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Retail Sales Associate
hace 2 meses
Bella Hats S.L. is a specialized headwear boutique that offers high-quality products from renowned Italian artisans and miliners. Our company has a rich heritage and recognition in the industry, with a strong presence in various markets.
We are committed to providing exceptional customer service and consulting expertise to our clients. Our team is passionate about delivering the best quality products and ensuring a seamless shopping experience.
Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing excellent customer service, maintaining a high level of product knowledge, and driving sales growth.
Key Responsibilities- Provide exceptional customer service, ensuring a positive shopping experience for all clients
- Develop and maintain a strong product knowledge, including features, pricing, and after-sales services
- Proactively conduct price and feature comparisons to facilitate purchasing decisions
- Cross-sell and up-sell products to increase sales and customer satisfaction
- Ensure racks are fully stocked and packaging is ready/mounted before customers arrive
- Manage returns of merchandise, working closely with the Store Manager
- Coordinate with the Retail Sales Representatives team to provide excellent customer service, especially during peak times
- Inform customers about discounts and special offers, promoting sales growth
- Provide customer feedback to the Store Manager, ensuring continuous improvement
- Stay up-to-date with new products and services, developing skills continuously
- Fluent Spanish and good English language skills are essential
- Understanding of the retail sales process and consumer behavior principles
- Familiarity with inventory stocking procedures and cash desk operations
- Solid math skills and ability to work accurately with cash and credit transactions
- Excellent communication skills, capable of building trusting relationships with customers
- Ability to perform in fast-paced environments and adapt to changing situations
- Flexibility to work various shifts, including weekends and holidays
As a Retail Sales Associate at Bella Hats S.L., you will have the opportunity to work with premium brands, unique and luxury items, and a passionate team. You will be appreciated for your contribution and rewarded for your hard work.
If you are passionate about delivering exceptional customer service, developing your skills, and working in a dynamic environment, we encourage you to apply for this exciting opportunity.
