Care Team Senior Supervisor

hace 3 semanas

Albacete, España The Cigna Group A tiempo completo

.About us As part of the communicated by IH COO new operational model a Provider Services Organization (PSO) is being created. Its main objective is to centralize and optimize provider operations, simplifying the provider experience and creating stronger value-based relationships. Looking into the root causes and driving service excellence will be our pathway to get to an ultimate goal – improve provider experience. One of the Front-end areas in PSO, Care Team, is seeking talent to fit into the Senior Supervisor position who will manage internal and offshore teams with a global footprint. His/her Care Teams are dedicated to specific segments within the organization. Your job As a Care Team Senior Supervisor, you will be managing a team based in KL, Nairobi and Madrid. You will be responsible for motivating your teams to ensure production levels and targets are achieved, ensuring effective processing controls are in place across locations, as well as championing efforts that achieve the highest possible levels of provider experience and satisfaction that enable the company to meet its growth and profit objectives. Your role will be broader than the day-to-day management of the team – your agile, provider centric mindset will ensure that you contribute to our overall provider operations strategy, identifying opportunities to enhance the service proposition and to improve the efficiencies and productivity of your teams. Your role will report into the Care Senior Manager based in Madrid. Your role will be to: Lead dedicated care teams across the globe in an efficient and effective way. Build and bring alive a true culture of provider centricity. Meet operational KPI's within the team in terms of production, quality, TAT, amongst others. Analyze support workflows and suggest improvements for efficiency and effectiveness. Manage schedules of team members according to customer/provider demand. Assess capacity planning for your segments and follow up on absences and coverage strategies. Participate in forecasting and budgeting for customer service and track actual performance against plan. Produce meaningful, accurate management reports and statistical information. Maintain regular contact with Client Management, Service Ops, Clinical and other Cigna internal stakeholders. Identify and act to remove obstacles to delivering consistently high levels of service. Assist in the design and rollout of new operational excellence projects. Ensure strong employee engagement within the team, including oversight, motivation, conflict management, training, and performance management. Work closely with senior management to help customer/provider service deliver on their components of overall company goals. Be a focal point for the PSO leads and other internal stakeholders. Lead and support your teams through required changes. International travel on a quarterly basis may be required. Your profile Minimum 2 years' experience leading operational teams

  • Senior Operations Manager

    hace 4 semanas

    Albacete, Albacete, España The Cigna Group A tiempo completo

    About UsThe Cigna Group is committed to delivering exceptional provider experiences. As part of our operational excellence initiative, we are seeking a talented Care Team Senior Supervisor to lead our global teams in achieving this goal.Your RoleAs a Care Team Senior Supervisor, you will be responsible for managing a team of dedicated care professionals...

  • Global Provider Senior Supervisor Claims

    hace 6 días

    Albacete, Albacete, España The Cigna Group A tiempo completo

    About Cigna Europe and Global SegmentsCigna Europe and Global Segments is an integral part of Cigna's growing international businesses. As a leading provider of health care, expatriate employee benefits, life, accidental and supplemental health insurance, we operate in countries across the Americas, Europe, Africa and Asia Pacific.Job OpportunityWe are...

  • Area Supervisor

    hace 4 meses

    Albacete, España Mcdonald’S A tiempo completo

    .Seeking an Area Supervisor to provide leadership, coaching, direction, develop staff and enhance restaurant operations to maximize the long-term sales and profit of each restaurant. Consistently demonstrates McDonald's values and leadership behaviors to build positive business relationships with guests as well as the Restaurant Leadership Team and Crew....

  • Pediatric Critical Care Nurse for Air Medical Transfers in Dubai

    hace 1 mes

    Albacete, Albacete, España European Nurse Recruitment A tiempo completo

    Job Title: Pediatric Critical Care Nurse for Air Medical Transfers in DubaiWe are seeking a highly skilled and experienced Pediatric Critical Care Nurse to join our team for air medical transfers in Dubai. As a member of our specialized medical team, you will be responsible for providing advanced medical care during transportation via air, ensuring the...

  • Critical Care Nurse for Air Medical Transfers in Dubai

    hace 1 mes

    Albacete, Albacete, España European Nurse Recruitment A tiempo completo

    Job Title: Critical Care Nurse for Air Medical Transfers in DubaiJob Summary:We are seeking a highly skilled and experienced Critical Care Nurse to join our team for air medical transfers in Dubai. As a critical care nurse, you will be responsible for providing advanced medical care to critically ill pediatric and neonatal patients during air...

  • Critical Care Nurse for Air Medical Transfers in Dubai

    hace 3 semanas

    Albacete, Albacete, España European Nurse Recruitment A tiempo completo

    Job Summary:We are seeking a highly skilled and experienced pediatric and neonatal nurse to join our team in Dubai. As a critical care nurse for air medical transfers, you will be responsible for providing advanced medical care during transportation via air, ensuring the safety and wellbeing of critically ill pediatric and neonatal patients.Key...

  • Critical Care Nurses for Air Medical Transfers in Dubai

    hace 4 semanas

    Albacete, Albacete, España European Nurse Recruitment A tiempo completo

    Job Title: Critical Care Nurses for Air Medical Transfers in DubaiJob Description:We are seeking highly skilled and experienced Pediatric, Neonatal, and Critical Care Nurses for Air Medical Transfers. As part of a specialized medical team, you will be responsible for providing advanced medical care during transportation via air, ensuring the safety and...

  • Critical Care Nurses for Air Medical Transfers in Dubai

    hace 4 semanas

    Albacete, Albacete, España European Nurse Recruitment A tiempo completo

    Job Title: Critical Care Nurses for Air Medical Transfers in DubaiEuropean Nurse Recruitment is seeking highly skilled and experienced Pediatric, Neonatal, and Critical Care Nurses for Air Medical Transfers. As part of a specialized medical team, you will be responsible for providing advanced medical care during transportation via air, ensuring the safety...

  • Uabos Spain: Transient Alert Team Member

    hace 6 días

    Albacete, España Kbr A tiempo completo

    Title: UABOS Spain: Transient Alert Team MemberBelong, Connect, Grow, with KBR! Program Summary KBR will sustain the operational well-being of U.S. armed forces at Morón Air Base (Spain), Incirlik Air Base, Izmir Air Station, and various facilities in Turkey. Our services encompass program management, civil engineering, morale and recreation support, postal...

  • Uabos Spain: Transient Alert Team Member

    hace 5 días

    Albacete, España Kbr A tiempo completo

    Title: UABOS Spain: Transient Alert Team MemberBelong, Connect, Grow, with KBR!Program SummaryKBR will sustain the operational well-being of U.S. armed forces at Morón Air Base (Spain), Incirlik Air Base, Izmir Air Station, and various facilities in Turkey. Our services encompass program management, civil engineering, morale and recreation support, postal...

  • Accounting & Tax - Team Lead

    hace 6 meses

    Albacete, España Atida | Mifarma A tiempo completo

    Atida is an On-line pharmacy and is an innovative, dynamic and rapidly growing e-commerce business with a portfolio of healthcare, beauty and lifestyle products part of the Marcol and InvestIndustrial Groups, two international private equity houses. The Spanish branch operates under the name of Mifarma & Dosfarma. We are focused on developing a pan-European...

  • Team Leader Planning&reporting

    hace 5 meses

    Albacete, España Airbus A tiempo completo

    **A. **Main activities**: - Direct the Planning and Control team to ensure delivery of accurate and timely analysis, reporting and projects deliverables - Drive continuous improvement of planning processes at AHE level aligned with AH processes and initiatives. - Manage, motivate and develop a team of up to 3 direct reports - Responsible for the AHE...

  • Senior Production Manager

    hace 4 semanas

    Albacete, Albacete, España Airbus Group A tiempo completo

    Job Title: Senior Production ManagerJob Summary:We are seeking a highly experienced Senior Production Manager to lead our production team at Airbus Helicopters in Spain. The successful candidate will be responsible for overseeing the entire assembly, testing, and flight process, ensuring compliance with industry and quality standards, health & safety...

  • Provider Contracting Director

    hace 2 meses

    Albacete, España Cigna A tiempo completo

    This role sets the strategy and leads the team of professionals focused on contracting with healthcare providers and third-party administrators providing access to care for customers in Europe. The candidate will also be part of the senior leadership team for the International Organizations (IO) line of business within Cigna International Health (IH), which...

  • **Senior Software Engineer**

    hace 3 semanas

    Albacete, Albacete, España Kbr A tiempo completo

    We are seeking a highly skilled Senior Software Engineer to lead our development team. Key responsibilities include designing and implementing software solutions, collaborating with cross-functional teams, and ensuring quality and reliability of our products.Main duties:Design and develop software applications using various programming languages and...

  • Senior Engineering Project Manager

    hace 1 semana

    Albacete, Albacete, España Kbr A tiempo completo

    **Job Overview**Kbr, a leading global technology, engineering, and professional services company, is seeking an experienced Senior Engineering Project Manager to join our team. The successful candidate will be responsible for managing multiple projects simultaneously, ensuring they are delivered on time, within budget, and to the required quality...

  • Nurses For Air Medical Transfers In Dubai

    hace 1 mes

    Albacete, España European Nurse Recruitment A tiempo completo

    .Ref : 2 1We are seeking highly skilled and experienced Pediatric, Neonatal, and Critical Care Nurses for Air Medical Transfers. As part of a specialized medical team, you will be responsible for providing advanced medical care during transportation via air (helicopters and airplanes), ensuring the safety and wellbeing of critically ill pediatric and...

  • Senior Technical Support Specialist

    hace 1 semana

    Albacete, Albacete, España Airbus A tiempo completo

    Job SummaryWe are seeking a skilled and experienced Senior Technical Support Specialist to join our team at Airbus Helicopters España. This is an exciting opportunity to work with our AHE NH9O Product Support team, providing technical support to in-service NH9O Spanish fleets and worldwide NH9O fleets related to Front Fuselage matters.About the RoleThis...

  • Pediatric and Neonatal Air Medical Transfer Nurse

    hace 3 semanas

    Albacete, Albacete, España European Nurse Recruitment A tiempo completo

    At European Nurse Recruitment, we are seeking a highly skilled Pediatric and Neonatal Air Medical Transfer Nurse to join our team. This is an exciting opportunity to work in a fast-paced environment, providing advanced medical care during air transfers.The ideal candidate will have a specialization in Pediatric, Neonatal, or Critical Care Nursing, with at...

  • Nurses For Air Medical Transfers In Dubai

    hace 2 meses

    Albacete, España European Nurse Recruitment A tiempo completo

    Job Description Ref: 2_1 We are seeking highly skilled and experienced Pediatric, Neonatal, and Critical Care Nurses for Air Medical Transfers . As part of a specialized medical team, you will be responsible for providing advanced medical care during transportation via air (helicopters and airplanes), ensuring the safety and wellbeing of critically ill...