Account Manager Merchants
hace 2 meses
Job descriptionAs an Account Manager, you will play a vital role in providing front-line support to select merchants while ensuring their compliance with regulations. You will also be responsible for monitoring chargeback statistics and working closely with various service providers to resolve merchant issues and escalate when necessary. This position requires strong problem-solving skills, attention to detail, and a proactive approach to delivering exceptional customer service.Responsibilities:- Provide first-class support to select merchants, addressing inquiries and resolving issues promptly and efficiently.- Collaborate with Payment Service Providers (PSPs) to set up approved merchants, troubleshoot merchant-related problems, and escalate issues when necessary.- Coordinate with our white label NMI payment gateway to assist in setting up approved merchants, handling merchant issues, and escalating matters to NMI Support as needed.- Collaborate with chargeback alert providers and other service providers to facilitate merchant enrolment, provide merchant account information, resolve issues, and escalate concerns when required.- Monitor and ensure merchant due diligence and compliance with regulatory requirements.- Track and record chargeback statistics, proactively alerting the team and merchants when nearing thresholds or detecting patterns of chargebacks or fraud.- Provide technical integration support to merchants during the onboarding process.- Contribute to the development and implementation of new and effective monitoring and compliance solutions.- Meet with company executives, merchants, and attend industry events.Requirements- Previous experience in a customer-facing or account management rolewithin the payments industry or a related field.- Strong problem-solving skills and ability to handle customer inquiries and issues with tact and professionalism.- Excellent communication skills, both written and verbal, with the ability to articulate complex information clearly and concisely.- Detail-oriented mindset with a focus on accuracy and thoroughness in maintaining records and monitoring compliance.- Ability to collaborate effectively with cross-functional teams and external service providers.- Familiarity with payment processing systems and procedures is highly desirable.- Proactive and self-motivated, with the ability to work independently and prioritize tasks effectively.- Willingness to travel as required to meet with company executives, merchants, and attend industry events.BenefitsCompetitive salary and benefits package, along with ample opportunities for professional growth and development#J-18808-Ljbffr
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Account Manager Merchants
hace 1 semana
Marbella, España International People Solutions A tiempo completoJob descriptionAs an Account Manager, you will play a vital role in providing front-line support to select merchants while ensuring their compliance with regulations. You will also be responsible for monitoring chargeback statistics and working closely with various service providers to resolve merchant issues and escalate when necessary. This position...
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Account Manager Merchants
hace 4 horas
Marbella, España International People Solutions A tiempo completoJob description As an Account Manager, you will play a vital role in providing front-line support to select merchants while ensuring their compliance with regulations.You will also be responsible for monitoring chargeback statistics and working closely with various service providers to resolve merchant issues and escalate when necessary.This position...
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Account Manager Merchants
hace 1 semana
Marbella, España INTERNATIONAL PEOPLE SOLUTIONS A tiempo completoJob description As an Account Manager, you will play a vital role in providing front-line support to select merchants while ensuring their compliance with regulations. You will also be responsible for monitoring chargeback statistics and working closely with various service providers to resolve merchant issues and escalate when necessary. This position...
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Account Manager
hace 1 mes
Marbella, España Pentasia A tiempo completoAccount Manager – Remote (Malta, Cyprus, or Marbella) | Banking Solutions for iGamingLocation: Remote (Malta, Cyprus, or Marbella)The Company:This rapidly growing company provides tailored banking solutions to the iGaming industry, offering secure and flexible financial services including multi-currency accounts and seamless payment processing. As the...
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Account Manager
hace 1 mes
Marbella, España Pentasia A tiempo completoAccount Manager – Remote (Malta, Cyprus, or Marbella) | Banking Solutions for iGaming Location: Remote (Malta, Cyprus, or Marbella) The Company: This rapidly growing company provides tailored banking solutions to the iGaming industry, offering secure and flexible financial services including multi-currency accounts and seamless payment processing. As the...
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Account Manager
hace 1 mes
Marbella, España Pentasia A tiempo completoAccount Manager – Remote (Malta, Cyprus, or Marbella) | Banking Solutions for iGaming Location: Remote (Malta, Cyprus, or Marbella) The Company: This rapidly growing company provides tailored banking solutions to the iGaming industry, offering secure and flexible financial services including multi-currency accounts and seamless payment processing. As the...
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Account Manager
hace 2 semanas
Marbella, España GR8 Sales A tiempo completoSäljare sökes till ett spännande bolag som säljer företagstelefoni från Sveriges största leverantörer. Bäst av allt; arbeta från MARBELLA! I samarbete med våra partners söker vi nu B2B-säljare till vårt fräscha kontor i Marbella. Är du en driven säljare som älskar utveckling, teamkänsla och framgång? Vill du sälja de hetaste...
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Vip Account Manager
hace 3 meses
Marbella, España Hero Gaming A tiempo completoHero Gaming is seeking an experienced and dynamic VIP Account Manager to join our team. If you are passionate about the iGaming industry, customer relationship management, and providing exceptional service to high-value players, we want you on our team! We offer competitive salaries, flexible work arrangements (remote or hybrid in Malta or Marbella), and a...
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Account Manager
hace 2 meses
Marbella, España Aratech Lifestyle Technology A tiempo completoWHO WE ARE?We are ARATECH, Lifestyle Technology.A company with more than 10 years of experience in IT and consulting.The group of professionals working in ARATECH's mission is to offer the best solutions to our customers by working together with them in their Digital Transformation.WHO ARE WE WORKING WITH?We're partnering with a dynamic global innovator that...
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Account Manager
hace 2 meses
Marbella, España ARATECH lifestyle technology A tiempo completoWHO WE ARE? We are ARATECH, Lifestyle Technology. A company with more than 10 years of experience in IT and consulting. The group of professionals working in ARATECH's mission is to offer the best solutions to our customers by working together with them in their Digital Transformation. WHO ARE WE WORKING WITH? We’re partnering with a dynamic global...
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Senior VIP Account Manager
hace 2 semanas
Marbella, Málaga, España Hero Gaming A tiempo completoCompany Overview: Hero Gaming is a leading provider of iGaming services, dedicated to delivering exceptional experiences for our customers. We are seeking an experienced and dynamic VIP Account Manager to join our team in Malta or Marbella.Salary: €40,000 - €60,000 per annum, depending on experience, plus benefits and flexible work arrangements.Job...
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Karriärmöjlighet Som Account Manager
hace 2 semanas
Marbella, España Allgreen A tiempo completo**Om tjänsten** Vi är för närvarande på jakt efter lagspelare att ansluta till vårt säljteam som Account Manager på Allgreen i vårt kontor i Marbella. Vi söker dig som har en stark vision för framtiden och samtidigt är redo att lägga ned hårt arbete och förstår att det inte finns några genvägar till framgång. Om du är hungrig efter...
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Marbella, España Hero Gaming A tiempo completoHero Gaming is seeking an experienced and dynamic VIP Account Manager to join our team.If you are passionate about the iGaming industry, customer relationship management, and providing exceptional service to high-value players, we want you on our team!We offer competitive salaries, flexible work arrangements (remote or hybrid in Malta or Marbella), and a...
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Account Growth Specialist
hace 4 semanas
Marbella, Málaga, España RavenPack A tiempo completoWe're excited to introduce our new Account Manager role at RavenPack!This is a unique opportunity to work on breakthrough technology used by leading financial institutions. As an Account Manager, you will be responsible for building and strengthening relationships with key enterprise and mid-market clients, ensuring an exceptional customer experience.The...
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Senior Account Manager
hace 2 semanas
Marbella, España Spearhead Studios A tiempo completoSenior Account Manager MARBELLA **Position Summary**: You will be responsible for managing the relationship with Spearhead Studios existing clients, while also taking over the client relationship when a new contract is signed. As part of the client-facing team, you will be expected to gain an understanding of clients and to be able to produce solutions for...
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Account Manager
hace 7 meses
Marbella, España NexGen Cloud A tiempo completoNexGen Cloud is a rapidly growing IaaS company focused on providing innovative cloud solutions and infrastructure services. Our GPU cloud infrastructure solutions accelerate development in industries such as Artificial Intelligence & Machine Learning, VFX & Rendering, Data Science & IoT, and Computer Aided Engineering & MDO. We are dedicated to helping our...
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Strategic Account Growth Manager
hace 3 semanas
Marbella, Málaga, España Ravenpack A tiempo completoAbout RavenPack, a pioneer in AI technology for finance. We empower clients to enhance returns and reduce risk with our innovative solutions.We're expanding our team to build on this expertise, launching a new suite of GenAI services designed specifically for financial professionals.With Bigdata.com, we're transforming financial decision-making through...
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Customer Success Specialist
hace 1 mes
Marbella, España Ravenpack A tiempo completo.About UsAt RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance...
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Norwegian Speaking Account Managers and
hace 1 mes
Marbella, España DocuPartner AB A tiempo completo**Bigacom is Seeking Norwegian-Speaking Account Managers and Appointment Setters for Spain!** **About the Position**: **Account Manager** As an Account Manager, you’ll be responsible for the entire sales process—from initial contact to closing. You will actively work on building and maintaining relationships with business clients, identifying their...
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Junior Account Manager
hace 3 semanas
Marbella, España Cross Border Talents A tiempo completoJunior Account Manager (with fluent Danish & English) - Relocation to Malaga Are you a native Danish speaker with strong communication skills? Do you have an interest in sales and building client relationships? Join a leading hospitality-focused project as an Entry-Level Account Manager and work in Malaga!Key Responsibilities:Engage with customers and...