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hace 2 meses
.Job Number 24131552Job Category Sales & MarketingLocation W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementOVERVIEWReports to the Director of Catering Sales.Working within the Catering Sales team, this position has the responsibility for responding to all banqueting & events enquiries without accommodation in order to maximize revenue & utilization of meeting space, working to ensure, at a minimum, delivery of budgeted revenues. The Catering Sales Manager will manage and convert all business, including contracting, and the actual operating of the function in addition to managing the function diary inventory. The Catering Sales Manager must demonstrate high energy levels & provide consistently high levels of customer service, in accordance with W Standards & Programs.ESSENTIAL FUNCTIONSConduct site inspections for prospect, tentative event and catering business.Compile contracts, negotiate clauses, calculate cancellation and attrition policies that guarantee the reception of the event revenue on time.Ensure the standard W template of responses is used and that enquiry handling follows the EAME Divisional Event Enquiry handling guidelines.Responsible for the organization of medium-scale events.Manage the wedding planning from start to finish, guiding and advising until the coordination of the wedding.Ensure correct timeline for response back to client is defined by client expectations.Identify operational limitations and sell only what we advertise and can effectively manage operationally.Work closely with the Group Sales team to action enquiries and convert business.Maximize revenue by managing minimum consumptions depending on the dates.Participate in trainings and other sales-related meetings as required.Ensure that all enquiries are entered into and reviewed on Recaps.Creation of BEOS to effectively communicate to all the hotel departments the information necessary to successfully execute the event's needs.Follow up on deposits due and ensure 100% pre-payment is done before the arrival.Participate as a team player with all departments.DEPARTMENTAL LIASONProvide all requested credit information to credit manager.Attend events briefings providing accurate updates on details of bookings and enquiries.Attend weekly catering sales meetings chaired by the DoCS.Ensure tentative business block information is updated continuously.Provide regular updates in Opera on specific bookings within the appropriate timeframe.SELF-MANAGEMENTTake responsibility & be empowered to make decisions in quoting for business.Effectively manage time ensuring the completion of all pre-set tasks on a daily basis.Participate in departmental and Marriott courses as required.Ensure site inspections are conducted in a methodical fashion adhering to the core standards of the department.Participate in annual Engagement survey
