Indirect Retail Sales Expert Team Lead

hace 2 meses

Málaga, España Philip Morris International A tiempo completo

Forma parte de un cambio revolucionario
En PMI, hemos elegido hacer algo increíble. Estamos transformando totalmente nuestro negocio y construyendo nuestro futuro con productos libres de humo.
Con un gran cambio, viene una gran oportunidad. Por lo tanto, donde sea que te incorpores, disfrutarás de la libertad de soñar y ofrecer soluciones mejores y más brillantes, así como el espacio para avanzar en su carrera con nosotros.
Nuestros equipos de retail tienen un impacto directo en nuestra nueva misión: convertir a los fumadores en los usuarios de nuestros innovadores productos IQOS libres de humo. Están a la vanguardia de nuestra transformación total a medida que lanzamos nuevas tiendas y nuevos productos.

Es una experiência emocionante y atractiva.
Si deseas tener un impacto que cambie la vida de los clientes, no hay mejor lugar para desarrollar tu carrera.
Tu día a día:
Serás responsable de liderar un equipo de Sales Experts del canal estanco, asegurando su compromiso y motivación para conseguir contribuir de manera directa al objetivo nacional.
Las principales responsabilidades serán:
- Poner en marcha el plan de ventas, asegurando una experiência de venta adecuada (consumer journey) y el despliegue de materiales en el punto de venta.
- Formar continuamente y gestionar un equipo comercial estableciendo objetivos alineados con la estrategia a nível nacional para todos los integrantes del mismo.
- Desarrollar al equipo dando constantemente feedback constructivo y revisando el desempeño de los mismos para asegurar el engagement con el punto de venta y una excelencia en la venta y el servicio al cliente.
- Cooperar con la fuerza de ventas para garantizar un ecosistema eficiente, proponiendo soluciones que satisfagan las distintas necesidades del consumidor.

- Fomentar un clima de colaboración para compartir y aprender las mejores prácticas en todos los equipos.
- Analizar los resultados y llevar a cabo controles frecuentes de las herramientas que deben estar puestas en marcha.
- Asegurar que todos los miembros del equipo tengan un claro entendimiento y sigan la ética y los Principios y Políticas de la Compañía, y actúen en consecuencia.
- Transmitir los valores de IQOS y demostrar un comportamiento coherente con la cultura de la marca.
A quién buscamos:
- Titulación universitaria: licenciatura o grado.
- Nível de inglés B2, nível de español C1 mínimo. Catalán en la región de Cataluña inicialmente es un requisito.
- Permiso para trabajar en la UE. Carnet de conducir europeo con antigüedad mínima de 1 año.
- Experiência previa en venta directa B2C o el sector retail.

- Experiência previa en gestión de equipos.
- Orientación al servicio al cliente.
- Conocimiento del paquete Microsoft Office (Word y Excel), Outlook.
- Liderazgo, coordinación y gestión de equipos. Iniciativa y pasión por el mundo de las ventas.
- Empatía y planificación. Altas habilidades de comunicación (fluidez verbal, lenguaje, tono, sonrisa) y escucha activa.
- Capacidad de adaptación y flexibilidad. Creatividad y visión de negocio.
Qué ofrecemos:
- Formación a cargo de la empresa.
- Contrato indefinido.
- Salario fijo + 650€/mes de variable en función de tu desempeño (sin tope).
- Coche de empresa + tarjeta Solred + sodexo.
- Seguro médico privado, seguro de salud y plan de pensiones.
- Estabilidad laboral y un buen ambiente de trabajo.
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