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Director Service Operations
hace 4 días
.Ready to redefine air travel? The journey starts here, with you at SITA.ABOUT THE ROLE & TEAM:Evolving in a unique high performing culture, combining, telecommunication and Air Transport, where people do great things together, our Director Service Operations will be a key pillar in SITA's contribution to a greener, more sustainable aviation through the enablement of flight and air traffic optimization.Reporting to SITA FOR AIRCRAFT Chief Executive Officer, and as a member of the Leadership Team, the Director Service Operations plays a pivotal in leading a dedicated team responsible for service definition, customer support, service delivery, and operations management.You will interact with the various functions within SITA FOR AIRCRAFT such as Engineering & Technology, Product, and other colleagues across the company, located in 20+ countries (Canada, United-States, France, Switzerland, Germany, Singapore, United Arab Emirates, Spain...).WHAT YOU WILL DO:Transformation and Organizational Design: Spearhead transformation initiatives and lead the development and implementation of organizational design strategies that enhance operational efficiency and effectiveness. Collaborate with cross-functional teams to drive change management efforts, ensuring the organization is agile and adaptive in response to evolving business needs.People & Skills: Identify, cultivate, and develop talent within the Customer Service & Operations team, creating a culture of continuous learning and professional growth. Drive the acquisition of key skills and expertise necessary to support the company's international growth objectives, while also fostering diversity and inclusion within the workforce to enhance innovation and performance.Team Leadership and Development: Lead and inspire a high-performing team of professionals, fostering a culture of collaboration, growth, and excellence, while effectively managing resources and budgets.Risk Management and Cybersecurity: Implement robust security and risk management practices to safeguard company data and assets, proactively identifying and mitigating potential threats and vulnerabilities.Stakeholder Engagement and Communication: Build strong relationships with internal and external stakeholders, including cross-functional teams, clients, and partners, communicating technical concepts effectively and driving alignment to achieve business objectives.Customer Service Management:Develop and implement, a customer service strategy aligned to the Product strategy.Foster a customer-centric culture within the organization.Continuously monitor and improve customer satisfaction metrics.Operations Management:Oversee all aspects of the company's operations to ensure efficiency and cost-effectiveness.Collaborate with cross-functional teams to optimize processes and workflows.Implement best practices and technologies to streamline operations.Monitor key performance indicators (KPIs) to assess operational performance
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Director Service Operations
hace 3 semanas
Barcelona, España SITA A tiempo completo**Overview**: **_WELCOME TO SITA_** **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ABOUT THE ROLE & TEAM:_** Evolving in a unique high performing culture, combining, telecommunication and Air Transport, where people do great things together, our Director Service Operations will be a key pillar in SITA’s contribution to a...
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Director Service Operations
hace 3 semanas
Barcelona, España SITA Switzerland Sarl A tiempo completoOverview: **_ WELCOME TO SITA_** **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ABOUT THE ROLE & TEAM:_** Evolving in a unique high performing culture, combining, telecommunication and Air Transport, where people do great things together, our Director Service Operations will be a key pillar in SITA’s contribution to a...
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Senior Manager Service Operations
hace 4 días
Barcelona, España Sita A tiempo completo.OverviewWELCOME TO SITA'S AIRCRAFT BUSINESS UNITSITA's Aircraft Business Unitmakes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through:Communication – connecting aircraft and people around the world.Data & Platform...
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Senior Manager Service Operations
hace 4 días
Barcelona, España National Museum Of Wildlife Art A tiempo completo.OverviewWELCOME TO SITA'S AIRCRAFT BUSINESS UNITSITA's Aircraft Business Unit makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through:Communication – connecting aircraft and people around the world.Data &...
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Senior Manager Service Operations
hace 4 días
Barcelona, España Sita - Société Internationale De Télécommunications A tiempo completo.OverviewWELCOME TO SITA'S AIRCRAFT BUSINESS UNITSITA's Aircraft Business Unit makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through:Communication – connecting aircraft and people around the world.Data &...
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Customer Service Director
hace 2 meses
Barcelona, España SHERMIND PARTNERS A tiempo completo**DIRECTOR OF CUSTOMER SERVICE** **ABOUT THE ROLE**: **WHO YOU ARE**: Bilingual - English and Spanish. Bachelor’s degree in Business Administration, Communications, or Marketing with at least 7 -10 years of experience or a Master’s degree with 5 or more years of experience. Trained in systems / operations like Six Sigma or similar. Proficient with...
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Senior Manager Service Operations
hace 6 días
Barcelona, España SITA Switzerland Sarl A tiempo completoOverview: **_ WELCOME TO SITA’S AIRCRAFT BUSINESS UNIT_** SITA's Aircraft Business Unit makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through: - Communication - connecting aircraft and people around the...
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Customer Service Director
hace 1 semana
Barcelona, Barcelona, España SHERMIND PARTNERS A tiempo completoDIRECTOR OF CUSTOMER SERVICEABOUT THE ROLE:WHO YOU ARE:Bilingual - English and Spanish.Bachelor's degree in Business Administration, Communications, or Marketing with at least 7 -10 years of experience or a Master's degree with 5 or more years of experience. Trained in systems / operations like Six Sigma or similar. Proficient with Microsoft Office Suite and...
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Operations Director
hace 4 semanas
Barcelona, España The Green Recruitment Company A tiempo completoOperations Director Barcelona Barcelona, Catalunya, ES The Green Recruitment Company - Operations Director The Green Recruitment Company has partnered with a leading European Solar Investment platform looking for an Operations Director to play a pivotal role in consolidating their new brand in Spain. Responsibilities: Implement and improve operational...
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Operations Director
hace 4 semanas
Barcelona, España The Green Recruitment Company A tiempo completoOperations Director Barcelona Barcelona, Catalunya, ES The Green Recruitment Company - Operations Director The Green Recruitment Company has partnered with a leading European Solar Investment platform looking for an Operations Director to play a pivotal role in consolidating their new brand in Spain. Responsibilities: Implement and improve operational...
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Service Director
hace 1 semana
Barcelona, Barcelona, España Werfen A tiempo completoJob Overview: Post Date March 10, 202 Number WEBWW Job Function Technical Service & Support Location Barcelona Country SpainAbout the Position:Job SummaryThe service director will lead the service business and operations in a highly complex, specialized and diverse environment.The service director will be in charge of agreeing, leading and executing the...
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Senior Director Service Management
hace 3 días
Barcelona, España Essity A tiempo completo.Senior Director Service ManagementIf you are a pragmatic, solution-oriented leader who thrives in a fast-paced and evolving environment, apply now to be a part of our mission to improve well-being through leading service management practices.About the Role:At Essity, we're looking for a Senior Director Service Management who will be instrumental in leading...
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Senior Manager Platform And Network Operations
hace 4 días
Barcelona, España Ecoplanet Green Operations Gmbh A tiempo completo.OverviewWELCOME TO SITA'S AIRCRAFT BUSINESS UNITSITA's Aircraft Business Unit makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through:Communication – connecting aircraft and people around the world.Data &...
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Operations Director
hace 1 semana
Barcelona, Barcelona, España LIM GLOBAL A tiempo completoBARCELONA/MADRIDOur client, an innovative, fast growing, nutraceuticals company, with groundbreaking multichannel business model and ready to begin their international launch, is searching for a Director of Operations, to manage the full supply chain. This position can be located in Barcelona or in Madrid.
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Operations Director
hace 4 semanas
Barcelona, España The Green Recruitment Company A tiempo completoThe Green Recruitment Company - Operations Director The Green Recruitment Company has partnered with a leading European Solar Investment platform looking for an Operations Director to play a pivotal role in consolidating their new brand in Spain. Responsibilities: Implement and improve operational strategies and processes that align with the company's growth...
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Operations Director
hace 4 semanas
Barcelona, España The Green Recruitment Company A tiempo completoThe Green Recruitment Company - Operations Director The Green Recruitment Company has partnered with a leading European Solar Investment platform looking for an Operations Director to play a pivotal role in consolidating their new brand in Spain. Responsibilities: Implement and improve operational strategies and processes that align with the company's growth...
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Director Finance
hace 5 días
Barcelona, España Juno Projects A tiempo completo**Descripción**: The Director Finance & Operations (DFO) has responsibility for all non-academic support functions at ASB. The DFO reports to and works closely with the School Director to ensure that all matters within the DFODFO’s responsibility are conducted in such a way that they have a positive and beneficial effect upon the educational aims of the...
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Drives Service Operations Manager
hace 2 semanas
Barcelona, España ABB A tiempo completo**Drives Service Operations Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together,...
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Director Global Facilities Operations
hace 2 semanas
Barcelona, España Thermo Fisher Scientific A tiempo completo**Director Global Facilities Operations**: - We are looking to fill this role in EMEA The Director Global Facilities Operations is responsible for leading and implementing the company’s Facilities Operations Programs globally. The Director will report directly to the VP Real Estate and Facilities. The Director acts as the Facilities Operations Director...
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Global Service Delivery Director
hace 1 semana
Barcelona, Barcelona, España Unilabs A tiempo completoWe have high ambitions for the 3 coming years and in order to support this future growth, we need to reinforce our Global IT team. Therefore, we are creating a new position and need to recruit a high calibre professional to help make this journey successful.Reporting to the Chief Information Officer (CIO), the Global Service Delivery Director is responsible...