Program Assistant, Business School

hace 6 días


Madrid, España Undisclosed A tiempo completo

.Overview:Program Assistant - Business SchoolAre you interested in joining a dynamic and international team of professionals to transform education? IE University is seeking a highly skilled and creative Program Assistant to contribute to our cutting-edge educational initiatives within the GXMBA & IE Brown - Business School departmentThe Program Assistant is the first point of contact with students and professors on a day-to-day basis. The person in this role will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program.The candidate must feel comfortable working in a busy environment that will require multi-tasking and the ability to manage a high volume of work. Also, the successful candidate should be detail-oriented, enjoy interacting with students, and being a team player.Why IE University?With 50 years of experience and founded by and for entrepreneurs, IE University has turned business education on its head through disruptive teaching. We count on high-level faculty who bring real-world experience into the classroom and foster a hands-on approach to learning.Our purpose is to create transformative learning experiences that empower our students to make their mark in the world and make a difference.Our spirit of innovation and entrepreneurship has allowed us to drive change and constantly stay at the cutting edge of higher education. And through diversity, we have harnessed the power of people while also understanding and embracing the importance of humanities.Our PeopleAt IE we are:People-drivenChange BuildersAutonomy EnthusiastsCommunication EnthusiastsWe are looking for a person to join a full-time position based in Madrid (Maria de Molina 31).Responsibilities:Your role as Program Assistant will involve:- Interaction With Students- - Meet with students in order to solve issues, offer advice, and/or give support with empathy, sensitivity and a professional customer-oriented approach, on a daily basis.- Co-manage the relationship with class representatives together with other team members.- Support students facing academic difficulties or overall challenges within the program.- Manage (written and oral) communications with students, including all written regular communications and information points; presentations and information sessions; etc.- Using student feedback, identify ways to improve their experience with us.- Interaction With Professors And Other Departments- - Liaise with professors to communicate specific student or group situations, request feedback, ensure timely submission of grades, syllabi, etc. and provide ongoing support to faculty members and teaching staff.- Collaborate with other IE Departments – such as the Admissions Department, Marketing Department, Planning, Documentation, Student Services, Student Life, Registrar's Office, Maintenance Dept., International Mobility Office, etc



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