Customer Care Associate
hace 1 mes
.Customer Care Associate - German Speaker Full-timeWork smart, have fun and make an impactOur purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.Why apply to EcoVadis?Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.This position interacts with all EcoVadis customers (Buyers & Suppliers) to provide exemplary service that respects the unique relationship each customer has with us and serves as an EcoVadis ambassador to the world. In this job you will:Provide support for customers primarily via email, chat, and phone to ease their experience on the platform, answer questions, and provide consultative assistance.Take appropriate steps to listen, understand, and engage with the customer to find solutions & communicate options.Develop a comprehensive understanding of the EcoVadis platform, processes, & practices ensuring quality assistance with incoming customer queries.Understand and communicate industry best practices and the evolution of EcoVadis product and platform functionality, methodology, and administrative services integral to the customer's success.Capture and record internal and customer-sourced insights to bridge gaps that may exist between customer expectations & participation.Additional responsibilities related to the function may be required.Minimum Requirements:Bachelor or Diploma in Communication, International Business Management or any related field - opened to junior profiles with an internship experience.Fluent in English and German.Candidates not having the above but HSC holder with more than 2 years of working experience in the related field will also be considered.International exposure in a support role (even if only dealing with international clients over the phone).Good oral and written communication skills.Required Skills:Excellent customer service skills and quality-oriented attitude.Knowledge of Salesforce software would be an advantage.Ability to work in an international team and be a team player.Excellent interpersonal, persuasive communication and sales skills.Location: Barcelona HybridStart date: ASAPContract of Employment:International and very friendly work environment.Hybrid for colleagues who live near our offices (4 days per month) otherwise remote in the country you were hired in.Home office allowance program.90 days Working from anywhere policy.Meals and Transportation Vouchers (Cobee card).Health, Wellness, and Dental Benefits.Unlimited and completely confidential sessions with psychologists and online well-being programs.Employee referral bonus policy.Paid moving day (1/year)
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Customer Success Associate
hace 3 semanas
Barcelona, Barcelona, España ACCS - ARES Customer Care Solutions GmbH A tiempo completoAbout ACCS - ARES Customer Care Solutions GmbHWe are a leading provider of customer care solutions, dedicated to helping businesses thrive in the ever-evolving market landscape.Job DescriptionWe are seeking a highly skilled Customer Success Associate to join our team. As a key member of our customer success department, you will play a crucial role in...
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Customer Success Associate
hace 2 semanas
Barcelona, Barcelona, España ACCS - ARES Customer Care Solutions GmbH A tiempo completoAbout ACCS - ARES Customer Care Solutions GmbHWe are a leading provider of customer care solutions, dedicated to helping businesses thrive in the ever-evolving market landscape.Job DescriptionWe are seeking a highly skilled Customer Success Associate to join our team. As a key member of our customer success department, you will play a crucial role in...
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Customer Care Associate
hace 4 semanas
Barcelona, España Savvy Lawn Care Marvels Llc A tiempo completo.To solve one of the largest problems of our generation we need to get the world's best talent.We are on a mission to enable the global food system to become sustainable. Our technology is enabling thousands of restaurants, wholesalers, and producers across 7 countries to operate waste-free and efficiently already today. Yet, this is a drop into the ocean....
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Customer Care and Sales Ambassador
hace 3 semanas
Barcelona, Barcelona, España ACCS - ARES Customer Care Solutions GmbH A tiempo completoAbout the JobWe are seeking a highly skilled Customer Care and Sales Specialist to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our sales team, you will be responsible for providing exceptional customer experiences and driving sales growth.Key ResponsibilitiesProvide expert advice and sales discussions with pre-qualified...
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Customer Care Associate
hace 4 semanas
Barcelona, España Savvy Lawn Care Marvels Llc A tiempo completoTo solve one of the largest problems of our generation we need to get the world's best talent.We are on a mission to enable the global food system to become sustainable.Our technology is enabling thousands of restaurants, wholesalers, and producers across 7 countries to operate waste-free and efficiently already today.Yet, this is a drop into the ocean.We...
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Customer Care Associate
hace 4 semanas
Barcelona, España Savvy Lawn Care Marvels Llc A tiempo completoTo solve one of the largest problems of our generation we need to get the world's best talent.We are on a mission to enable the global food system to become sustainable. Our technology is enabling thousands of restaurants, wholesalers, and producers across 7 countries to operate waste-free and efficiently already today. Yet, this is a drop into the ocean. We...
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Customer Care Associate
hace 4 semanas
Barcelona, España Savvy Lawn Care Marvels Llc A tiempo completoTo solve one of the largest problems of our generation we need to get the world's best talent.We are on a mission to enable the global food system to become sustainable.Our technology is enabling thousands of restaurants, wholesalers, and producers across 7 countries to operate waste-free and efficiently already today.Yet, this is a drop into the ocean.We...
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Customer Success Associate
hace 1 semana
Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo.The fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG). More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans. However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...
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Customer Success Associate
hace 2 semanas
Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completo.The fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG). More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans. However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...
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Corporate Customer Care Associate
hace 1 mes
Barcelona, Barcelona, España Dow Jones A tiempo completoJob OverviewThe mission of the Dow Jones Customer Service (DJCS) team is to deliver exceptional service to our clients while fostering a positive environment for our employees.Our dedicated team is responsible for creating meaningful interactions by assisting clients in accessing the reliable news and business insights offered by our esteemed brands,...
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Customer Care Intern
hace 2 meses
Barcelona, España Customer Labs A tiempo completo.At Amenitiz, we're on a mission to democratise technology for independent hoteliers worldwide, from the bustling streets of Paris to the serene Uyuni Salt Flats in Bolivia.Empowering over 12,000 hoteliers worldwide, we're not just another SaaS scaleup - we're revolutionising one of the world's oldest industries. With over $50M raised from top-tier VCs...
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Customer Care Intern
hace 2 meses
Barcelona, España Customer Labs A tiempo completo.At Amenitiz, we're on a mission to democratise technology for independent hoteliers worldwide, from the bustling streets of Paris to the serene Uyuni Salt Flats in Bolivia.Empowering over 12,000 hoteliers worldwide, we're not just another SaaS scaleup - we're revolutionising one of the world's oldest industries. With over $50M raised from top-tier VCs...
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Customer Care Associate
hace 1 mes
Barcelona, España Choco Communications Gmbh A tiempo completo.To solve one of the largest problems of our generation we need to get the world's best talent.We are on a mission to enable the global food system to become sustainable. Our technology is enabling thousands of restaurants, wholesalers, and producers across 7 countries to operate waste-free and efficiently already today. Yet, this is a drop into the ocean....
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Customer Success Associate
hace 2 semanas
Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completoThe fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG). More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans. However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...
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Customer Success Associate
hace 1 semana
Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completoThe fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG).More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans.However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...
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Customer Support Associate
hace 2 semanas
Barcelona, Barcelona, España Savvy Lawn Care Marvels Llc A tiempo completoAbout UsSavvy Lawn Care Marvels Llc is a pioneering company in the field of sustainable food systems. Our mission is to revolutionize the way food is produced, processed, and consumed. We believe that by working together, we can create a more efficient and waste-free global food system.Job SummaryWe are seeking a highly motivated and customer-centric...
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Customer Support Associate
hace 2 semanas
Barcelona, Barcelona, España Savvy Lawn Care Marvels Llc A tiempo completoAbout UsSavvy Lawn Care Marvels Llc is a pioneering company in the field of sustainable food systems. Our mission is to revolutionize the way food is produced, processed, and consumed. We believe that by working together, we can create a more efficient and waste-free global food system.Job SummaryWe are seeking a highly motivated and customer-centric...
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Customer Success Associate
hace 1 semana
Barcelona, España Accs - Ares Customer Care Solutions Gmbh A tiempo completoThe fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG). More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans. However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...
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Customer Care Associate
hace 1 semana
Barcelona, España Ecovadis Germany Gmbh A tiempo completo.Customer Care Associate - German SpeakerFull-timeWork smart, have fun and make an impact!Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability...
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Customer Care Associate
hace 3 meses
Barcelona, España Choco A tiempo completoTo solve one of the largest problems of our generation we need to get the world’s best talent. We are on a mission to enable the global food system to become sustainable. Our technology is enabling thousands of restaurants, wholesalers, and producers across 7 countries to operate waste-free and efficiently already today. Yet, this is a drop into the...