Head Of Customer Service
hace 2 meses
.Head of Customer Service - GelatoConnect About GelatoGelato's mission is to empower the rapidly growing creator economy with local production and delivery of any customized item to any consumer on the planet. Its curated marketplace lowers the barriers and resolves the 'last mile' for any creator or entrepreneur that would like to create and sell their products online.Job DescriptionGelato has built the world's largest and most global network for on-demand production of customized items e.G. t-shirts, wall art, mugs, books, hoodies, and cards. We support a new wave of e-commerce entrepreneurs to sell their creativity globally, with a more local and sustainable production.Job Overview and purpose of the role:The ideal Head of Customer Service is an experienced leader who is comfortable managing internal and outsourced teams, with a range of skills that include: critical thinking coupled with data-driven strategic planning, customer obsession, proactivity to implement new ways of working (e.G. AI-driven), and the ability to prioritize effectively. In the fast-paced environment, Gelato operates, the candidate must be able to quickly adapt, make decisions, and surface relevant and necessary questions to change and enhance customer experience, all while maintaining lean operational costs and high efficiency.Leadership: Lead, coordinate, oversee, and coach teams of +10 members and indirect outsourced partnersCustomer Obsession & Communication: Exceptional focus on customer satisfaction and clear communication with clients and different internal stakeholdersAdaptability: Thrive in a dynamic, fast-paced environment with constant changesOperational Efficiency: Drive improvements in customer experience while managing operational costsOut-of-the-box mentality: Eagerness to learn and implement new ways of working, leveraging new tools and advances (e.G
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Head Of Service
hace 1 mes
Madrid, España Head Of Department A tiempo completoHead of Service Position - 2:2 RotationStarting Mid-December for handover with the current HOS. Currently located in Spain, undergoing a short shipyard period.Very busy private boat with no concrete itinerary for 2025.The interior team runs without a Chief Stew, so we are looking for someone who is capable of running the service department and is confident...
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Head of Customer Service
hace 2 días
Madrid, España DAZN Group A tiempo completo**Job Title**: - Head of Customer Service**Location**: - Madrid, Spain**Schedule**: - Full-Time, Permanent**Team**: - Customer Service**Department**: - Operations**What's your new role about?**: - Disrupting an industry isn’t easy! DAZN is playing more hours of live sports than any other company anywhere in the world! - As we bring new ideas to...
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Head Of Customer Service
hace 2 meses
Madrid, España Softbank Investment Advisers A tiempo completo.Head of Customer Service - GelatoConnect About Gelato Gelato's mission is to empower the rapidly growing creator economy with local production and delivery of any customized item to any consumer on the planet. Its curated marketplace lowers the barriers and resolves the 'last mile' for any creator or entrepreneur that would like to create and sell their...
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Head Of Customer Service
hace 1 mes
Madrid, España Softbank Investment Advisers A tiempo completoHead of Customer Service - GelatoConnect About GelatoGelato's mission is to empower the rapidly growing creator economy with local production and delivery of any customized item to any consumer on the planet.Its curated marketplace lowers the barriers and resolves the 'last mile' for any creator or entrepreneur that would like to create and sell their...
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Head Of Customer Service
hace 2 meses
Madrid, España Softbank Investment Advisers A tiempo completoHead of Customer Service - GelatoConnectAbout GelatoGelato's mission is to empower the rapidly growing creator economy with local production and delivery of any customized item to any consumer on the planet.Its curated marketplace lowers the barriers and resolves the 'last mile' for any creator or entrepreneur that would like to create and sell their...
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Head Of Customer Service
hace 2 meses
Madrid, España Softbank Investment Advisers A tiempo completoHead of Customer Service - GelatoConnectAbout GelatoGelato's mission is to empower the rapidly growing creator economy with local production and delivery of any customized item to any consumer on the planet. Its curated marketplace lowers the barriers and resolves the 'last mile' for any creator or entrepreneur that would like to create and sell their...
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Head Of Customer Service
hace 2 semanas
Madrid, España Clicars A tiempo completo.¿Por qué Clicars? Tu Misión La misión del Head of Customer Service es liderar y optimizar el área de atención al cliente, asegurando una experiencia excepcional en cada interacción y manteniendo altos estándares de satisfacción.Será responsable de gestionar eficientemente un equipo multifuncional, implementando estrategias de mejora continua,...
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Head Of Customer Service
hace 1 mes
Madrid, España Gelato A tiempo completoAbout GelatoGelato has built the world's largest and most global network for on-demand production of customized items e.g. t-shirts, wall art, mugs, books, hoodies, and cards. We support a new wave of e-commerce entrepreneurs to sell their creativity globally, with a more local and sustainable production. With local production and exact matching of supply...
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Head of Customer Service
hace 5 meses
Madrid, España Gelato A tiempo completo**About Gelato** Gelato has built the world's largest and most global network for on-demand production of customized items e.g. t-shirts, wall art, mugs, books, hoodies, and cards. We support a new wave of e-commerce entrepreneurs to sell their creativity globally, with a more local and sustainable production. With local production and exact matching of...
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Head of Customer Service
hace 1 mes
Madrid, España Clicars A tiempo completo**Tu Misión**: La misión del Head of Customer Service es liderar y optimizar el área de atención al cliente, asegurando una experiência excepcional en cada interacción y manteniendo altos estándares de satisfacción. Será responsable de gestionar eficientemente un equipo multifuncional, implementando estrategias de mejora continua, controlando los...
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Head Of Service
hace 3 semanas
Madrid, España Superyacht Crew Uk A tiempo completoStart Date: December/JanuaryLeave: 2:2 RotationQualification required: STCW and ENG1Female only due to cabin arrangementsSalary: DOEThe Yacht Private YachtPotentially Dual season (winter plans TBC)Size: 90M+Crew size: 34The Candidate Specification We are seeking a highly skilled and experienced Lead Service Stewardess to join a prestigious 90m+ private...
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Head Of Customer Service
hace 2 semanas
Madrid, España Clicars A tiempo completo¿Por qué Clicars? Tu MisiónLa misión del Head of Customer Service es liderar y optimizar el área de atención al cliente, asegurando una experiencia excepcional en cada interacción y manteniendo altos estándares de satisfacción.Será responsable de gestionar eficientemente un equipo multifuncional, implementando estrategias de mejora continua,...
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Head Of Customer Service
hace 2 días
Madrid, España Clicars A tiempo completo¿Por qué Clicars?Tu MisiónLa misión del Head of Customer Service es liderar y optimizar el área de atención al cliente, asegurando una experiencia excepcional en cada interacción y manteniendo altos estándares de satisfacción.Será responsable de gestionar eficientemente un equipo multifuncional, implementando estrategias de mejora continua,...
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German Customer Service Representative
hace 2 semanas
Madrid, Madrid, España Head Hunt International A tiempo completoA fantastic opportunity for a skilled German customer service professional to join Head Hunt International in Athens, Greece.Our client is a multinational company that provides top-notch services and products to the world's tech leaders.This role offers a chance to work with experienced customer service enthusiasts who are passionate about delivering...
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? Buen Salario Head Of Customer Service
hace 5 días
Madrid, España Clicars A tiempo completo.¿Por qué Clicars?Tu MisiónLa misión del Head of Customer Service es liderar y optimizar el área de atención al cliente, asegurando una experiencia excepcional en cada interacción y manteniendo altos estándares de satisfacción.Será responsable de gestionar eficientemente un equipo multifuncional, implementando estrategias de mejora continua,...
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Head Of Customer Service
hace 2 semanas
Madrid, España Clicars A tiempo completo¿Por qué Clicars?Tu Misión La misión del Head of Customer Service es liderar y optimizar el área de atención al cliente, asegurando una experiencia excepcional en cada interacción y manteniendo altos estándares de satisfacción.Será responsable de gestionar eficientemente un equipo multifuncional, implementando estrategias de mejora continua,...
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Customer Service Representative for Multinational Company
hace 3 semanas
Madrid, Madrid, España Head Hunt International A tiempo completoAt Head Hunt International, we are seeking a highly motivated and experienced Customer Service Representative to join our team in Athens, Greece. This is an excellent opportunity for individuals who enjoy working with customers, resolving issues, and providing exceptional service.About the JobWe offer a competitive monthly salary of €**5,000**, plus two...
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Head of Customer Service
hace 2 semanas
Madrid, España Clicars A tiempo completo¿Por qué Clicars?Tu MisiónLa misión del Head of Customer Service es liderar y optimizar el área de atención al cliente, asegurando una experiencia excepcional en cada interacción y manteniendo altos estándares de satisfacción.Será responsable de gestionar eficientemente un equipo multifuncional, implementando estrategias de mejora continua,...
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Head of Customer Service
hace 2 semanas
Madrid, España Clicars A tiempo completo¿Por qué Clicars? Tu Misión La misión del Head of Customer Service es liderar y optimizar el área de atención al cliente, asegurando una experiencia excepcional en cada interacción y manteniendo altos estándares de satisfacción.Será responsable de gestionar eficientemente un equipo multifuncional, implementando estrategias de mejora continua,...
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Head Of Customer Success
hace 2 semanas
Madrid, España Busuu A tiempo completo.Job DescriptionJoining Busuu means being part of one of the top EdTech companies in the world, a multiple award-winner recognised for its innovation and impact in language learning.Busuu's vision is to empower people through languages. We are the world's largest online community for language learning, with 120+ million registered users. We make learning a...
