Customer Care Specialist, German Speaker

hace 19 horas


Barcelona, España Home Instead Woodland Hills A tiempo completo

.You will need to login before you can apply for a job.Customer Care Specialist, German Speaker As you are the first point of contact for Criteo, your goal is to provide an excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration, communication and teamwork is key to solve our clients requests.You provide support to the clients if the requests are related to campaign setup, budgets, creatives, technical issues, billing and payments. You escalate the performance related questions internally, to the Account Strategy team.You have interest in learning and solving technical issues to help clients running a desired advertising campaign.You have good organizational skills to know where the right information is or how to find it. You enable Criteo clients to navigate through and use our Advertising Platform by sharing the right instructions.You provide an excellent operational service to our clients by applying SLAs and demonstrate prioritization skills.You understand the importance of tracking customer support efficiency metrics (reply time, resolution time, CSAT) ensuring you follow this in your day to dayWhat You'll Do: As you are the first point of contact for Criteo, your goal is to provide an excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration, communication and teamwork is key to solve our clients requests.You provide support to the clients if the requests are related to campaign setup, budgets, creatives, technical issues, billing and payments. You escalate the performance related questions internally, to the Account Strategy team.You have interest in learning and solving technical issues to help clients running a desired advertising campaign.You have good organizational skills to know where the right information is or how to find it. You enable Criteo clients to navigate through and use our Advertising Platform by sharing the right instructions.You provide an excellent operational service to our clients by applying SLAs and demonstrate prioritization skills.You understand the importance of tracking customer support efficiency metrics (reply time, resolution time, CSAT) ensuring you follow this in your day to dayWho You Are: Fluency in German and English is a mustClient centricity - ability to understand customers' need and provide the best solution.Strong attention to detailsAbility to multi-task, prioritize, and manage time effectivelyCapacity to explain things simply and demonstrate value to clientsAt ease to work on different platforms and tools (Excel/Salesforce/internal platforms)You have analytical skills to understand campaign KPIs



  • Barcelona, España Home Instead Woodland Hills A tiempo completo

    .You will need to login before you can apply for a job.Customer Care Specialist, German SpeakerAs you are the first point of contact for Criteo, your goal is to provide an excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration,...


  • Barcelona, España Bluselection A tiempo completo

    Customer Care Advisor for Electronics (German Speaker) Are you passionate about providing exceptional customer service and looking to join a dynamic team in one of the most vibrant cities in the world? We are seeking a dedicated Customer Support Specialist to join our client, a renowned home appliance company in beautiful Barcelona. If you are enthusiastic,...


  • Barcelona, España Bluselection A tiempo completo

    Customer Care Advisor for Electronics (German Speaker) Are you passionate about providing exceptional customer service and looking to join a dynamic team in one of the most vibrant cities in the world?We are seeking a dedicated Customer Support Specialist to join our client, a renowned home appliance company in beautiful Barcelona.If you are enthusiastic,...


  • Barcelona, España Home Instead Woodland Hills A tiempo completo

    You will need to login before you can apply for a job.Customer Care Specialist, German SpeakerAs you are the first point of contact for Criteo, your goal is to provide an excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration,...


  • Barcelona, España Home Instead Woodland Hills A tiempo completo

    You will need to login before you can apply for a job.Customer Care Specialist, German Speaker As you are the first point of contact for Criteo, your goal is to provide an excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration,...


  • Barcelona, España Home Instead Woodland Hills A tiempo completo

    You will need to login before you can apply for a job.Customer Care Specialist, German Speaker As you are the first point of contact for Criteo, your goal is to provide an excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration,...


  • Barcelona, Barcelona, España Teleperformance A tiempo completo

    About TeleperformanceTeleperformance is a global leader in customer experience management and contact center business process outsourcing. Our company employs thousands of people working in multiple languages, in over 80 countries, operating across all business sectors and all continents on behalf of major international companies.Our MissionWe strive to make...


  • Barcelona, Barcelona, España Teleperformance A tiempo completo

    About TeleperformanceTeleperformance is a global leader in customer experience management and contact center business process outsourcing. Our company employs thousands of people working in multiple languages, in over 80 countries, operating across all business sectors and all continents on behalf of major international companies.Our MissionWe strive to make...


  • Barcelona, Barcelona, España TELEPERFORMANCE SPAIN A tiempo completo

    About the RoleTeleperformance Spain is seeking a highly skilled professional to join our team as a German Customer Care and Sales Specialist. As an ambassador of our brand, you will be responsible for providing an exceptional customer experience and driving sales success.Key ResponsibilitiesConduct competent advice and sales discussions with pre-qualified...


  • Barcelona, Barcelona, España TELEPERFORMANCE SPAIN A tiempo completo

    About the RoleTeleperformance Spain is seeking a highly skilled professional to join our team as a German Customer Care and Sales Specialist. As an ambassador of our brand, you will be responsible for providing an exceptional customer experience and driving sales success.Key ResponsibilitiesConduct competent advice and sales discussions with pre-qualified...


  • Barcelona, España ESL Education A tiempo completo

    **Company Description** ESL Languages is the leading European study abroad agency. We have been organising language courses abroad throughout the world since 1996. Our presence is international, with more than 35 sales offices across Europe. Beyond linguistic, cultural and geographical borders, more than 25 thousand students every year make the choice to...


  • Barcelona, España ESL Education A tiempo completo

    **Company Description** ESL Languages is the leading European study abroad agency. We have been organising language courses abroad throughout the world since 1996. Our presence is international, with more than 35 sales offices across Europe. Beyond linguistic, cultural and geographical borders, more than 25 thousand students every year make the choice to...


  • Barcelona, España ESL Education A tiempo completo

    **Company Description** ESL Languages is the leading European study abroad agency. We have been organising language courses abroad throughout the world since 1996. Our presence is international, with more than 35 sales offices across Europe. Beyond linguistic, cultural and geographical borders, more than 25 thousand students every year make the choice to...

  • Customer Care Specialist

    hace 3 semanas


    Barcelona, España Criteo A tiempo completo

    .You will need to login before you can apply for a job.Customer Care Specialist, German Speaker What You'll Do: As you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where...


  • Barcelona, España Ecovadis Germany Gmbh A tiempo completo

    .Customer Care Associate - German Speaker Full-timeWork smart, have fun and make an impact!Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability...


  • Barcelona, España Criteo A tiempo completo

    What You'll Do:As you are the first point of contact for Criteo, your goal is to provide excellent customer support to all incoming client requests using email or live chat.You work in a multinational Customer Care Team responsible for all Dach clients where collaboration, communication, and teamwork are key to solving our clients' requests.You provide...


  • Barcelona, Barcelona, España ACCS - ARES Customer Care Solutions GmbH A tiempo completo

    About the JobWe are seeking a highly skilled Customer Care and Sales Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our sales team, you will be responsible for providing exceptional customer experiences and driving sales growth.Key ResponsibilitiesProvide expert advice and sales discussions with pre-qualified...


  • Barcelona, España Bookboost A tiempo completo

    Do you want to have an impact in changing the hospitality world? Bookboost is re-imagining the industry with a best-in-class Customer Journey solution for hotels, hostels and serviced apartments. We're on the lookout for ambitious, determined and passionate people to join us and disrupt the hospitality industry together. We're looking for a Customer Success...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    {"h1": "Customer Service Representative - German Speaker", "p": "At CPM International, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative - German Speaker, you'll play a vital role in helping our clients achieve their goals.**Key Responsibilities:*** Provide top-notch customer service to our clients via...


  • Barcelona, Barcelona, España Cpm International A tiempo completo

    {"h1": "Customer Service Representative - German Speaker", "p": "At CPM International, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative - German Speaker, you'll play a vital role in helping our clients achieve their goals.**Key Responsibilities:*** Provide top-notch customer service to our clients via...