Coordinateur Support Workday-Spain
hace 1 mes
The HR Path, a global player in HR consulting, assists its customers in their HR transformation projects, both in terms of human resources and tools (HRIS). We intervene in Europe, America and Asia-Pacific, for our large accounts and SME customers, in order to offer them a global support in the development of their HR strategy.
Advise to Run HR Path, Global Leader in HR solutions
- ADVISE: We support our customers in the transformation of their HR function, through a redefinition of their HR organization and their HRIS digitalization
- IMPLEMENT: As a partner of the main editors of the market, we carry out technical and functional implementation projects of all HRIS solutions (SaaS or On-Premise)
- RUN: With our global payroll expertise, we offer our clients several levels of payroll outsourcing
Intégré(e) en tant que Customer Success Coordinator, vous évoluerez dès votre arrivée en tant que Consultant SIRH Workday au sein de nos équipes support dédiées aux projets d'implémentation de Workday basés à Malaga. Nous vous offrons l'opportunité d'intégrer une practice internationale en pleine croissance, et de devenir un véritable Expert sur la solution (formation et certification)
En tant que Customer Success Coordinator / Consultant SIRH Workday, vous aurez pour principales missions :
- Assurer les prestations de support sur la solution Workday auprès du client
- Assistance fonctionnelle aux administrateurs et utilisateurs
- Prendre en charge les anomalies détectées jusqu'à leur résolution
- Gérer les demandes d'évolution jusqu'à leur mise en production : analyse, paramétrage, adaptation, tests, livraison, etc.
- Réaliser des reporting et être garant des engagements de service
- Mettre à jour les supports de formation clients
- Assister l'équipe projet dans le déploiement ou l'évolution de la solution Workday
- Vous disposez d'une première expérience professionnelle d'au moins 2 ans dans le support client et avez l'envie de vous spécialiser sur la relation client liée à une solution en pleine croissance
- Une expérience dans le domaine des ressources humaines serait un plus
- Vous parlez français et anglais couramment
Poste basé à Malaga.
Prise de poste dés que possible.
CE QUE NOUS OFFRONS- A highly stimulating and fulfilling work environment with international development
- Rapid career growth with numerous opportunities for development (horizontal & vertical): international mobility, training, and certification
- A good work-life balance with remote working possibilities
- A good working atmosphere on a daily basis: quarterly team evenings, annual seminar...
- We are Happy at Work certified and continue to listen to our employees. If you value a culture that respects diversity, individual courage, integrity, excellence and encourages team collaboration, HR Path is the place for you.
See you soon at HR Path
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