Customer Service Executive
hace 1 semana
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
Your TalentEducation required: University degree preferably in Business Administration or related field.
Experience: Preferably, over 2-3 years of Customer Service experience in the Sporting Goods industry or FMCG.
Required skills: Experience in management tools: Excel, SAP, CRM or similar.Process Documentation: Ability to document processes in detail.Data Analysis: Development and interpretation of reports in different tools (Excel, Power BI preferably).Communication: Ability to communicate effectively with internal and external interlocutors.Languages: Spanish, English, Catalan (preferably), and Portuguese.Your MissionThe Customer Service Representative will execute the "Order to Cash Process" in the country according to the Iberia Sales Strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the country in alignment with Sales strategy.
Issuance and Management of Credit and Debit Notes.Telephone customer service + CRM registration and management.Management of customer complaints to find the root cause and lead with the different responsible parties for the implementation of corrective actions.Management of customer master data (creation, deletion, and modification of sold-to and ship-to) - Argos.Documenting area processes (e.g., return process for defective and missing merchandise, approval matrix, reasons, claim lead times from invoice date, claim entry in CRM, etc.).Order Entry Support: Serve as a backup for order processing tasks.Standardizing communication channels with our internal and external customers.Implementation of process improvements for returns, standardizing processes, and reporting.PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA, and we do not tolerate any form of harassment or discrimination.
PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brands PUMA, Cobra Golf, and stichd, and is headquartered in Herzogenaurach, Germany.
Mediterranean atmosphere and all the sports you can imagine: At PUMA Iberia, you'll never run out of things to do.
#J-18808-Ljbffr
-
Dutch Speaking Customer Service Executive
hace 1 mes
Barcelona, España Language Matters A tiempo completoOur client is a fast-growing company that specializes in the automobile industry. They are currently looking for an experienced Dutch-speaking Customer Service Executive to join their friendly and supportive team based in central London. This is a great opportunity to be part of a thrilling industry where you will have the chance to develop your knowledge....
-
Customer Service Executive
hace 4 semanas
Barcelona, España Puma A tiempo completoYOUR MISSION The Customer Service Executive will execute the "Order to Cash Process" in the Area and Countries according to Sales Operations strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales strategy. ENSURE BEST SERVICE TO PUMA CUSTOMERS: You are...
-
Dutch Speaking Customer Service Executive
hace 2 meses
Barcelona, España Language Matters A tiempo completoOur client is a fast-growing company that specialise within the automobile industry. They are currently looking for an experienced Dutch speaking Customer Service Executive to join their friendly and supportive team based in central London. This is a great opportunity to be part of, where you will have the chance to develop your knowledge in a thrilling...
-
Customer Service Executive
hace 4 semanas
Barcelona, España Puma A tiempo completoYOUR MISSION The Customer Service Executive will execute the "Order to Cash Process" in the Area and Countries according to Sales Operations strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales strategy. ENSURE BEST SERVICE TO PUMA CUSTOMERS: You are...
-
Customer Service Executive
hace 4 semanas
Barcelona, España Puma A tiempo completoYOUR MISSION The Customer Service Executive will execute the "Order to Cash Process" in the Area and Countries according to Sales Operations strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales strategy.ENSURE BEST SERVICE TO PUMA CUSTOMERS:You are...
-
Customer Service Executive
hace 4 semanas
Barcelona, España PUMA A tiempo completoYOUR MISSION The Customer Service Executive will execute the “Order to Cash Process” in the Area and Countries according to Sales Operations strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales strategy. ENSURE BEST SERVICE TO PUMA CUSTOMERS: ...
-
Dutch Language Customer Service Specialist
hace 3 semanas
Barcelona, Barcelona, España Language Matters A tiempo completoAbout Language Matters: We are a fast-growing company that specializes in the automobile industry, and we are currently looking for an experienced Customer Service Executive who is fluent in Dutch to join our team in London. Our company values diversity, friendliness, and motivation, and we offer a hybrid work scheme with 2-3 days in the office.Job...
-
Customer Service Executive
hace 7 días
Barcelona, España Puma Gruppe A tiempo completoSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your...
-
Customer Service Executive
hace 7 días
Barcelona, España Puma A tiempo completoCornellà de Llobregat, SpainSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and...
-
Customer Service Executive
hace 7 días
Barcelona, España Puma A tiempo completoCornellà de Llobregat, SpainSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and...
-
Customer Service Executive
hace 7 días
Barcelona, España Puma A tiempo completoCornellà de Llobregat, SpainSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and...
-
Customer Service Executive
hace 7 días
Barcelona, España Puma A tiempo completoCornellà de Llobregat, SpainSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and...
-
Customer Service Executive
hace 7 días
Barcelona, España Puma A tiempo completoCornellà de Llobregat, Spain SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.Applying for a job at PUMA is easy.Simply click APPLY ONLINE and...
-
Customer Service Executive
hace 7 días
Barcelona, España Puma Gruppe A tiempo completoSPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.Applying for a job at PUMA is easy.Simply click APPLY ONLINE and follow the steps to upload your...
-
Customer Service Executive Con Portugués
hace 2 semanas
Barcelona, España Adecco (Spain) A tiempo completoThe Customer Service Representative will execute Order to Cash process in the Area and Countries according to Global and Regional Sales Operations strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales Telephone customer service and CRM registration...
-
Customer Service Executive con portugués
hace 1 semana
Barcelona, España NA A tiempo completoThe Customer Service Representative will execute Order to CashProcessin the Area and Countries according to Global and Regional SalesOperations strategy. She/he isresponsible to fulfill Customers (Retailers) service level agreements andKPIs execution across the Area/Countries in alignment with Sales Telephone customer service + CRM registration and...
-
Customer Service Executive con portugués
hace 3 semanas
Barcelona, España Adecco A tiempo completoThe Customer Service Representative will execute Order to Cash Processin the Area and Countries according to Global and Regional Sales Operations strategy. She/he is responsible to fulfill Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales Telephone customer service + CRM registration and...
-
Customer Service Executive Con Portugués
hace 3 semanas
Barcelona, España Adecco A tiempo completoThe Customer Service Representative will execute Order to Cash Processin the Area and Countries according to Global and Regional Sales Operations strategy.She/he is responsible to fulfill Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales Telephone customer service + CRM registration and...
-
Customer Service Executive Con Portugués
hace 2 semanas
Barcelona, España Adecco (Spain) A tiempo completoThe Customer Service Representative will execute Order to Cash process in the Area and Countries according to Global and Regional Sales Operations strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales Telephone customer service and CRM registration...
-
Customer Service Executive Con Portugués
hace 2 semanas
Barcelona, España Adecco (Spain) A tiempo completoThe Customer Service Representative will execute Order to Cash process in the Area and Countries according to Global and Regional Sales Operations strategy. She/he is responsible for fulfilling Customers (Retailers) service level agreements and KPIs execution across the Area/Countries in alignment with Sales Telephone customer service and CRM registration...
