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.Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust.Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more.In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market — from entrepreneurs and SMBs/growth companies to Enterprises.Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the worldThe teamThe Engineering Product Design (EPD) team has over 600 people worldwide who work on maintaining and developing Contentsquare products. These products are managed across 8 different vertical Product Lines, each led by a trio of Product, Engineering and Design directors, and broken down into multiple teams called Units. A typical Unit consists of 5-15 people, including a Product Manager, a Team Lead, and several developers.As a Program Manager, you'll join the Program & Quality Excellence team. This team regroups approximately 40 people who work across the entire EPD, stepping in wherever needed to ensure large product development projects are on track and quality standards are upheld.The JobProgram Management in Contentsquare is playing a major role in reconciling strategy and execution. You will have the opportunity to contribute to EPD's success by promoting self-organization, optimizing processes, and coordinating cross-team transversal projects with high business impact.In the day-to-day, the role of Program Managers depends greatly on the scope you work on. However, there are some common themes where PgM input is highly expected:Team Collaboration : Day to day, you're expected to facilitate communication and decision-making between all stakeholders of a given project from its inception until its delivery. Your role is to make sure everyone is on the same page at any given time.Work Planning : Due to our Engineering projects involving multiple teams with varying timelines, accurate planning of responsibilities and deadlines is crucial. As a Program Manager, you will ensure meticulous project planning to optimize feasibility and predictability.Progress Monitoring : As an impartial time-keeper for a project, you are expected to regularly update leadership and senior stakeholders on progress toward objectives.Risk Management : Projects often face risks of missing delivery deadlines
