Customer Correspondence Analyst

Experience working with stakeholders - Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards) - Bachelor's degree - Experience in financial modeling, P&L management or analysis As we continue to open up more managerial...

Description : The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street...

**Optimize product solutions for global competitiveness - become our Product Optimization Analyst**: **J**ob Title**:Product Optimization Analyst **Department**:Commercial Planning **Location (primary)**:Palma (Hybrid) **In this role you will** Build and maintain close relation and strong communication between product, contracting, sales, marketing, and...

Completa Responsibilities- Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.- Identify, evaluate and prioritize customer problems and complaints.- Analyze customer problems and formulate plans of resolution.- Assist in identifying resolution gaps at the helpdesk and author knowledge base...

We are looking for a Data & Insight Analyst to be part of our Customer Journey Analytics Team **Position Snapshot** - Location: Esplugues de Llobregat - Type of contract: Permanent, Full time. - Team: Insights, Analytics and Data Science - Work Language: Business Fluent English **The Role** The Data & Insights Analyst plays a critical role in leveraging...

Responsibilities- Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.- Identify, evaluate and prioritize customer problems and complaints.- Analyze customer problems and formulate plans of resolution.- Assist in identifying resolution gaps at the helpdesk and author knowledge base submissions...

Responsibilities • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.• Identify, evaluate and prioritize customer problems and complaints.• Analyze customer problems and formulate plans of resolution.• Assist in identifying resolution gaps at the helpdesk and author knowledge base...

Responsibilities• Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.• Identify, evaluate and prioritize customer problems and complaints.• Analyze customer problems and formulate plans of resolution.• Assist in identifying resolution gaps at the helpdesk and author knowledge base...

A successful Analyst Direct Channel Distribution will be responsible for: - CRM - Acquisition and Retention, Database, and Newsletters. - Manage Direct Mail initiatives. - Customer journey optimization and user testing. - Owner of the management of the P&L of the area. Including forecasting sales trends and monitoring investment budget, acting proactively...

**Onsite IT Support Analyst - L2** **Santa Perpetua area of Barcelona Province, Spain** **Competitive Salary** **Overview** NTT DATA Services currently seeks an IT Support Analyst to join their team working onsite with a major client based in Santa Perpetua area of Barcelona Province. The Engineer is responsible for the technical support of hardware and...

**We are looking for Business Analyst to be part of our Supply Chain - Customer Service team.** **Position Snapshot** Location: Nestle Global Tech Hub Barcelona, Spain Type of Contract: Permanent Contract Team: IT Supply Chain &Procurement (Customer Service) Type of work: Hybrid/Remote Work Language: Fluent Business English **The role** In this position,...

A degree - Relevant experience in a finance role leading a project or programme and partnering with multiple stakeholders within a business - Relevant experience working with Excel, reporting tools and large-scale data mining tools, such as Power BI, Python, SQL, or Tableau - Relevant experience in financial modelling As a Senior Finance Analyst, you’ll...

Role OverviewThis position plays a vital role in ensuring the highest level of customer satisfaction by delivering exceptional quality assurance for our customers.We are seeking an experienced Quality Assurance Analyst to join our team in Barcelona, Spain. This individual will be responsible for evaluating and reviewing the quality of agent contact responses...

**Eddy Current Steam Generator **inspection analyst** The Eddy Current Steam Generator inspection analyst role provides eddy current expertise to analyze data collected during tube inspection for Steam Generator inspection to operational nuclear power plants worldwide and provide interface with the customer/safety authority on site. **Duties and...

**Business Analyst - Payment and Fraud** **We are looking for “Business Analyst - Payment and Fraud" to be part of our IT Marketing, Sales and eBusiness Department.** **Position Snapshot** - Location: Barcelona - Type of Contract: Permanent - IT Marketing, Sales and eBusiness - Type of work: Hybrid - Work Language: Fluent Business English **The...

**Job Overview** The Customer Marketing Manager will be responsible of creating, implementing and executing actions aimed at building relationship with customers. This position will mainly consist of promoting Esker’s solutions by cross-selling, in accordance with Esker Ibérica’s marketing strategy and in coordination with the other marketing areas...

Support Analyst First Line (Tenerife-Dutch)Responsibilities:Interact with customers via telephone, e-mail and the web, providing technical support and problem-solving abilities.Identify, evaluate and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk...

Support Analyst First Line (Tenerife-Dutch) Responsibilities: Interact with customers via telephone, e-mail and the web, providing technical support and problem-solving abilities.Identify, evaluate and prioritize customer problems and complaints.Analyze customer problems and formulate plans of resolution.Assist in identifying resolution gaps at the helpdesk...

Support analyst first line (Las Palmas - Dutch)- Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.- Identify, evaluate and prioritize customer problems and complaints.- Analyze customer problems and formulate plans of resolution.- Assist in identifying resolution gaps at the helpdesk and...

Support analyst first line (Las Palmas - Dutch) • Interact with customers via telephone, e-mail and the web, providing technical support and problems solving abilities.• Identify, evaluate and prioritize customer problems and complaints.• Analyze customer problems and formulate plans of resolution.• Assist in identifying resolution gaps at the...