Customer Care Specialist, German Speaker
hace 2 meses
.You will need to login before you can apply for a job.Customer Care Specialist, German Speaker As you are the first point of contact for Criteo, your goal is to provide an excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration, communication and teamwork is key to solve our clients requests.You provide support to the clients if the requests are related to campaign setup, budgets, creatives, technical issues, billing and payments. You escalate the performance related questions internally, to the Account Strategy team.You have interest in learning and solving technical issues to help clients running a desired advertising campaign.You have good organizational skills to know where the right information is or how to find it. You enable Criteo clients to navigate through and use our Advertising Platform by sharing the right instructions.You provide an excellent operational service to our clients by applying SLAs and demonstrate prioritization skills.You understand the importance of tracking customer support efficiency metrics (reply time, resolution time, CSAT) ensuring you follow this in your day to dayWhat You'll Do: As you are the first point of contact for Criteo, your goal is to provide an excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration, communication and teamwork is key to solve our clients requests.You provide support to the clients if the requests are related to campaign setup, budgets, creatives, technical issues, billing and payments. You escalate the performance related questions internally, to the Account Strategy team.You have interest in learning and solving technical issues to help clients running a desired advertising campaign.You have good organizational skills to know where the right information is or how to find it. You enable Criteo clients to navigate through and use our Advertising Platform by sharing the right instructions.You provide an excellent operational service to our clients by applying SLAs and demonstrate prioritization skills.You understand the importance of tracking customer support efficiency metrics (reply time, resolution time, CSAT) ensuring you follow this in your day to dayWho You Are: Fluency in German and English is a mustClient centricity - ability to understand customers' need and provide the best solution.Strong attention to detailsAbility to multi-task, prioritize, and manage time effectivelyCapacity to explain things simply and demonstrate value to clientsAt ease to work on different platforms and tools (Excel/Salesforce/internal platforms)You have analytical skills to understand campaign KPIs
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B2C Customer Care Specialist
hace 2 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker) Publicada: 16.11.2024. Actual hasta: 30.11.2024Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...
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B2C Customer Care Specialist
hace 2 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker) Publicada: 16.11.2024. Actual hasta: 30.11.2024 Empresa: ALPADIA Language Schools SA Ubicación: Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting...
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B2C Customer Care Specialist
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker)Publicada: 16.11.2024. Actual hasta: 30.11.2024 Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...
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B2C Customer Care Specialist
hace 1 semana
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker)Publicada: 16.11.2024. Actual hasta: 30.11.2024Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...
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B2C Customer Care Specialist
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker) Publicada: 16.11.2024. Actual hasta: 30.11.2024 Empresa: ALPADIA Language Schools SA Ubicación: Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona,...
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B2C Customer Care Specialist
hace 4 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (German speaker)Publicada: 16.11.2024. Actual hasta: 30.11.2024Empresa: ALPADIA Language Schools SAUbicación: BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain.Reporting to...
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Customer Care Specialist
hace 2 meses
Barcelona, España Blu Selection A tiempo completoCustomer Care Specialist (German Speaker) Do you want to be a part of the most well-known Corporates like Spotify, Microsoft etc. and take care of their customers' needs while doing an abroad experience? If you ever dreamed of living in a beautiful, dynamic city with more than 300 days of sun per year, this is your sign to come to Lisbon. Once you arrive you...
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Customer Care Specialist, German Speaker
hace 2 meses
Barcelona, España Home Instead Woodland Hills A tiempo completo.You will need to login before you can apply for a job.Customer Care Specialist, German SpeakerAs you are the first point of contact for Criteo, your goal is to provide an excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration,...
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Customer Care Specialist, German Speaker
hace 2 meses
Barcelona, España Engineeringuk A tiempo completo.Customer Care Specialist, German Speaker As you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration, communication, and teamwork is key to solving our clients'...
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B2C Customer Care Specialist
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenirDescripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting...
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B2C Customer Care Specialist
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain....
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B2C Customer Care Specialist
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker)Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting to...
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B2C Customer Care Specialist
hace 1 semana
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker)Publicada: 11.11.2024. Actual hasta: 25.11.2024B2C Customer Care Specialist (Spanish speaker), BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting to...
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B2C Customer Care Specialist
hace 3 semanas
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker) Publicada: 11.11.2024. Actual hasta: 25.11.2024 B2C Customer Care Specialist (Spanish speaker), Barcelona Salario: a convenir Descripción de la oferta We currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain....
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B2C Customer Care Specialist
hace 6 días
Barcelona, España Cataloxy A tiempo completoOfertas de empleo B2C Customer Care Specialist (Spanish speaker)Publicada: 11.11.2024. Actual hasta: 25.11.2024B2C Customer Care Specialist (Spanish speaker), BarcelonaSalario: a convenirDescripción de la ofertaWe currently have an exciting opportunity for a Customer Care Specialist to join our B2C Customer Care Team based in Barcelona, Spain. Reporting to...
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Customer Care Specialist
hace 2 meses
Barcelona, España Blu Selection A tiempo completoDo you want to be a part of the most well-known Corporates like Spotify, Microsoft etc.and take care of their customers' needs while doing an abroad experience?If you ever dreamed of living in a beautiful, dynamic city with more than 300 days of sun per year, this is your sign to come to Lisbon.Once you arrive you will feel the good vibes that this place...
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Customer Care Specialist Dach
hace 1 mes
Barcelona, España Engineeringuk A tiempo completo.Customer Care Specialist DACH - German Speaker As you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all DACH clients where collaboration, communication, and teamwork is key to solving our...
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Customer Care Specialist Dach
hace 1 mes
Barcelona, España Engineeringuk A tiempo completo.Customer Care Specialist DACH - German Speaker As you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat. You work in a multinational Customer Care Team responsible for all DACH clients where collaboration, communication, and teamwork is key to solving our...
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Customer Care Specialist Dach
hace 1 mes
Barcelona, España Engineeringuk A tiempo completo.Customer Care Specialist DACH - German SpeakerAs you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all DACH clients where collaboration, communication, and teamwork is key to solving our...
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Customer Care Specialist, German Speaker
hace 2 meses
Barcelona, España Engineeringuk A tiempo completoCustomer Care Specialist, German SpeakerAs you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration, communication, and teamwork is key to solving our clients'...
