DDBB Product Delivery Manager to enhance the performance of our organization's database.To ensure success as a DDBB Product Delivery Manager, you should possess extensive knowledge of database architecture and experience in a similar role.Main Responsibilities: Sets the operating...

  • It Security Operation Specialist,

    hace 4 semanas

    Getafe, España Bright Horizons A tiempo completo

    .IT Security Operation SpecialistJob Description:As an IT Security Operation Specialist, this service will be accountable to improve and maintain the security level of the Hosting Platforms. To achieve this mission, you will:Follow operating system patch campaigns to ensure a good and constant execution of the update processes.Manage the Security Exception...