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Specialist, Anti-Fraud Operations
hace 3 meses
.We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we're here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks*, precious metals and commodities* they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 4 million customers, making us one of Europe's safest and most secure platforms that powers modern investing.Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, "roll-up-your-sleeves-and-make-it-happen" kind of people. It's these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you're someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let's goYour missionAs an Anti-fraud Operations Specialist at Bitpanda, your mission is to monitor and investigate online transactions for fraud, scam, and money laundering patterns in order to mitigate suspicious behavior. You are proactive in your approach to spotting unusual activities and drive for creative resolution and prevention techniques.What you'll doInvestigate banking, credit card, and crypto transactions in order to detect and analyze suspicious behavior.Take ownership of Fraud/Scam investigations for online transactions that require further checks.Provide input and feedback toward system and process improvements.Grant operational internal & external support while meeting established SLAs.Create ad hoc reports describing the latest fraud groups/scenarios using various tools and systems.Who you arePassionate about fraud prevention, proactive intervention methods, and hungry to make an impact.Relevant experience in fraud prevention in a cryptocurrency/Fintech company.Thrive in an ever-changing environment where you enjoy working on various projects with multiple stakeholders, and are adaptable to different work volumes.Flexible to work various shift patterns (e.G. 7am to 3pm and 3pm till midnight) as well weekend shifts.Proficiency in Chainalysis; knowledge of SQL would be a plus.What's in it for youHybrid-working model with a 50/50 split between in-office and home, plus 60 Work From Anywhere days annuallyCompetitive benefits programs and policies shaped by our flexibility-first philosophyExclusive premiums when trading on BitpandaCompany-wide and team events — both in-person and virtuallyBitpanda swag to keep you living the brandAnd, above all, the opportunity to learn and grow as part of Bitpanda's incredible journey towards being Europe's future #1 investment platform
