Buen Salario Customer Support Specialist
hace 3 días
.We are looking for a full time Customer Support Specialist with passion for technology. With this position you will work in a dynamic team at our office in Barcelona.You will identify, troubleshoot, and help resolve customers' issues efficiently and accurately, collaborating with peers and other customer facing departments.Being a Customer Support Representative at Bridgestone Mobility Solutions means you are technically minded, a problem solver and keeping the customer at heart of everything you do.You will join a team of 8 colleagues dedicated to France region, based in Barcelona and you will report to the Regional Team Leader.Here's a little taste of your challenge:Provide product information and effective technical and administration support through multiple channels (phone and email); Provide customers with a personalized experience, effectively solving their issues and inquiries, whilst keeping customer satisfaction at the core of every decision and behavior; Proactively manage customer expectations; Constantly update our CRM system (SalesForce) with all relevant information collected during customer service activities; Liaise with peers as well as cross-departmentally to provide complete and thoroughly researched answers for the customers.Who are you?There is no set route to become a Customer Support Specialist, but to be successful in this role this is the kind of profile we have in mind:You already have a successful experience in a similar role; French speaker,as well as fluent in English; Good interpersonal and customer service skills; Eager to learn new products and technologies and utilize your knowledge in a practical way; Ability to be both proactive and reactive, and remain detail-oriented even under pressure; Ability to follow standard processes and practices within set service levels; You are a team player; Previous experience with CRM systems (such as SalesForce) is an advantage.What can you expect from us?The chance to work in a fast moving, innovative and international team, dealing with different countries and cultures; A company culture that likes to work hard and play hard. We like to have fun. There is no sense coming to a job every day if you don't like the people you work with; Decisive actions. We don't like to wait. It's in our DNA to move forward. So, it only makes sense that we don't jam the company with lots of layers. We make things happen. Quickly.Let's not forget the good stuffWorking from home up to 3 days a week; 500 euros grossto set up your home office; Home office allowance; Change to work abroad for 40 working days per year; Birthday off and volunteering time off; Additional health and dental insurance; 100% employer funded pension scheme; Lunch or childcare vouchers; Unlimited Access to LinkedIn Learning; Access to Gofluent platform to learn new languages; Employee Assistance Program
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Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España Head Hunt International A tiempo completoCustomer Support SpecialistOur client, a leading technology company, is seeking an experienced Customer Support Specialist to join their team in Athens, Greece. As a Customer Support Specialist, you will be responsible for providing top-notch support to customers, identifying their needs, and delivering solutions to resolve their issues.Key...
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Buen Salario Business Support Specialist
hace 2 semanas
Barcelona, España Rentals United Ab A tiempo completo.Position type and expected hours of work: full time, flexible timetable depending on the market and client needs.On a daily basis: Monday-Thursday 09.00-18.00 (one-hour lunch break), Fridays 09.00-14.00. Occasionally overtime will be required due to events, important calls or meetings.EU Customer based: 9:00 - 18:00US Customer based: 12:00 - 21:00Working...
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Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España Talent Search People - Native Speakers A tiempo completoCustomer Support RoleWe are looking for a skilled Customer Support Specialist to join our team at Talent Search People - Native Speakers.Responsibilities:Provide first-line support to customers via various communication channels.Identify and resolve customer issues in a timely and efficient manner.Answer customer questions about insurance options, refunds,...
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German Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Headhunt International A tiempo completoJob Title: German Customer Support SpecialistLocation: Remote/ HybridWe are seeking an experienced German Customer Support Specialist to join our team. As a customer-facing representative, you will be the primary point of contact for our German-speaking customers, providing assistance with their queries and concerns.Key Responsibilities:Respond to customer...
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Customer Support Specialist
hace 6 horas
Barcelona, España Cataloxy A tiempo completoPublicada: 05.12.2024.Actual hasta: 19.12.2024 Estamos buscando a un nuevo miembro para el equipo de Customer Care, ¿estás preparado/a para el reto?Si la respuesta es sí, sigue leyendo cuáles serán tus principales responsabilidades: Proporcionar una experiencia única a nuestros usuarios brindándoles un servicio de atención excelente vía email,...
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Customer Support Operations Specialist
hace 2 semanas
Barcelona, Barcelona, España CPM International A tiempo completoWe are seeking a skilled Customer Support Operations Specialist to join our team at CPM International. Based in Barcelona, Spain, this role offers a unique opportunity to work with a global company that provides multilingual support solutions for clients worldwide.About the RoleThis is a full-time position with a starting salary of €25,000 gross per year...
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Programmatic Specialist Buen Salario
hace 3 meses
Barcelona, España Shopfully S.P.A. A tiempo completo.ShopFully is the tech company leader in Drive To Store that connects millions of shoppers with the stores around them. We help people save time and money and make smarter shopping decisions and we support retailers and brands engaging with consumers throughout the customer journey, from online research to in-store shopping.With our proprietary websites and...
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Customer Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Bosch Group A tiempo completoAt Bosch Service Solutions, we're on the lookout for talented individuals to join our team as Customer Support Specialists. As a key member of our group, you'll play a vital role in providing exceptional service to our clients, utilizing your exceptional communication skills and product knowledge to deliver top-notch support.Key Responsibilities:1. Respond...
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Customer Support Specialist
hace 6 horas
Barcelona, España Cataloxy A tiempo completoPublicada: 05.12.2024. Actual hasta: 19.12.2024 Estamos buscando a un nuevo miembro para el equipo de Customer Care, ¿estás preparado/a para el reto? Si la respuesta es sí, sigue leyendo cuáles serán tus principales responsabilidades:Proporcionar una experiencia única a nuestros usuarios brindándoles un servicio de atención excelente vía email,...
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Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España Cpm A tiempo completoWe're looking for a skilled Customer Support Specialist to join our team at Cpm.We're dedicated to transforming transportation on a global scale by leveraging cutting-edge innovations. Our mission is to create a more sustainable and efficient future for transportation worldwide.Key Responsibilities:• Ensure the smooth daily operation of our services by...
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Customer Support Specialist
hace 2 meses
Barcelona, Barcelona, España CPM INTERNATIONAL TELEBUSINESS S.L. A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at CPM International Telebusiness S.L. in Barcelona, Spain. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesHandle customer inquiries...
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Senior Customer Support Specialist
hace 2 meses
Barcelona, España Ravenpack A tiempo completoSenior Customer Support Specialist, Madrid About us: Raven Pack is a leading Alternative Data analytics provider for financial services.Financial professionals rely on Raven Pack for its speed and accuracy in analyzing large amounts of unstructured content.Raven Pack's products allow clients to enhance returns, reduce risk, and increase efficiency by...
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Customer Support Specialist
hace 6 horas
Barcelona, España Cataloxy A tiempo completoPublicada: 05.12.2024. Actual hasta: 19.12.2024Estamos buscando a un nuevo miembro para el equipo de Customer Care, ¿estás preparado/a para el reto? Si la respuesta es sí, sigue leyendo cuáles serán tus principales responsabilidades:Proporcionar una experiencia única a nuestros usuarios brindándoles un servicio de atención excelente vía email,...
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Customer Support Specialist DACH
hace 4 semanas
Barcelona, Barcelona, España Engineeringuk A tiempo completoCustomer Support Specialist DACHAs a Customer Support Specialist DACH, you will be the first point of contact for Criteo, providing excellent customer support to all incoming client requests using email or live chat. You will work in a multinational Customer Care Team responsible for all DACH clients, where collaboration, communication, and teamwork are key...
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Customer Support Specialist
hace 17 horas
Barcelona, España Cataloxy A tiempo completoPublicada: 05.12.2024. Actual hasta: 19.12.2024 Estamos buscando a un nuevo miembro para el equipo de Customer Care, ¿estás preparado/a para el reto? Si la respuesta es sí, sigue leyendo cuáles serán tus principales responsabilidades: Proporcionar una experiencia única a nuestros usuarios brindándoles un servicio de atención excelente vía email,...
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Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España Cpm International Telebusiness S.L. A tiempo completoAbout the RoleAt Cpm International Telebusiness S.L., we're looking for a skilled Customer Support Specialist to join our team. As a key member of our operation, you will play a vital role in ensuring the smooth daily operation of our services by handling customer contacts over the phone and via email. Your primary responsibility will be to provide...
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Customer Support Operations Specialist
hace 3 semanas
Barcelona, Barcelona, España Kantox Limited A tiempo completoWe are looking for a skilled Customer Support Operations Specialist to join our dynamic team at Kantox Limited. Located in Barcelona, this role offers a competitive salary of 48,000 euros per annum.About the Role: As a Customer Support Operations Specialist, you will play a vital part in ensuring the smooth operation of our client transaction services team....
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Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España Bsport A tiempo completoAbout the Role: We are looking for a highly skilled and motivated Customer Support Specialist to join our team at bsport. As a key member of our customer success team, you will be responsible for providing exceptional support to our customers via various channels, including email, chat, and phone.Key Responsibilities: Respond promptly and professionally to...
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Technical Customer Support Specialist
hace 1 mes
Barcelona, Barcelona, España Blu Selection A tiempo completoAre you passionate about delivering exceptional customer service and resolving technical issues with ease?We're seeking a skilled Technical Customer Service Specialist to join our team in Barcelona, where you'll play a vital role in providing top-notch support to our clients.Key ResponsibilitiesProvide timely and effective technical assistance to customers...
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Customer Support Specialist
hace 2 semanas
Barcelona, Barcelona, España Blu Selection A tiempo completoA career opportunity has arisen in sunny Barcelona for an ambitious and skilled Customer Support Specialist to join our team at Blu Selection. As a customer-centric company, we are dedicated to providing exceptional service and support to our clients, and we need someone who shares our passion for delivering top-notch results.About the RoleWe are seeking an...
