Buen Salario Business Support Specialist
hace 2 semanas
.Position type and expected hours of work: full time, flexible timetable depending on the market and client needs.On a daily basis: Monday-Thursday 09.00-18.00 (one-hour lunch break), Fridays 09.00-14.00. Occasionally overtime will be required due to events, important calls or meetings.EU Customer based: 9:00 - 18:00US Customer based: 12:00 - 21:00Working with rotating shifts, we occasionally ask for you to work until 10pm when needed - including Fridays.Role Overview:The Business Support Specialist will provide an accurate and outstanding customer experience to Rentals United clients and partners online or via telephone.How will you do that?Customer Support (70%):Acknowledge, investigate and provide solutions on tier 1 technical issues, invoicing issues, business requests.Troubleshoot. Being able to systematically break down an issue to identify the root cause.Analyze, identify and categorize technical issues.Understand how information travels between partners of Rentals United depending on the connection/integration.Make sure the customers understand how to use the Rentals United features, tools, functionalities.Be able to provide the customers with advice on how to prevent issues (not only solve them).Track and check tickets from clients and partners, escalating when necessary.Management of critical cases and escalate them if it is required.Work closely with other areas and departments (sales, KAMs, Onboarding) and with our IT Support development office in Warsaw.Automations and Emails:Reporting on all Automation Email PerformanceCalendarizing all communications, either following the current process or changing it, making sure this is as efficient as possible.Constant optimization of this communication. You have the responsibility to meet performance benchmarks for all types of emails.Relationship management & Retention (15%):Develop and maintain collaborative relationships with key clientsEstablish and maintain active and constructive relationships with other teams in the organization to achieve better resultsTake feedback from customers and share it with support teamsManage a portfolio of small client accounts (10-19 properties) or (MMR classification)Investigation & innovation (10%):- Proactive and resourceful by using the documentation and tools provided.- Develop and improve our current service, bringing your own ideas.Data management (5%):- Work with different CRM systems (Zendesk & Hubspot) and organize the daily records in order to keep the track of the full management cycle.KPI's for your role:First Time Reply, Full Resolution Time, MRR Retention, CSAT, NPS
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Programmatic Specialist Buen Salario
hace 3 meses
Barcelona, España Shopfully S.P.A. A tiempo completo.ShopFully is the tech company leader in Drive To Store that connects millions of shoppers with the stores around them. We help people save time and money and make smarter shopping decisions and we support retailers and brands engaging with consumers throughout the customer journey, from online research to in-store shopping.With our proprietary websites and...
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Buen Salario Customer Support Specialist
hace 2 días
Barcelona, España Webfleet Solutions B.V. A tiempo completo.We are looking for a full time Customer Support Specialist with passion for technology. With this position you will work in a dynamic team at our office in Barcelona.You will identify, troubleshoot, and help resolve customers' issues efficiently and accurately, collaborating with peers and other customer facing departments.Being a Customer Support...
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Business Support Specialist
hace 2 semanas
Barcelona, España Rentals United Ab A tiempo completo.Position type and expected hours of work: full time, flexible timetable depending on the market and client needs.On a daily basis: Monday-Thursday 09.00-18.00 (one-hour lunch break), Fridays 09.00-14.00. Occasionally overtime will be required due to events, important calls or meetings.EU Customer based: 9:00 - 18:00US Customer based: 12:00 - 21:00Working...
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Junior Crm Specialist
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Barcelona, España Vlex A tiempo completoDescripción del Puesto: Junior CRM SpecialistDepartamento: MarketingUbicación: Barcelona, EspañaResumen del Puesto:Buscamos un/a Junior CRM Specialist altamente motivado y con experiencia en HubSpot para implementar, gestionar y optimizar nuestro sistema CRM. Este rol es fundamental para mejorar las operaciones de marketing, ventas y servicio al cliente,...
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Business Travel Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Softbank Investment Advisers A tiempo completo**About Us**TravelPerk is a leading SaaS business travel platform that offers a comprehensive solution for companies to manage their business travels. Our platform provides travellers with the freedom they want while giving companies the control they need, resulting in time and cost savings.**Job Description**We are seeking an experienced Business Travel...
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Business Support Specialist
hace 2 semanas
Barcelona, España Rentals United Ab A tiempo completo.Position type and expected hours of work: full time, flexible timetable depending on the market and client needs.On a daily basis: Monday-Thursday 09.00-18.00 (one-hour lunch break), Fridays 09.00-14.00. Occasionally overtime will be required due to events, important calls or meetings.EU Customer based: 9:00 - 18:00US Customer based: 12:00 - 21:00Working...
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Barcelona, España Unilever Brazil A tiempo completo.LA OPORTUNIDAD:Estamos buscando a un Impulse Specialist para formar parte del equipo de ventas del canal fuera del hogar.El principal objetivode esta posición es maximizar la cuota de mercado de nuestras marcas en la zona asignada y estudiar y elaborar diferentes estrategias de mercado para el crecimiento de los productos de Unilever con una visión global...
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Business Support Specialist
hace 2 semanas
Barcelona, España Rentals United Ab A tiempo completoPosition type and expected hours of work: full time, flexible timetable depending on the market and client needs.On a daily basis: Monday-Thursday 09.00-18.00 (one-hour lunch break), Fridays 09.00-14.00.Occasionally overtime will be required due to events, important calls or meetings.EU Customer based: 9:00 - 18:00 US Customer based: 12:00 - 21:00 Working...
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Business Support Specialist
hace 2 semanas
Barcelona, España Rentals United Ab A tiempo completoPosition type and expected hours of work: full time, flexible timetable depending on the market and client needs.On a daily basis: Monday-Thursday 09.00-18.00 (one-hour lunch break), Fridays 09.00-14.00. Occasionally overtime will be required due to events, important calls or meetings.EU Customer based: 9:00 - 18:00US Customer based: 12:00 - 21:00Working...
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Talent Acquisition Specialist
hace 2 meses
Barcelona, España Talent Acquisition Specialist A tiempo completoTalent Acquisition Specialist – Madrid, Madrid Eurovision Services is looking for a Talent Acquisition Specialist based in Madrid, Spain.ABOUT THE HUMAN RESOURCES DEPARTMENT The mission of the People Culture and Communication department is to create an environment that motivates a diverse workforce through a continuous program of learning and talent...
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? (Buen Salario) Business Developer
hace 2 meses
Barcelona, España Estudio Nacar A tiempo completo.Born and based in Barcelona, Nacar is an award-winning Strategic Design Agency, impassioned by our agile and international team composed of over 90 creative professionals (design strategists, researchers, product and UX / UI designers, engineers, and overall creatives).We work with all-size clients from across multiple industries, collaborating in...
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Business Support Specialist
hace 1 semana
Barcelona, España Rentals United AB A tiempo completoPosition type and expected hours of work: full time, flexible timetable depending on the market and client needs.On a daily basis: Monday-Thursday 09.00-18.00 (one-hour lunch break), Fridays 09.00-14.00. Occasionally overtime will be required due to events, important calls or meetings.EU Customer based: 9:00 - 18:00US Customer based: 12:00 - 21:00Working...
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Business Support Specialist
hace 2 semanas
Barcelona, España Rentals United AB A tiempo completoPosition type and expected hours of work: full time, flexible timetable depending on the market and client needs.On a daily basis: Monday-Thursday 09.00-18.00 (one-hour lunch break), Fridays 09.00-14.00. Occasionally overtime will be required due to events, important calls or meetings.EU Customer based: 9:00 - 18:00US Customer based: 12:00 - 21:00Working...
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Business Support Specialist
hace 7 días
Barcelona, España Rentals United AB A tiempo completoPosition type and expected hours of work: full time, flexible timetable depending on the market and client needs.On a daily basis: Monday-Thursday 09.00-18.00 (one-hour lunch break), Fridays 09.00-14.00. Occasionally overtime will be required due to events, important calls or meetings.EU Customer based: 9:00 - 18:00US Customer based: 12:00 - 21:00Working...
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Buen Salario Industry Specialist Consultant
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Barcelona, España Aizon Ai A tiempo completo.Who we areAizon is a software-as-a-service provider that transforms manufacturing operations in life science industries using advanced analytics and artificial intelligence.Following our recent Series C round of growth funding, we are looking for ambitious new team members who are motivated to directly impact our future growth and success as we launch what...
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International Recruiter Buen Salario
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Barcelona, España Ntt Data Business Solutions A tiempo completo.¿Tienes 7 años o más de experiencia como consultor senior SAP S/4HANA Group Reporting y/o SAP IBP (Integrated Business Planning for Supply Chain) y/o SAP PPDS?¿Te consideras un experto en las diferentes fases del ciclo de vida de la consultoría?Buscamos perfiles intensamente involucrados en definir problemas, desarrollar, configurar, implementar,...
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Customer Support Specialist
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Barcelona, Barcelona, España Head Hunt International A tiempo completoCustomer Support SpecialistOur client, a leading technology company, is seeking an experienced Customer Support Specialist to join their team in Athens, Greece. As a Customer Support Specialist, you will be responsible for providing top-notch support to customers, identifying their needs, and delivering solutions to resolve their issues.Key...
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? Buen Salario Ap/Ar Specialist
hace 4 semanas
Barcelona, España Airdna A tiempo completo.AirDNA began with a big dream in a balmy California garage in 2015. Since then, the technology startup has grown into the leading provider of data and business intelligence for the billion-dollar travel and vacation rental industry—with offices in Denver and Barcelona.Our self-serve AirDNA platform eliminates guesswork and equips Airbnb hosts with smart...
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Business Intelligence Specialist
hace 3 semanas
Barcelona, Barcelona, España Ecolab A tiempo completoAt Ecolab, we are seeking a Business Intelligence Specialist to support our European sales teams. This role will provide valuable insights and drive business growth through data analysis and strategic recommendations.We offer a competitive salary of $80,000 - $110,000 per year, depending on experience, plus benefits and opportunities for career...
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Audit Support Specialist
hace 3 semanas
Barcelona, Barcelona, España ENGINEERINGUK A tiempo completoJob Overview:We are seeking an Audit Support Specialist to join our GTS-Audit team. In this role, you will be responsible for supporting Indirect Tax Audits globally, driving audit data support requests, and providing data solutions to our business customers.The ideal candidate will have a strong background in data analysis and business analytics, with...