Front Office Agent
hace 3 semanas
Empresas: SLS BarcelonaWhat you'll do We are looking for a Front Office Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction. - Deal with the arrival and departure processes for all guests, ensuring the accuracy of data in all systems. - Greet and assist guests in a warm, courteous, and professional manner. - Handle cash and credit transactions, ensuring the accuracy of guest billing. - Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction. - Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions. - Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services. - Stay one step ahead of guests' needs – record and act on their preferences, and handle their messages, requests, questions and concerns. - Ensure all guests are quoted the correct rate as per the selling strategy and website. - Ensure all telephone calls are answered as quickly and efficiently as possible. - Report any issues to the correct department and check to ensure the work has been completed. -Ensure that the reception and public areas are clean, tidy and presentable at all times.Requisitos : What we are looking for... - Minimum of 2 years of Front Office experience, preferably in an upscale or lifestyle brand hotel. - Previous experience with pre-opening of a hotel is a big plus. - Someone who understands, celebrates and embraces the SLS brand values. - Ability to multitask and work in a fast-paced environment. - Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality. - Excellent verbal and written communication skills. Fluent in Spanish and English. - You make people feel good - your team, guests, and colleagues alike. You make a positive impact. - You learn quickly and adapt to SLS's unique culture. - You are humble and open to ideas. We leave our ego at the door and help get things done. - You're up for doing things differently and trying (almost) everything once. - You want to be part of a team that works hard, supports each other and has fun along the way. What's in it for you... - The opportunity to join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand. - The chance to challenge the norm and work in an environment that is both creative and rewarding. - Become part of a team that's very passionate about creating great hospitality experiences and exploring new locations at every opportunity. - Plenty of opportunity for development. - Excellent discounts across the entire Ennismore family of brands.
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Front Office Agent Day and Night
hace 6 meses
Barcelona, España Novum Management GmbH A tiempo completoFor our new hotel opening we are looking for a **Front Office Agent*.** Front Office Agent* Day and Night **Your Tasks**: The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As our **Front Office Agent**, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate...
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Front Office Agent Day and Night
hace 3 meses
Barcelona, España Novum Management GmbH A tiempo completoFor our new hotel opening we are looking for a **Front Office Agent*.** Front Office Agent* Day and Night **Your Tasks**: The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As our **Front Office Agent**, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate...
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Front Office Agent
hace 4 semanas
Barcelona, España Accor Hotels A tiempo completo.Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for...
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Front Office Agent
hace 1 mes
Barcelona, España Sls A tiempo completoJob DescriptionWhat you'll do We are looking for a Front Office Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction. Deal with the arrival and...
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Front Office Agent
hace 2 meses
Barcelona, España Sls A tiempo completoJob Description What you'll do We are looking for a Front Office Agent to join the pre-opening team at SLS Barcelona.Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction. Deal with the arrival and...
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Front Office Hospitality Ambassador
hace 6 días
Barcelona, Barcelona, España Kimpton Vividora Barcelona A tiempo completoCompany Overview: At Kimpton Vividora Barcelona, we pride ourselves on providing exceptional guest experiences. As a Front Office Agent, you will be the warm welcome that kicks off a memorable stay.
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Front Office Agent
hace 2 meses
Barcelona, España SLS A tiempo completoJob DescriptionWhat you’ll doWe are looking for a Front Office Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction. Deal with the arrival and...
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Front Office Agent
hace 2 meses
Barcelona, España SLS A tiempo completo**Company Description** SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland - playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage...
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Front Office Agent
hace 4 semanas
Barcelona, España Accor Hotels A tiempo completoCompany DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the...
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Front Office Agent
hace 4 semanas
Barcelona, España Accor Hotels A tiempo completoCompany DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the...
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Front Office Agent
hace 2 semanas
Barcelona, España Accor Hotels A tiempo completoCompany DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the...
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Front Office Agent
hace 2 semanas
Barcelona, España Accor Hotels A tiempo completoCompany DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the...
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Front Office Agent
hace 3 semanas
Barcelona, España Sls Barcelona A tiempo completo.Empresas: SLS Barcelona What youll do We are looking for a Front Office Agent to join the pre-opening team at SLS Barcelona.Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction.- Deal with the arrival and...
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Front Office Agent
hace 5 meses
Barcelona, España Kimpton A tiempo completo**What’s the job?** As Front Office Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. Reports to the Front Office Supervisor. **Your day-to-day** - Be the...
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Front Office Agent
hace 4 semanas
Barcelona, España Accor Hotels A tiempo completoCompany Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for...
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Front Office Agent
hace 4 semanas
Barcelona, España SLS Barcelona A tiempo completoEmpresas: SLS BarcelonaWhat youll do We are looking for a Front Office Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction. - Deal with the arrival...
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Front Office Agent
hace 3 semanas
Barcelona, España Sls Barcelona A tiempo completoEmpresas: SLS Barcelona What you'll do We are looking for a Front Office Agent to join the pre-opening team at SLS Barcelona.Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction.- Deal with the arrival and...
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Front Office Agent
hace 1 mes
Barcelona, España Kimpton A tiempo completoWhat's the job? As Front Office Agent, you'll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You'll also create the warm atmosphere that makes our guests feel at home in any location.Reports to the Front Office Supervisor.Your day-to-day Be the warm welcome that...
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Front Office Agent
hace 1 mes
Barcelona, España Kimpton A tiempo completo**What’s the job?** As Front Office Agent, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. Reports to the Front Office Supervisor. **Your day-to-day** - Be the...
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Front Office Representative
hace 4 semanas
Barcelona, Barcelona, España Kimpton A tiempo completoKey Responsibilities:As a Front Office Agent, you will be the primary point of contact for guests, handling transactions, offering local insights, and anticipating their needs to create a seamless experience. You will also be responsible for creating a warm atmosphere that makes our guests feel at home.Reporting Structure:You will report directly to the...