Customer Service Executive
hace 2 meses
Cornellà de Llobregat, SpainSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.Your TalentEducation required:University degree preferably Business Administration or related field preferred.Experience:Preferably, over 2-3 years Customer Service experience in Sporting Goods industry or FMCG.Required skillsExperience in management tools: Excel, SAP, CRM or similar.Process Documentation: Ability to document processes in detail.Data Analysis: Development and interpretation of reports in different tools (Excel, Power BI preferably).Communication: Ability to communicate effectively with internal and external interlocutors.Languages: Spanish, English, Catalan (preferably) and Portuguese.Your MissionThe Customer Service Representative will execute the "Order to Cash Process" in the country according to Iberia Sales Strategy. She/he is responsible to fulfill Customers (Retailers) service level agreements and KPIs execution across the country in alignment with Sales strategy.Issuance and Management of Credit and Debit Notes.Telephone customer service + CRM registration and management.Management of customer complaints to find the root cause and lead with the different responsible for the implementation of corrective action to be determined.Management of customer master data (creation, deletion, and modification of sold to and ship to) - Argos.Documenting area processes (e.G., return process for defective and missing merchandise, approval matrix, reasons, claim lead times from invoice date, claim entry in CRM, etc.).Order Entry Support: Serve as a backup for order processing tasks.Standardizing communication channels with our internal and external customers.Implementation of process improvements for returns, standardizing processes, and reporting.PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.#J-18808-Ljbffr
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Customer Service Leader
hace 4 días
Barcelona, Barcelona, España Wintalent Executive Search A tiempo completoCompany OverviewWelcome to Wintalent Executive Search, a renowned recruitment agency dedicated to connecting talented professionals with top companies. Our expertise lies in providing exceptional customer service solutions that drive business growth and success.We are currently seeking a highly skilled Customer Service Coordinator to join our team. This...
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Ecommerce Customer Service Executive
hace 1 semana
Barcelona, España Walters People A tiempo completoAn excellent opportunity as Ecommerce/Customer Service Executive B2C is available now in Barcelona within an important multinational of the luxury sector. **About the job**: In the position of Ecommerce/Customer Service Executive B2C, you will be responsible to deliver outstanding experiences with an efficient team and relaying insights from consumers...
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Customer Service Executive
hace 2 semanas
Barcelona, España PUMA A tiempo completo**Descripción de la compañía**: **Descripción del puesto**: The Customer Service Executive will execute "Order to Cash Process" in the Area and Countries according to Sales Operations strategy. She/he is responsible to fulfill Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales...
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Ecommerce Customer Service Executive B2C
hace 2 semanas
Barcelona, España Walters People A tiempo completoAn excellent opportunity as Ecommerce/Customer Service Executive B2C is available now in Barcelona within an important multinational of the luxury sector. About the job: In the position of Ecommerce/Customer Service Executive B2C, you will be responsible to deliver outstanding experiences with an efficient team and relaying insights from consumers...
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Customer Service Manager
hace 3 semanas
Barcelona, España BSP executive A tiempo completo**¿Dónde trabajarás?**: Our client is a well known international company from the pharmaceutical sector, rapidly expanding and is now looking for a Manager who will be in charge of the Corporate Customer Service Team. Reporting directly to the Corporate Operations Director, will have the opportunity to build the team from scratch and implement the...
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Customer Service Executive
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Barcelona, España Honest Greens A tiempo completo**Customer Service Executive at Hg**: - Location- barcelona, Spain- Salary- €1 - €1.1 /month- Job Type- Permanent- Date Posted- December 31st, 2024** - Somos Honest Greens, un grupo de restauración innovador y lifestyle brand, apasionado por lo que hacemos y en rápida expansión. Contamos con la misión de influir positivamente en la sociedad a...
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Customer Service
hace 3 semanas
Barcelona, España GM Executive search A tiempo completoEmpresa dedicada a la venta de productos informáticos, reparación y servicios de IT, con oficinas en Barcelona ciudad, precisa incorporar: **CUSTOMER SERVICE** En dependencia del web manager, sus funciones serán: Atención al cliente: Respuesta de correos electrónicos, whats app, teléfono y todo tipo de inputs de clientes que necesiten comprar...
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Customer Service
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Barcelona, España Gm Executive Search A tiempo completoEmpresa dedicada a la venta de productos informáticos, reparación y serviciosde IT, con oficinas en Barcelona ciudad, precisa incorporar:**CUSTOMER SERVICE**En dependencia del web manager, sus funciones serán: Atención al cliente: Respuesta de correos electrónicos, whats app, teléfono y todo tipo deinputs de clientes que necesiten comprar recambios...
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Customer Service Executive
hace 4 semanas
Barcelona, España PUMA Group A tiempo completoEn PUMA, buscamos constantemente ser los más rápidos, y eso va más allá de nuestro apoyo a los atletas más rápidos del mundo. También trabajamos para ser rápidos adaptándonos y conectando con el mundo en constante cambio que nos rodea. A través de diseños innovadores, calzado y textil icónicos y partnerships auténticos, nuestro objetivo es...
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Customer Service Executive
hace 2 meses
Barcelona, España Puma A tiempo completoCornellà de Llobregat, SpainSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and...
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Customer Service Executive
hace 7 meses
Barcelona, España Degusta Box A tiempo completo**ABOUT US** Based in Barcelona, we bring food and beverage brands closer to consumers in France, Germany, the UK, Italy and Spain through innovative In-home Sampling, Market Research and Social Media campaigns. Our mission? To bring Surprise and Joy to as many homes as possible! We believe that a combination of a fun product and great people is what makes...
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Customer Service Executive
hace 2 meses
Barcelona, España Puma A tiempo completoCornellà de Llobregat, SpainSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and...
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Customer Service Executive
hace 2 meses
Barcelona, España Puma A tiempo completoCornellà de Llobregat, Spain SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.Applying for a job at PUMA is easy.Simply click APPLY ONLINE and...
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Customer Service Executive
hace 2 meses
Barcelona, España Puma Gruppe A tiempo completoSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your...
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Customer Service Executive
hace 3 semanas
Barcelona, España Degusta Box A tiempo completoBased in Barcelona, we bring food and beverage brands closer to consumers in France, Germany, the UK, Italy and Spain through innovative In-home Sampling, Market Research and Social Media campaigns. Our mission? To bring Surprise and Joy to as many homes as possible. **The role** Today we operate in 5 different European markets, Germany & UK being part of...
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Customer Service Executive
hace 2 meses
Barcelona, España Puma Gruppe A tiempo completoSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.Applying for a job at PUMA is easy.Simply click APPLY ONLINE and follow the steps to upload your...
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Customer Service Executive Con Portugués
hace 1 mes
Barcelona, España Adecco A tiempo completoThe Customer Service Representative will execute Order to Cash Processing in the Area and Countries according to Global and Regional Sales Operations strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales Telephone customer service + CRM registration...
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Customer Service Executive Con Portugués
hace 3 semanas
Barcelona, España Adecco (Spain) A tiempo completoThe Customer Service Representative will execute Order to Cash process in the Area and Countries according to Global and Regional Sales Operations strategy.She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales Telephone customer service and CRM registration and...
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Customer Service Executive Con Portugués
hace 2 meses
Barcelona, España Adecco (Spain) A tiempo completoThe Customer Service Representative will execute Order to Cash process in the Area and Countries according to Global and Regional Sales Operations strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales Telephone customer service and CRM registration...
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Customer Service Executive Con Portugués
hace 1 mes
Barcelona, España Adecco A tiempo completoThe Customer Service Representative will execute Order to Cash Processing in the Area and Countries according to Global and Regional Sales Operations strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales Telephone customer service + CRM registration...