Customer Success Manager
hace 2 semanas
Monte Carlo is growing its Customer Success team to accelerate our rapid growth. We are looking for a dynamic and results-oriented Customer Success Manager. As a Customer Success Manager, you will proactively drive adoption through new use cases and effective strong relationships across our existing customer base through on-boarding, renewal and up-selling. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of Monte Carlo. This role is fully remote and can be located preferably in Dublin, Ireland, open to Spain or the UK.What You'll Do:Drive activities to ensure scope & quality of goals are achieved.Identify new use cases per account, ensuring adoption of best practices by the customer.Take a proactive approach to expansion opportunities & openly ask discovery questions frequently across different stakeholders.Successfully carry out the full-sales cycle for any growth opportunities in existing customer accounts - expansion & renewal negotiations.Proactively build relationships with customers to create mutual trust.Act as advisor to customers to ensure they're leveraging Monte Carlo effectively to drive greater value realization.Monitor and identify usage trends to uncover renewal risks and promote greater adoption rates.Identify trends for common customer challenges or behaviors and actively develop ways to address them at scale.Collaborate cross-functionally across internal Monte Carlo teams (Support, Product, Finance, and Marketing).Who You Are:A seasoned Customer Success Manager with strong communication skills and excellent attention to detail.Motivated by building long-term and long-lasting relationships with technical data partners.Driven by the opportunity to make a visible impact with your work.Customer-minded, always aiming to provide the most value possible in every interaction.Excited by working in an ever-evolving and fluid solution-focused environment.Experienced in negotiating contract terms and overcoming pricing objections, without direct guidance, for up-sell and renewal activities.About Monte Carlo:As businesses increasingly rely on data to power digital products and drive better decision-making, it's mission-critical that this data is accurate and reliable. Monte Carlo, the data reliability company, is the creator of the industry's first end-to-end Data Observability platform. Named an Inc. Best Workplace for 2024, a DBTA Readers Choice for Best Data Observability Solution for 2024, a G2 Best Product for 2023, and the 'New Relic for data' by Forbes, we've raised $236M from Accel, ICONIQ Growth, GGV Capital, Redpoint Ventures, IVP, and Salesforce Ventures.#J-18808-Ljbffr
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Customer Success Manager
hace 3 semanas
Cádiz, Cádiz, España Monte Carlo A tiempo completoAbout the Role:We are seeking a seasoned Customer Success Manager to join our team at Monte Carlo, the data reliability company. As a key member of our Customer Success team, you will play a critical role in driving adoption and growth across our existing customer base.Key Responsibilities:Drive Activities: Ensure scope and quality of goals are achieved, and...
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Customer Success Manager
hace 3 semanas
Cádiz, Cádiz, España Monte Carlo A tiempo completoAbout the Role:We are seeking a seasoned Customer Success Manager to join our team at Monte Carlo, the data reliability company. As a key member of our Customer Success team, you will play a critical role in driving adoption and growth across our existing customer base.Key Responsibilities:Drive Activities: Ensure scope and quality of goals are achieved, and...
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Customer Success Manager
hace 1 mes
Cádiz, España Monte Carlo A tiempo completoMonte Carlo is growing its Customer Success team to accelerate our rapid growth. We are looking for a dynamic and results-oriented Customer Success Manager .As a Customer Success Manager, you will proactively drive adoption through new use cases and effective strong relationships across our existing customer base through on-boarding, renewal and up-selling....
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Customer Success Manager
hace 2 semanas
Cádiz, España Monte Carlo A tiempo completoMonte Carlo is growing its Customer Success team to accelerate our rapid growth.We are looking for a dynamic and results-oriented Customer Success Manager .As a Customer Success Manager, you will proactively drive adoption through new use cases and effective strong relationships across our existing customer base through on-boarding, renewal and...
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Customer Success Manager
hace 1 mes
Cádiz, España Monte Carlo A tiempo completoMonte Carlo is growing its Customer Success team to accelerate our rapid growth. We are looking for a dynamic and results-oriented Customer Success Manager.As a Customer Success Manager, you will proactively drive adoption through new use cases and effective strong relationships across our existing customer base through on-boarding, renewal and up-selling....
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Customer Success Manager
hace 3 semanas
Cádiz, Cádiz, España Monte Carlo A tiempo completoAbout the Role:We are seeking a seasoned Customer Success Manager to join our team at Monte Carlo, the data reliability company. As a Customer Success Manager, you will play a critical role in driving adoption and growth across our existing customer base.Key Responsibilities:Drive Customer Success: Proactively drive activities to ensure scope and quality of...
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Customer Success Manager
hace 2 semanas
Cádiz, Cádiz, España Monte Carlo A tiempo completoAbout the Role:We are seeking a seasoned Customer Success Manager to join our team at Monte Carlo, the data reliability company. As a Customer Success Manager, you will play a critical role in driving adoption and growth across our existing customer base.Key Responsibilities:Drive Customer Success: Proactively drive activities to ensure scope and quality of...
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Customer Success Manager
hace 3 semanas
Cádiz, Cádiz, España Monte Carlo A tiempo completoAbout the RoleWe are seeking a seasoned Customer Success Manager to join our team at Monte Carlo, the data reliability company. As a key member of our Customer Success team, you will play a critical role in driving adoption and growth across our existing customer base.Key ResponsibilitiesDrive Adoption and Growth: Proactively identify new use cases and...
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Customer Success Manager
hace 3 semanas
Cádiz, Cádiz, España Monte Carlo A tiempo completoAbout the RoleWe are seeking a seasoned Customer Success Manager to join our team at Monte Carlo, the data reliability company. As a key member of our Customer Success team, you will play a critical role in driving adoption and growth across our existing customer base.Key ResponsibilitiesDrive Adoption and Growth: Proactively identify new use cases and...
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Operations Manager | Us Banking
hace 2 semanas
Cádiz, España Sutherland A tiempo completoCompany Description Sutherland is seeking an organized and goal-oriented person to join us as an Operations Manager.We are a group of driven and supportive individuals.If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Job Description Managing Cluster/Community...
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Operations Manager | Us Banking
hace 2 semanas
Cádiz, España Sutherland A tiempo completoCompany Description Sutherland is seeking an organized and goal-oriented person to join us as an Operations Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Job Description Managing Cluster/Community...
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Front Office Manager Or Duty Manager
hace 5 días
Cádiz, España Cmtland Development Corporation A tiempo completoThe Operations Manager/Hotel Resident Manager leads and guides the team to achieve revenue goals and deliver exceptional guest experiences, ensuring all activities align with the hotel's standard operating procedures. She/He works closely with management to develop staff, implement brand standards, and enhance the hotel's presence within the community, while...
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Front Office Manager Or Duty Manager
hace 3 días
Cádiz, España Cmtland Development Corporation A tiempo completoThe Operations Manager/Hotel Resident Manager leads and guides the team to achieve revenue goals and deliver exceptional guest experiences, ensuring all activities align with the hotel's standard operating procedures.She/He works closely with management to develop staff, implement brand standards, and enhance the hotel's presence within the community, while...
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Front Office Manager Or Duty Manager
hace 5 días
Cádiz, España Cmtland Development Corporation A tiempo completoThe Operations Manager/Hotel Resident Manager leads and guides the team to achieve revenue goals and deliver exceptional guest experiences, ensuring all activities align with the hotel's standard operating procedures. She/He works closely with management to develop staff, implement brand standards, and enhance the hotel's presence within the community, while...
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Customer Service Representative
hace 2 semanas
Cádiz, Cádiz, España Mass Markets A tiempo completoJob SummaryWe are seeking a highly motivated and dedicated Customer Service Representative to join our team at Mass Markets. As a Collections Specialist, you will play a crucial role in our organization by assisting in the recovery of outstanding debts from customers.Key ResponsibilitiesInitiate contact with customers who have overdue accounts through...
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Customer Service Representative
hace 2 semanas
Cádiz, Cádiz, España Mass Markets A tiempo completoJob SummaryWe are seeking a highly motivated and dedicated Customer Service Representative to join our team at Mass Markets. As a Collections Specialist, you will play a crucial role in our organization by assisting in the recovery of outstanding debts from customers.Key ResponsibilitiesInitiate contact with customers who have overdue accounts through...
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Conference and Events Planning Assistant Manager
hace 3 semanas
Cádiz, Cádiz, España Accor Hotels A tiempo completoJob SummaryThe Conference and Events Planning Assistant Manager is a key role within the Accor Hotels team, responsible for supporting the planning, coordination, and execution of conferences and events. This position involves managing various logistical elements, ensuring client satisfaction, and contributing to the overall success of each event.Main...
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Conference and Events Planning Assistant Manager
hace 3 semanas
Cádiz, Cádiz, España Accor Hotels A tiempo completoJob SummaryThe Conference and Events Planning Assistant Manager is a key role within the Accor Hotels team, responsible for supporting the planning, coordination, and execution of conferences and events. This position involves managing various logistical elements, ensuring client satisfaction, and contributing to the overall success of each event.Main...
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Assistant Restaurant Manager
hace 1 mes
Cádiz, España Classic Savory A tiempo completoCompany DescriptionClassic Savory has been the ultimate casual dining destination in the Philippines for over 60 years.Our restaurant offers a delightful menu filled with staple favorites, such as our timeless lomi soup, special-recipe fried chicken, and plenty of new additions to provide an enjoyable gastronomic experience.Whether you're satisfying your...
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Manager | Banking And Financial Services
hace 2 semanas
Cádiz, España Sutherland A tiempo completoCompany Description Sutherland is seeking an attentive and goal-oriented person to join us as an Account Manager .We are a group of driven and hard-working individuals.If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!Job Description Responsibilities: Monitor...
