Graduate Cloud Support Associate

hace 2 semanas

Madrid, España Amazon A tiempo completo

.Job ID: 2815745 | Amazon Web Services EMEA SARL (Irish Branch)This is a permanent full-time role starting in 2025We're on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you're ready to be. Every day will be filled with exciting new challenges, developing new skills, and achieving personal growth.How often can you say that your work changes the world? At Amazon, you'll say it often. Join us and define tomorrow.Would you like to use the latest cloud computing technologies? Do you have an interest in helping customers understand application architectures and integration approaches? Are you familiar with best practices for applications, servers, and networks? Do you want to be part of a customer facing technology team helping to ensure the success of AWS as a leading technology organization? Amazon Web Services (AWS) is the market leader and technology forerunner in the cloud business. As a member of the AWS support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a cloud support associate, you will act as the 'cloud ambassador' across all the cloud products, arming our customers with required tools and tactics to get the most out of their product and support investment.Come build the future with us.Key job responsibilities Each day will bring new and exciting challenges on the job while you:Learn and use ground-breaking technologies.Apply advanced troubleshooting techniques to provide unique solutions to our customers.Interact with leading engineers around the world.Partner with AWS teams to help reproduce and resolve customer issues.Leverage customer support experience to provide feedback with AWS teams on how to improve.Drive customer communication during critical events.Drive projects that improve support-related processes and our customers' technical support experience.Write tutorials, how-to videos, and other technical articles for the developer community.Work on critical, highly complex customer problems that may span multiple AWS services.A day in the life Why us?First and foremost, this is a customer support role in the Cloud.On a typical day, a support engineer will be primarily responsible for solving customer's cases through customer contact channels (e.G., telephone, email, and web/live chat).You will apply troubleshooting techniques to provide solutions for our customers by thoughtfully working with customers to dive deep into the root cause of an issue.An AWS support engineer may also develop and train, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives

  • Cloud Support Associate Apprentice

    hace 2 meses

    Madrid, España Amazon A tiempo completo

    .The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/Permanent residents who are passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...

  • Cloud Support Associate Apprentice, Support Engineering

    hace 2 meses

    Madrid, España Amazon A tiempo completo

    .The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who are passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...

  • Graduate Cloud Support Associate

    hace 2 semanas

    Madrid, España Amazon A tiempo completo

    .Job ID: 2815745 | Amazon Web Services EMEA SARL (Irish Branch) This is a permanent full-time role starting in 2025 We're on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you're ready to be. Every day will be filled with exciting new...

  • Cloud Support Associate Apprentice

    hace 2 meses

    Madrid, España Amazon A tiempo completo

    The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/Permanent residents who are passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...

  • Cloud Support Associate Apprentice

    hace 2 meses

    Madrid, España Amazon A tiempo completo

    The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/Permanent residents who are passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time?Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...

  • Cloud Support Associate Apprentice

    hace 2 meses

    Madrid, España Amazon A tiempo completo

    The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/Permanent residents who are passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...

  • Cloud Support Expert

    hace 3 semanas

    Madrid, Madrid, España Amazon A tiempo completo

    At Amazon, we're looking for a highly skilled Cloud Support Associate to join our team. This is an excellent opportunity for recent graduates or professionals looking to kick-start their career in cloud computing.About the RoleThis position involves working with customers to resolve technical issues related to Amazon Web Services (AWS). You will be...

  • Graduate Cloud Support Associate

    hace 2 semanas

    Madrid, España Amazon A tiempo completo

    Job ID: 2815745 | Amazon Web Services EMEA SARL (Irish Branch)This is a permanent full-time role starting in 2025We're on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you're ready to be. Every day will be filled with exciting new challenges,...

  • Cloud Support Associate Apprentice

    hace 2 meses

    Madrid, España Amazon A tiempo completo

    The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who are passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...

  • Graduate Cloud Support Associate

    hace 2 semanas

    Madrid, España Amazon A tiempo completo

    Job ID: 2815745 | Amazon Web Services EMEA SARL (Irish Branch) This is a permanent full-time role starting in 2025 We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new...

  • Cloud Support Associate Apprentice

    hace 2 meses

    Madrid, España Amazon A tiempo completo

    The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who are passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time?Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...

  • Cloud Support Associate Apprentice

    hace 2 meses

    Madrid, España Amazon A tiempo completo

    The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who are passionate about technology and looking to start their career in the cloud.A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...

  • Graduate Cloud Support Associate

    hace 2 semanas

    Madrid, España Amazon A tiempo completo

    Job ID: 2815745 | Amazon Web Services EMEA SARL (Irish Branch) This is a permanent full-time role starting in 2025 We’re on the lookout for the curious, those who think big and want to define the world of tomorrow. At Amazon, you will grow into the high impact, visionary person you know you’re ready to be. Every day will be filled with exciting new...

  • Cloud Support Associate

    hace 1 mes

    Madrid, Madrid, España Amazon A tiempo completo

    About the RoleWe are seeking a highly motivated and enthusiastic Cloud Support Associate to join our team. As an apprentice, you will have the opportunity to combine technical and hands-on training with our world-class team as you help individuals and businesses maintain their computing infrastructures and applications in the Cloud.

  • Cloud Support Associate

    hace 1 mes

    Madrid, España Amazon A tiempo completo

    ???????/???????This Position is for 2025 Graduates Only.????Amazon Web Services (AWS) ????????????????,???????????? 200 ??????????????? —??????????????????????????—??? AWS ???????????,???????????????????????????,????????????????AWS Support Engineering??????????????,?????AWS?????????????AWS Support...

  • Cloud Support Associate

    hace 1 mes

    Madrid, España Amazon A tiempo completo

    ???????/???????This Position is for 2025 Graduates Only.????Amazon Web Services (AWS) ????????????????,???????????? 200 ??????????????? —??????????????????????????—??? AWS ???????????,???????????????????????????,????????????????AWS Support Engineering??????????????,?????AWS?????????????AWS Support...

  • Cloud Support Associate

    hace 1 mes

    Madrid, España Amazon A tiempo completo

    ???????/??????? This Position is for 2025 Graduates Only.???? Amazon Web Services (AWS) ????????????????,???????????? 200 ??????????????? —??????????????????????????—??? AWS ???????????,???????????????????????????,???????????????? AWS Support Engineering??????????????,?????AWS?????????????AWS Support...

  • AWS Graduate Associate Program

    hace 3 semanas

    Madrid, Madrid, España Amazon A tiempo completo

    We are seeking an AWS Graduate Associate Program participant to join our team as a Cloud Engineer. This is a unique opportunity to learn from industry experts and develop valuable skills in cloud architecture, software development, and project management.As a Cloud Engineer, you will work closely with our engineering and service teams to design and implement...

  • Cloud Support Associate

    hace 4 semanas

    Madrid, España Amazon A tiempo completo

    ???????/???????This Position is for 2025 Graduates Only. ???? Amazon Web Services (AWS) ????????????????,???????????? 200 ??????????????? —??????????????????????????—??? AWS ???????????,???????????????????????????,???????????????? AWS Support Engineering??????????????,?????AWS?????????????AWS Support...

  • Cloud Support Associate

    hace 4 semanas

    Madrid, España Amazon A tiempo completo

    ???????/??????? This Position is for 2025 Graduates Only.???? Amazon Web Services (AWS) ????????????????,???????????? 200 ??????????????? —??????????????????????????—??? AWS ???????????,???????????????????????????,???????????????? AWS Support Engineering??????????????,?????AWS?????????????AWS Support...