International Director of Operations
hace 2 días
SmartRental Group is a dynamic company dedicated to the operation and management of properties for the tourism and catering sector. We are seeking an experienced International Director of Operations to join our team.
Key Responsibilities:- Plan, direct, and coordinate the operations of all hotels in the assigned geographical area.
- Ensure and improve performance, productivity, efficiency, and profitability through effective methods and strategies.
- Lead, direct, and manage daily hotel operations, including hotel yearly budgeting and forecasting, strategic planning, managing performance reviews, implementing and complying with company policies and standards.
- Coordinate capital improvements and property improvement plans, respond to guest inquiries, and resolve concerns.
- Oversee service quality level, operational efficiency, guest satisfaction, SOPs, and service compliance, including financial measurements and auditing.
- Identify operational performance, productivity, and efficiency gaps and implement measures to correct those deficiencies.
- Partner closely with the COO and work according to departmental guidelines and priorities.
- Hospitality management or equivalent work experience.
- 10 years' experience with international hotel chains.
- 5-year multi-property management experience.
- Knowledge of PMS and POS.
- Fluent in Spanish and English; additional languages are a plus.
- Driving license B.
- Flexibility to travel.
- Competitive salary.
- Possibility of professional development and growth within an expanding company.
- Discounts in our hotels and other benefits.
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Barcelona, Barcelona, España Smartrental A tiempo completoInternational Regional Director of OperationsSmartRental Group is a dynamic company dedicated to property management for the tourism and catering sector. Our vision is to be the European leader in the market, providing diverse solutions for all accommodation needs. With over 10 years of experience, our activity focuses on hotels, apartments, hostels, student...
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