Manager Language Management

hace 1 mes


Madrid, España Iqvia Llc A tiempo completo

.Manager Language Management page is loadedManager Language Management Apply locations: Madrid, Spain; Barcelona, Spain; Reading, Berkshire, United KingdomTime type: Full timePosted on: Posted 2 Days AgoJob requisition id: R1446104PURPOSEThe Manager of Language Management is responsible to develop a high performing network of internal specialized linguists to support IQVIA Translations Services (ITS) growth strategy.Will be responsible to define and execute the internal linguist strategy to ensure ITS Translations and Localization projects are always fast resourced by the most talented and specialized linguists.Works collaboratively with Vendor Managers, Production and Delivery leaders to ensure Translation and Localisation projects are delivered according to ITS' standards and client requirements.Builds and maintains strong relationships within teams as well as with internal and external stakeholders and clients. Ensures that all translated and localized content is sourced by specialists that can deliver on time and budget and recommends synergies and enhancements to proactively support ITS market leadership.Defines sharp metrics and accurate growth and development plans to ensure high performance, transparent plan for execution and continued reporting of results to Director of Vendor and Language Management, ITS Operations and Leadership team.Brings a network of high quality linguists of trust that can be considered for ITS future enrolment as internal linguists.RESPONSIBILITIESCreate and develop a state-of-the-art network of Internal specialized Linguists in alignment with ITS strategic goals.Lead Internal Linguist team to achieve ITS Growth targets.Develop a culture of continued improvement, drive change, challenge the status quo and always lead the team to achieve beyond expectations.Ensure top quality, maximum compliance and adequate cost delivered by every linguist in the network.Defines adequate Goals and KPIs in alignment to ITS Strategy and growth targets.Ensures maximum utilization of resources.Excellence management of assigned budget and spent.Resolve and escalate issues in a professional and timely fashion.Record and document department performance, internal projects, and other relevant activities. Produce, distribute, and present report/presentation materials to Director of Vendor and Language Management, ITS Operations and Leadership Team.Identify and develop talent inside the team for Succession planning and individual professional growth.Maintain excellent relationships and ensure successful collaboration with internal/external clients/stakeholders and manage any escalations or issues that may arise effectively.Comply with relevant and applicable ITS SOPs and quality standards.Work closely with other ITS staff and contribute actively to other ITS strategic initiatives as needed.Ensure all internal linguists are compliant with ITS defined standards in terms of experience and qualification



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