Front Office Agent
hace 2 semanas
Empresas: SLS BarcelonaWhat you'll do We are looking for a Front Office Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction. - Deal with the arrival and departure processes for all guests, ensuring the accuracy of data in all systems. - Greet and assist guests in a warm, courteous, and professional manner. - Handle cash and credit transactions, ensuring the accuracy of guest billing. - Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction. - Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions. - Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services. - Stay one step ahead of guests' needs – record and act on their preferences, and handle their messages, requests, questions and concerns. - Ensure all guests are quoted the correct rate as per the selling strategy and website. - Ensure all telephone calls are answered as quickly and efficiently as possible. - Report any issues to the correct department and check to ensure the work has been completed. -Ensure that the reception and public areas are clean, tidy and presentable at all times.Requisitos : What we are looking for... - Minimum of 2 years of Front Office experience, preferably in an upscale or lifestyle brand hotel. - Previous experience with pre-opening of a hotel is a big plus. - Someone who understands, celebrates and embraces the SLS brand values. - Ability to multitask and work in a fast-paced environment. - Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality. - Excellent verbal and written communication skills. Fluent in Spanish and English. - You make people feel good - your team, guests, and colleagues alike. You make a positive impact. - You learn quickly and adapt to SLS's unique culture. - You are humble and open to ideas. We leave our ego at the door and help get things done. - You're up for doing things differently and trying (almost) everything once. - You want to be part of a team that works hard, supports each other and has fun along the way. What's in it for you... - The opportunity to join an innovative, fast-growing, international group that's committed to not just building new hotels but building a global brand. - The chance to challenge the norm and work in an environment that is both creative and rewarding. - Become part of a team that's very passionate about creating great hospitality experiences and exploring new locations at every opportunity. - Plenty of opportunity for development. - Excellent discounts across the entire Ennismore family of brands.
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Front Office Agent
hace 3 semanas
Barcelona, Barcelona, España Melia Hotels International A tiempo completoJoin Our Team at Melia Hotels InternationalWe are seeking a highly motivated and customer-focused Front Office Agent to join our team at Melia Hotels International. As a Front Office Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and...
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Front Office Agent
hace 3 semanas
Barcelona, Barcelona, España Melia Hotels International A tiempo completoJoin Our Team at Melia Hotels InternationalWe are seeking a highly motivated and customer-focused Front Office Agent to join our team at Melia Hotels International. As a Front Office Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and...
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Front Office Supervisor
hace 4 semanas
Barcelona, Barcelona, España Melia Hotels International A tiempo completoDesarrolla tu carrera en Meliá Hotels InternationalEn Meliá Hotels International, buscamos personas apasionadas y motivadas para unirse a nuestro equipo de Front Office. Como Front Office Agent, serás responsable de la gestión y control del departamento, supervisando y asegurando el cumplimiento de los estándares de Meliá. Maximizarás las ventas y...
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Front Office Supervisor
hace 4 semanas
Barcelona, Barcelona, España Melia Hotels International A tiempo completoDesarrolla tu carrera en Meliá Hotels InternationalEn Meliá Hotels International, buscamos personas apasionadas y motivadas para unirse a nuestro equipo de Front Office. Como Front Office Agent, serás responsable de la gestión y control del departamento, supervisando y asegurando el cumplimiento de los estándares de Meliá. Maximizarás las ventas y...
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Front Office Agent Day and Night
hace 5 meses
Barcelona, España Novum Management GmbH A tiempo completoFor our new hotel opening we are looking for a **Front Office Agent*.** Front Office Agent* Day and Night **Your Tasks**: The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As our **Front Office Agent**, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate...
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Front Office Agent Day and Night
hace 3 meses
Barcelona, España Novum Management GmbH A tiempo completoFor our new hotel opening we are looking for a **Front Office Agent*.** Front Office Agent* Day and Night **Your Tasks**: The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As our **Front Office Agent**, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate...
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Front Office Agent
hace 2 semanas
Barcelona, España Accor Hotels A tiempo completo.Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for...
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Front Office Representative
hace 3 semanas
Barcelona, Barcelona, España SLS A tiempo completoWelcome to SLS Barcelona, where we're looking for a talented Front Office Agent to join our pre-opening team. As a key member of our front office team, you'll be responsible for providing exceptional guest service, ensuring a seamless arrival and departure experience, and maintaining the highest level of guest satisfaction. Your duties will include greeting...
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Front Office Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España La Mar De Net A tiempo completoFront Office AgentLa Mar De Net busca un agente de front office experimentado y motivado para unirse a nuestro equipo de administración. El candidato ideal será responsable de supervisar las operaciones de front office y garantizar una excelente experiencia del cliente.Responsabilidades clave:Proporcionar un servicio al cliente excepcional antes, durante y...
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Front Office Customer Service Representative
hace 3 semanas
Barcelona, Barcelona, España La Mar De Net A tiempo completoFront Office AgentLa Mar De Net busca un agente de front office experimentado y motivado para unirse a nuestro equipo de administración. El candidato ideal será responsable de supervisar las operaciones de front office y garantizar una excelente experiencia del cliente.Responsabilidades clave:Proporcionar un servicio al cliente excepcional antes, durante y...
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Front Office Agent
hace 3 semanas
Barcelona, España Sls A tiempo completoJob DescriptionWhat you'll do We are looking for a Front Office Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction. Deal with the arrival and...
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Front Office Representative
hace 3 semanas
Barcelona, Barcelona, España Sls A tiempo completoFront Office AgentWe are seeking a highly skilled and enthusiastic Front Office Agent to join our pre-opening team at SLS Barcelona.Key Responsibilities:Provide exceptional customer service to all guests, ensuring a high level of satisfaction.Manage guest arrivals and departures, ensuring accurate data entry in all systems.Handle cash and credit...
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Front Office Agent
hace 1 mes
Barcelona, España Sls A tiempo completoJob Description What you'll do We are looking for a Front Office Agent to join the pre-opening team at SLS Barcelona.Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction. Deal with the arrival and...
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Front Office Agent
hace 1 mes
Barcelona, España SLS A tiempo completoJob DescriptionWhat you’ll doWe are looking for a Front Office Agent to join the pre-opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction. Deal with the arrival and...
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Front Office Agent
hace 1 mes
Barcelona, España SLS A tiempo completo**Company Description** SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland - playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage...
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Front Office Agent
hace 2 semanas
Barcelona, España Accor Hotels A tiempo completoCompany DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the...
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Front Office Agent
hace 2 semanas
Barcelona, España Accor Hotels A tiempo completoCompany DescriptionSLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the...
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Front Office Representative
hace 4 semanas
Barcelona, Barcelona, España Sls A tiempo completoJob Title: Front Office AgentJob Summary: We are seeking a highly skilled and experienced Front Office Agent to join our pre-opening team at SLS Barcelona. As a key member of our front office team, you will be responsible for providing exceptional customer service, ensuring a seamless guest experience, and maintaining the highest standards of hospitality.Key...
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Front Office Representative
hace 4 semanas
Barcelona, Barcelona, España Sls A tiempo completoJob Title: Front Office AgentJob Summary: We are seeking a highly skilled and experienced Front Office Agent to join our pre-opening team at SLS Barcelona. As a key member of our front office team, you will be responsible for providing exceptional customer service, ensuring a seamless guest experience, and maintaining the highest standards of hospitality.Key...
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Front Office Agent
hace 7 días
Barcelona, España Sls Barcelona A tiempo completo.Empresas: SLS Barcelona What youll do We are looking for a Front Office Agent to join the pre-opening team at SLS Barcelona.Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction.- Deal with the arrival and...