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Ax-233 | Director Of Lqa
hace 2 meses
.**Title**: Director of Localization, QA**Location**:Anywhere in Spain**Contract**: Remote in SPain | PermanentPTW International is looking for an experienced Localization, QA leader. In this role you will lead a large global team, reporting into our Chief Operating Officer, driving the success of our Localization QA teams. This role is a key strategic partner position within PTW,responsible for driving the continued success of the team.**What you'll be doing**- **Process management**- Analyse and determine resource requirements to support current LQA needs- Forecast and communicate future LQA needs from a strategic perspective- Own the implementation and management of global LQA operations to support organizational objectives- Manage daily client deliverables and the revenue achievable- Evaluate milestones and ensure that testing is carried out at the scheduled time and duration for each title- Evaluate, nurture and grow the skills and usage of our LQA team- Prepare and review proposals based on RFPs and RFIs from new clients- Ensured the processes and documentation followed business and third-party audit compliance- Develop, set, evaluate and evolve the standards for success across the test organizations- **Client satisfaction**- Assessing client requirements for all the new business- Assessing and charting requirements for existing clients- Ensuring the client requirements are delivered with high level of satisfaction- Develop professional relationships with targeted clients and maintain strategic relationships with existing clients- **Project management**- Understanding of the client business and SLA of the project- Ensure the information on client business, product knowledge, scripts, etc.Are received from the client- Ensure monthly billing details of each project is sent to the Accounts Department- Single point of contact for client- Manage client deliverables and revenue streams- **Revenue**- Be aware of revenue-wise projections and targets- Meeting revenue and margin targets for department- Work with sales for new business proposals- Manage profitability of each account- **People management**- Ensure adequate staffing, training, and technical support on all the projects- Develop the LQA management teams to enable them to excel- Foster an environment of creativity and innovation within the realms of test and facilitate the technical and non-technical skills development of the testing team- **Compliance, process Reengineering and others**- Ensure 100% compliance on all audit and informational security requirements
