Customer Support
hace 2 semanas
Company: EVA GLOBAL
Language Skills: Swedish, Danish or Norwegian (any other languages will be a bonus)
Shift: 8 hours a day, two 15-minute breaks with one 30-min lunch break
Weekly hours: 40 hours
Office Location: Torremolinos, Málaga
EVA GLOBAL, a leader in customer support for EV drivers, is seeking Customer Specialists for EV Charging Support.
Join our team to deliver exceptional customer service ensuring an outstanding experience for EV drivers while attempting to charge their vehicle.
About EVA GLOBAL:
We create value and opportunities in the eMobility business.
Join us as we shape the future of electromobility.
Since 2017, we've supported the transformation in over 30 countries, building confidence in electric vehicle technology.
**Requirements**:
- Fluent in Norwegian, Swedish, or Danish (One of these and English, since it's the company's official language)
- Passion for electric vehicles and renewable energy
- Excellent communication and problem-solving skills
- Customer-oriented mindset
- Remote and office work capability
**Responsibilities**:
- Provide prompt and accurate support for EV charging infrastructure and payment solutions
- Troubleshoot technical issues and guide customers to resolution
- Collaborate with internal teams for complex concerns
- Monitor and analyse customer feedback for improvements
- Stay updated on EV technology advancements
Why Join EVA GLOBAL?
- Shape the future of eMobility
- Work with cutting-edge technology
- Opportunity for growth and development
- Remote work flexibility
- Competitive salary and benefits
- Paid training period
Join EVA GLOBAL and be part of the electrifying future of transportation
EVCharging #eMobility #CustomerSupport #JobOpportunit
Tipo de puesto: Jornada completa, Contrato indefinido
Salario: 1.400,00€-1.800,00€ al mes
Beneficios:
- Flexibilidad horaria
- Ordenador de empresa
- Parking gratuito
- Programa de formación
Horario:
- De lunes a viernes
- Disponibilidad fin de semana
- Festivos
- Flexibilidad horaria
- Turno de 8 horas
- Turno de mañana
- Turno de noche
- Turno de tarde
Requisito de idioma flexible:
- Español no requerido
Tipos de compensaciones complementarias:
- Bonus anual
Experiência:
- Atención al cliente: 1 año (Deseable)
Idioma:
- Noruego (Deseable)
- Danés (Deseable)
- Sueco (Deseable)
- Inglés (Obligatorio)
Ubicación del trabajo: Empleo presencial
Fecha de inicio prevista 01/07/2023
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