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Ishift Service Lead
hace 4 semanas
.iShift Service LeadJOB SUMMARYThe Service Lead is responsible for management and overseeing the AMS partner across all iSHIFT roll outs. He or she will be the primary resource responsible for a combination of the AMS partner contract, performance relationship and risk management.He or she must understand contractual, commercial and operational working relationships with AMS partner to ensure effective delivery of committed goods and services.This role is a leadership position, reporting directly to the iShift Product Manager. The Service Leader is accountable to support the iShift Product Manager in his duty to achieve best-in-class internal service levels for giving the proper support to the different iSHIFT ERP Core Model user country communities.MAIN DUTIES AND RESPONSIBILITIESSanofi is engaging into a review program for harmonization of its current processes : Finance and Controlling, SBS, Trade, Customer Service, Supply Chain.The SHIFT project is the IT implementation of these Business Core Models into a Global ERP considering also the corresponding interfaces with the Back-Office and satellite tools
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Ishift Service Lead
hace 3 semanas
Barcelona, España Sdi Digital Group A tiempo completoiShift Service Lead JOB SUMMARY The Service Lead is responsible for management and overseeing the AMS partner across all iSHIFT roll outs. He or she will be the primary resource responsible for a combination of the AMS partner contract, performance relationship and risk management. He or she must understand contractual, commercial and operational working...
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Customer Service Lead
hace 2 meses
Barcelona, España Timup A tiempo completoOur customer is a leading retail company dedicated to providing exceptional products and services to our customers. We are currently seeking a dynamic and experienced Customer Service Lead to join our team in Barcelona. Today, Customer Service has around 3500 employees globally and has established 16 Customer Service Centres around the world. You will work...
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Team Lead Service Desk
hace 1 mes
Barcelona, España Page Personnel España A tiempo completoYou will be responsible for the management and improvement of the Service Desk team. - Collaborate with Management and take strong ownership on tasks & projects. - Identify gaps and propose continuous improvement. - Automatise and optimise manual tasks. - Managechases & escalations and keep the Management & key stakeholders informed. - Ability to handle...
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Team Lead Customer Service Es
hace 2 meses
Barcelona, España Salesupply SLU A tiempo completoIn Salesupply we support brands and online retailers with their Customer Service online. We are currently looking for a Team Lead for our Customer Service team in our Spanish office. **Your responsibilities will be**: - You will support the Customer Service agents making sure they have enough knowledge on the projects and making sure the quality and SLA...
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IT Service Desk Lead
hace 2 meses
Barcelona, España Adevinta A tiempo completoWe are excited to announce a new opportunity for an IT Service Desk Lead to join our dedicated team. You will ensure smooth IT service delivery to Adevinta internal end-users.You will manage together with 2 more leads the Service Desk function across multiple Adevinta locations, reporting to the Senior Manager Site Operations inside our Enabling Platforms...
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IT Service Desk Lead
hace 2 semanas
Barcelona, España Adevinta 2021 A tiempo completoWe are excited to announce a new opportunity for an IT Service Desk Lead to join our dedicated team. You will ensure smooth IT service delivery to Adevinta internal end-users.You will manage together with 2 more leads the Service Desk function across multiple Adevinta locations, reporting to the Senior Manager Site Operations inside our Enabling Platforms...
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IT Service Desk Lead
hace 2 semanas
Barcelona, España Adevinta A tiempo completoWe are excited to announce a new opportunity for an IT Service Desk Lead to join our dedicated team. You will ensure smooth IT service delivery to Adevinta internal end-users.You will manage together with 2 more leads the Service Desk function across multiple Adevinta locations, reporting to the Senior Manager Site Operations inside our Enabling Platforms...
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IT Service Desk Lead
hace 2 semanas
Barcelona, Barcelona, España Adevinta A tiempo completoWe are excited to announce a new opportunity for an IT Service Desk Lead to join our dedicated team. You will ensure smooth IT service delivery to Adevinta internal end-users.You will manage together with 2 more leads the Service Desk function across multiple Adevinta locations, reporting to the Senior Manager Site Operations inside our Enabling Platforms...
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IT Service Desk Lead
hace 2 meses
Barcelona, Barcelona, España Adevinta A tiempo completoWe are excited to announce a new opportunity for an IT Service Desk Lead to join our dedicated team. You will ensure smooth IT service delivery to Adevinta internal end-users.You will manage together with 2 more leads the Service Desk function across multiple Adevinta locations, reporting to the Senior Manager Site Operations inside our Enabling Platforms...
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Lead Analyst Service Improvement
hace 1 semana
Barcelona, España SITA Switzerland Sarl A tiempo completoOverview: **_WELCOME TO SITA AIRCRAFT_**: SITA’s Aircraft business unit makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through: - Communication - connecting aircraft and people around the world. - Data &...
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Customer Service Team Lead
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoIf you can anticipate a fulfilling experience marked by chances to lead, mentor others, and spearhead impactful project management initiatives, this job offer is for you. Your responsibilities and impact as a Customer Service Team Lead will be:Leading and motivating a team of customer service representatives to achieve performance targets and deliver...
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Customer Service Team Lead
hace 4 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoIf you can anticipate a fulfilling experience marked by chances to lead, mentor others, and spearhead impactful project management initiatives, this job offer is for you. Your responsibilities and impact as a Customer Service Team Lead will be:Leading and motivating a team of customer service representatives to achieve performance targets and deliver...
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Customer Service Team Lead
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoIf you can anticipate a fulfilling experience marked by chances to lead, mentor others, and spearhead impactful project management initiatives, this job offer is for you. Your responsibilities and impact as a Customer Service Team Lead will be:Leading and motivating a team of customer service representatives to achieve performance targets and deliver...
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Customer Service Team Lead
hace 4 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoIf you can anticipate a fulfilling experience marked by chances to lead, mentor others, and spearhead impactful project management initiatives, this job offer is for you. Your responsibilities and impact as a Customer Service Team Lead will be:Leading and motivating a team of customer service representatives to achieve performance targets and deliver...
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Customer Service Team Lead for a Luxury Automotive
hace 2 meses
Barcelona, España Blu Selection A tiempo completoReady to use your experience of being a Team Lead in Customer Service for our client that is insourcing their Customer Service Hub in Barcelona? In this position, you will be responsible for leading a team of Customer Service agents. As the Service Hub is being created, it is a position that requires a high level of flexibility and pro-activity. Your...
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Barcelona, España Blu Selection A tiempo completoReady to use your experience of being a Team Lead in Customer Service for our client that is insourcing their Customer Service Hub in Barcelona? In this position, you will be responsible for leading a team of Customer Service agents. As the Service Hub is being created, it is a position that requires a high level of flexibility and pro-activity. Your...
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IT Service Desk Lead
hace 3 días
Barcelona, España Adevinta A tiempo completoWe’re Adevinta, a global leader in digital marketplaces. Our household name brands, including Marktplaats in the Netherlands, mobile.de in Germany and leboncoin in France, reach hundreds of millions of people every month. We’re all about matchmaking, and our sites help people find whatever they’re looking for in their local communities - whether...
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System & Application Robotics Service Lead
hace 2 días
Barcelona, España ABB A tiempo completo**System & Application Robotics Service Lead**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....
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Customer Service Team Lead
hace 3 semanas
Barcelona, España Blu Selection A tiempo completoIf you can anticipate a fulfilling experience marked by chances to lead, mentor others, and spearhead impactful project management initiatives, this job offer is for you. **Your responsibilities and impact as a **Customer Service Team Lead** will be**: - Leading and motivating a team of customer service representatives to achieve performance targets and...
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Customer Service Team Lead
hace 3 semanas
Barcelona, España Blu Selection A tiempo completoIf you can anticipate a fulfilling experience marked by chances to lead, mentor others, and spearhead impactful project management initiatives, this job offer is for you. **Your responsibilities and impact as a **Customer Service Team Lead** will be**: - Leading and motivating a team of customer service representatives to achieve performance targets and...