(Ag-001) | Support Leader

hace 4 semanas


Málaga, España Arelance A tiempo completo

Support Leader / Service Management en Málaga.¿Cómo vas a afrontar tu desarrollo profesional?Seleccionamos un Especialista en Administración de Servicios con inglés y más de 5 años de experiência profesional para incorporación en un importante proyecto internacional ubicado en Málaga para Banca e Inversión.Se requiere residencia en Málaga dado que será necesario acudir a oficina al menos una vez por semana.**Requisitos**:>Experiência en administración y seguimiento de problemas para identificar causa raíz e implementar plan de mejora.- Experiência en definición de indicadores que permitan medir la calidad del servicio.- Experiência en definición reporte y análisis de KPIs.- Gestión de Equipos y Stakeholders.- Experiência en mejora de procesos basada en Data Driven Modeling.- Metodología ITIL.- Experiência en la modificación de procesos y procedimientos de operaciones de TI.- Inglés nível avanzado.- Valorable conocimientos de Six Sigma Kaizen Lean.- Valorable experiência en Sector Bancario.- Valorable experiência en la gestión de incidencias con ServiceNow.- Licenciatura en Informática Sistemas de Información Ingeniería Informática o similar. Valorable maestría en finanzas y negocios.¿QUÉ OFRECEMOS?- Incorporación a un proyecto en continuo desarrollo.- Condiciones salariales a negociar en función de la experiência aportada y perfil.- Integración en un proyecto colaborativo en expansión.Si estás interesado/a en una gran oportunidad como ésta inscríbete Queremos conocerteitil, sla, kpi, servicenow, kaizen, lean, ddmEscribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: (ag-001) | support leader / service management, málaga Escribe tu dirección de correo electrónico, te permitirá de estar al tanto de los últimos empleos por: (ag-001) | support leader / service management, málaga #J-18808-Ljbffr



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