Front Desk Supervisor
hace 3 meses
The Front desk Supervisor will provide the best in house guest experience to visitors, employees and brands when in our Management Offices.
He /She is part of the hospitality team within the space and closely work with all the teams.
He / She is responsible to look after all employees request and the daily duties and running of the Offices.
Working to and in support of the Office Manager.
KEY RESPOSIBILITIES: Supervision of the Front Desk area: Follow standards and guidelines provided for the etiquette, tone and language to be used when dealing with guests Ensure all internal (staff) & external (brand) enquiries are dealt with efficiently and with a high quality of service Taking responsibility for the Front Desk area as first filter for OM Lead & supervise the Front Desk area to assure fully develops & performs .
Delivers consistent service to guests either by telephone or in the offices.
Create and maintain excellent business relationships with the guests at all times and go does everything possible to exceed their expectations.
Office Coordination, Admin & Support: Conduct & supervise the start of the day set-up and end of the day close down of Reception systems and processes.
Gravity point & wellbeing program execution according to main Office strategy, from the weekly BAU to the seasonal treats Reception/Office Petty Cash Reporting Other tasks: Team Meetings among both Office Departments Director's support, e.g.
Director of Hospitality & Guest Experience on an ad-hoc basis Communication channels with mainly HR, Operations, and Hospitality, but all the office members too - daily Requirements: Excellent verbal, written and interpersonal communication skills (Spanish & English) Strong organisational skills, critical thinking skills and solution orientated.
Likes to provide service and gets motivated by providing excellence in service.
Demonstrates drive, resilience and flexibility when working in a dynamic and fast paced environment.
Ability to work successfully to tight deadlines and within commercial budgets.
Confidentiality Ability to remain calm and prioritise workload Strong detail-oriented profile
-
Front Desk Supervisor
hace 2 meses
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?**As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, España Hilton Worldwide, Inc. A tiempo completo.Job Description - Front Desk Supervisor (HOT0B27Y)Work LocationsHilton Diagonal Mar BarcelonaPasseig Del Taulat 262-264Barcelona 8019A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services, and promotion of in-house activities.What will I be doing?As a Front Desk...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, Barcelona, España Mandarin Oriental Hotel Group Limited A tiempo completoJob Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Mandarin Oriental Hotel Group Limited. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk and providing exceptional customer service to our guests.Key Responsibilities:Supervise and...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, Barcelona, España Mandarin Oriental Hotel Group Limited A tiempo completoJob Title: Front Desk SupervisorWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Mandarin Oriental Hotel Group Limited. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk and providing exceptional customer service to our guests.Key Responsibilities:Supervise and...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, Barcelona, España Aire Ancient Baths A tiempo completoFront Desk Supervisor Job DescriptionAbout the Role:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Aire Ancient Baths. As a Front Desk Supervisor, you will play a crucial role in ensuring that our guests receive exceptional service and have a memorable experience with us.Key Responsibilities:Client Experience:...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, Barcelona, España Aire Ancient Baths A tiempo completoFront Desk Supervisor Job DescriptionAbout the Role:We are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Aire Ancient Baths. As a Front Desk Supervisor, you will play a crucial role in ensuring that our guests receive exceptional service and have a memorable experience with us.Key Responsibilities:Client Experience:...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, Barcelona, España Aire Ancient Baths A tiempo completoFront Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Aire Ancient Baths. As a key member of our front office team, you will be responsible for ensuring a seamless and exceptional guest experience.Key Responsibilities:Client Experience: Ensure a high level of satisfaction among our...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, Barcelona, España Aire Ancient Baths A tiempo completoFront Desk Supervisor Job DescriptionWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at Aire Ancient Baths. As a key member of our front office team, you will be responsible for ensuring a seamless and exceptional guest experience.Key Responsibilities:Client Experience: Ensure a high level of satisfaction among our...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, España Hilton Worldwide, Inc. A tiempo completoJob Description - Front Desk Supervisor (HOT0B27Y) Work LocationsHilton Diagonal Mar BarcelonaPasseig Del Taulat 262-264Barcelona 8019A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services, and promotion of in-house activities.What will I be doing?As a Front Desk...
-
Front Desk Supervisor
hace 6 meses
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?** As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various...
-
Front Desk Supervisor
hace 2 meses
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, guest requests, concierge services, and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the guest, the hotel, and the various hotel...
-
Front Desk Supervisor
hace 7 meses
Barcelona, España Hilton A tiempo completoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. **What will I be doing?**As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel...
-
Front Desk Supervisor
hace 1 mes
Barcelona, España Hilton A tiempo completoJob Description - Front Desk Supervisor (HOT0AZ8U) Job Description Front Desk Supervisor ( Job Number: HOT0AZ8U ) Work Locations Work Locations : Hilton Diagonal Mar Barcelona Passeig Del Taulat 262-264 Barcelona 8019 A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, España Hilton A tiempo completoJob Description - Front Desk Supervisor (HOT0B27Y)Job DescriptionFront Desk Supervisor ( Job Number: HOT0B27Y )Work Locations Work Locations : Hilton Diagonal Mar Barcelona Passeig Del Taulat 262-264 Barcelona 8019A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, España Hilton A tiempo completoJob Description - Front Desk Supervisor (HOT0AZ8U) Job Description Front Desk Supervisor ( Job Number: HOT0AZ8U ) Work Locations Work Locations : Hilton Diagonal Mar Barcelona Passeig Del Taulat 262-264 Barcelona 8019 A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge...
-
Front Desk Supervisor
hace 2 semanas
Barcelona, España Hilton A tiempo completoA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk...
-
Front Desk Supervisor
hace 4 semanas
Barcelona, España Hilton Worldwide, Inc. A tiempo completoJob Description - Front Desk Supervisor (HOT0B27Y)Work Locations Hilton Diagonal Mar BarcelonaPasseig Del Taulat 262-264Barcelona 8019A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services, and promotion of in-house activities.What will I be doing?As a Front Desk...
-
Front Desk Supervisor
hace 3 semanas
Barcelona, España Hilton A tiempo completoJob Description - Front Desk Supervisor (HOT0B27Y) Job Description Front Desk Supervisor ( Job Number: HOT0B27Y ) Work Locations Work Locations : Hilton Diagonal Mar Barcelona Passeig Del Taulat 262-264 Barcelona 8019 A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge...
-
Front Desk Supervisor
hace 2 meses
Barcelona, España Hilton A tiempo completoFront Desk SupervisorA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, guest requests, concierge services, and promotion of in-house activities.What will I be doing?As a Front Desk Supervisor, you will oversee the front office activities between the guest, the hotel, and the various hotel...
