SAP - Order to Cash Consultant
hace 7 meses
What you´ll get to do
Manage internal client relationship:
• IT Order To Cash will usually be an experienced worker with technical expertise coupled with technical an understanding of business and management principles.
• Keep in touch with internal clients (OTC deparments and FI as well) as to provide support and promote ideas for the improvement of the internal processes.
Project collaboration:
• Lead OTC projects regarding Customer Service processes.
• Ensure OTC integrations between DTC& Retail processes with their own planforms and SAP.
• Manage incidents / changes in Service Now:
• Control of all incidents in the own area, leading initiatives to maintain SLA according to department objectives.
• Participate in Service Desk changes in the own area to control priority aging and quality of them.
We´d love to meet you if you have
Experience:
Minimum of 5 years of expertise defining and delivering new IT tools to manage the following OTC processes with their SAP modules:
Order Management. Credit Management. Order Fulfillment. Order Shipping. Customer Invoicing. Accounts Receivable. Payment Collections. Reporting and Data Management.Education:
Degree in Computer Science, Engineering or similar
Languages:
Competencies:
Specific Knowledge required:
Good Knowledge in SAP MM/SD/LE, from both functional and technical points of view. Considering SAP FI a plus. ABAP it’s a must and SAP PO basic knowledge would be a plus.A few things you´ll love about us
An entrepreneurial, creative and welcoming work cultureA range of learning and development opportunitiesAn international company with plenty of opportunities to growA competitive compensation & benefits package-
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