Order To Cash Business Process Expert

hace 2 semanas


Barcelona, España Puig A tiempo completo

La oportunidad To improve NewCom process alignment and efficiency of OtC organizations, under continuous improvement methodology to achieve the objectives fixed in terms of Customer Care, Service, Receivables and Cost. To adapt our OtC Processes to the new Business models. Tus retos Planning: To coordinate the implementation of training plans for OtC teams aligned to processes & to improve knowledge, performance and accuracy. To prioritize and coordinate new requirements, and act as a key user for functional designs. To work and lead initiatives and projects within OtC process (new subsidiaries, new brands,…) To analyze opportunities and drive specific projects to improve OtC procedures and KPIs outcome Execute: To deploy harmonized OtC processes, & tools across subsidiaries To assure continuous improvement on existing processes & tools based on detected issues and internal best practices To be a part of the approval of any change in the OtC process needed locally/regionally, finally approved by the BPO. To monitor performance and work load of the OtC teams. Control: To follow a sustainability process to assess skill gaps for OtC To follow up overall OtC KPIs and look for corrective actions: Service Level, Receivables, Collections and Risks, TPP. Nos encantaría conocerte si tienes REQUIREMENTS: University degree. At least 3 years experience in a similar position. English & Spanish fluent. Other European languages will be highly valuable. Good communication skills, teamwork & cooperation and perserverance. ¿Qué te aportaremos nosotros? Una cultura de trabajo emprendedora, creativa y acogedora Oportunidades de aprendizaje y desarrollo Una empresa internacional con muchas oportunidades de crecimiento profesional Un paquete competitivo de compensación y beneficios #J-18808-Ljbffr



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