Technical Support Helpdesk Junior
hace 1 mes
Established in 2008, PETRONAS Lubricants International manufactures and markets a full range of high-quality automotive and industrial lubricants products in over 80 markets globally.Headquartered in Kuala Lumpur, PLI has over 30 marketing offices in 23 countries, managed through regional offices in Kuala Lumpur, Turin, Beijing, Belo Horizonte, Chicago and Durban.Its state-of-the-art Global Research Technology Center in Turin, Italy is home of innovative automotive engineering worldwide and the nucleus of its research and development initiatives around the world, anchored on a rich heritage in lubricants technology.Currently ranked among the top 10, PLI is driving an aggressive business growth agenda to secure its position as a leading global lubricants company.PLI works in tandem with Mercedes-AMG engineers to co-design the V6 hybrid Formula One engine and develops fuels, lubricants and functional fluids that power the Silver Arrows.Puesto:Precisamos por una baja de paternidad un Técnico de Asistencia Técnica junior.
Dependiendo del Senior Technical Support se responsabilizará:Proporcionar soporte técnico y asesoramiento desde la oficina a clientes, distribuidores (sector automóviles, industriales) y fuerza de ventas Petronas por teléfono, correo electrónico y otros canales de comunicación.
Apoyar a otras funciones de la empresa (por ejemplo, marketing).Funciones:Mantenimiento documentación interna (especificaciones productos, oportunidades en posibles clientes, etc.
)Gestionar la plataforma de análisis de aceite y formación a distribuidores en su usoParticipar en la creación de materiales para formaciones técnicasAtender a la red de vendedores Petronas y Distribuidor por diversa casuística a través de teléfono, email y TeamsParticipar en la recomendación de productosDar soporte a Marketing en campañas, revisión de materiales, comunicaciones a prensa, etc.Se ofrece plan de formación técnica para desarrollo profesional.Requisitos:Estudios superiores en una disciplina técnica (Preferiblemente Química o Ingeniería).Se valorará experiencia en asesoramiento a clientes.Se valorará buen nivel de inglés.Se valorará conocimientos de lubricantes o productos similares.Contrato temporal por paternidad 1 año.
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