Inbound Customer Service Team Lead

Hace 1 día

Madrid, Comunidad de Madrid, España JD.com Inc. Jornada completa

JINGDONG Logistics (JD Logistics) in Madrid seeks an experienced inbound customer service team lead to drive service excellence and performance.

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You will coach, monitor, and optimize the inbound CS function, ensuring high-quality support for operations in a fast-paced environment. xghoner

The role requires 3+ years in customer service with at least 1 year in a supervisory capacity, and fluent English with Mandarin preferred for global operations.