Customer Support Agent With Japanese

hace 2 semanas

Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

Wibit Consulting & Services (WibitCS) – Barcelona, Barcelona In collaboration with a leading investment firm offering Forex and CFD trading, we are looking to recruit a Japanese-speaking Customer Support Agent for their Limassol office.
Location: Remote (EMEA) Employment type: Full-time Remuneration: Service agreement DUTIES AND RESPONSIBILITIES: Graduated with a College/University degree.
Qualifications in economics/finance or any related field is a plus.
Excellent command of the English and Japanese languages, both verbal and written (C1) Relevant experience in the forex industry would be considered an advantage.
Flexible to work on a weekly rotating shift 24/7 (morning/afternoon/night) Excellent communication and interpersonal skills.
Computer literate with strong experience using MS Office applications, trading platforms, CRM Systems, Chat, and email systems to monitor performance.
Works independently and as part of a team with a willingness to ensure results are achieved.
Ability to work under pressure and meet deadlines.
Ability to work effectively in an office-based environment.
REQUIREMENTS: Assist customers in opening trading accounts.
Answer e-mails, amend existing accounts, maintain client records, and liaise with appropriate departments.
Handle welcome calls/call-back requests.
Maintain contact with existing clients to ensure high levels of client satisfaction.
Provide general information regarding platforms and services offered.
Handle back-office queries.
Support clients with technical and troubleshooting issues.
Deal with customer complaints promptly and effectively.
Provide support and troubleshooting on Meta Trader platforms.
Liaise with all departments to resolve issues.
Suggest ideas and actions to develop the market.
Coordinate with the marketing department regarding planning seminars, expos, and translations of certain campaigns.
Forward any issues or requests to the head of the department and/or the appropriate department.
Educate the customer where applicable.
Ability to work in a dynamic and multicultural environment.
BENEFITS: Remuneration according to qualifications and experience Medical Insurance Scheme Provident Fund Working Permit arrangements for the employee Company's Group Discount Scheme Free Parking In-house fitness room with classes Modern working space at a central and convenient location in Limassol close to the highway Friendly multinational environment Opportunities for professional learning and growth #J-18808-Ljbffr

  • Customer Support Agent With Japanese

    hace 2 semanas

    Barcelona, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    Wibit Consulting & Services (WibitCS) – Barcelona, BarcelonaIn collaboration with a leading investment firm offering Forex and CFD trading, we are looking to recruit a Japanese-speaking Customer Support Agent for their Limassol office.Location: Remote (EMEA)Employment type: Full-timeRemuneration: Service agreementDUTIES AND RESPONSIBILITIES: Graduated with...

  • Customer Support Agent with Japanese

    hace 2 semanas

    Barcelona, España Wibit Consulting & Services (WibitCS) A tiempo completo

    Wibit Consulting & Services (WibitCS) – Barcelona, Barcelona In collaboration with a leading investment firm offering Forex and CFD trading, we are looking to recruit a Japanese-speaking Customer Support Agent for their Limassol office. Location: Remote (EMEA) Employment type: Full-time Remuneration: Service agreement DUTIES AND RESPONSIBILITIES: ...

  • Japanese Customer Service

    hace 20 horas

    Barcelona, España Headhunt International A tiempo completo

    Japanese Customer Support & German Technical Support Opportunities in Athens, Greece Japanese Customer Support Japanese Technical SupportAthensGreece Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders! A great opportunity if you wish to experience working in the world...

  • Japanese Customer Service

    hace 20 horas

    Barcelona, España Head Hunt International A tiempo completo

    Japanese Customer Support & German Technical Support Opportunities in Athens, Greece Japanese Customer Support Japanese Technical Support Athens Greece Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!A great opportunity if you wish to experience working in the world...

  • Japanese Customer Service

    hace 4 días

    Barcelona, España Headhunt International A tiempo completo

    Japanese Customer Support Japanese Technical SupportAthensGreece Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders! A great opportunity if you wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms,...

  • Japanese Customer Service

    hace 2 días

    Barcelona, España Headhunt International A tiempo completo

    Japanese Customer Support & German Technical Support Opportunities in Athens, Greece Japanese Customer Support Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders! A great opportunity if you wish to experience working in the world of computer software, consumer...

  • Japanese Customer Service

    hace 5 días

    Barcelona, España Head Hunt International A tiempo completo

    Japanese Customer Support Japanese Technical Support Athens Greece Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!A great opportunity if you wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms,...

  • Japanese Customer Service

    hace 2 días

    Barcelona, España Head Hunt International A tiempo completo

    Japanese Customer Support & German Technical Support Opportunities in Athens, Greece Japanese Customer SupportJapanese Technical SupportAthensGreeceOur client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!A great opportunity if you wish to experience working in the world of...

  • Japanese Customer Service

    hace 2 días

    Barcelona, España Headhunt International A tiempo completo

    Japanese Customer Support & German Technical Support Opportunities in Athens, Greece Japanese Customer Support Japanese Technical SupportAthensGreece Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders! A great opportunity if you wish to experience working in the world...

  • Japanese Customer Service

    hace 3 días

    Barcelona, España Headhunt International A tiempo completo

    Japanese Customer Support & German Technical Support Opportunities in Athens, Greece Japanese Customer Support Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders! A great opportunity if you wish to experience working in the world of computer software, consumer...

  • Japanese Customer Service

    hace 5 días

    Barcelona, España Headhunt International A tiempo completo

    Japanese Customer Support Japanese Technical SupportAthensGreece Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders! A great opportunity if you wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms,...

  • Japanese Customer Service

    hace 5 días

    Barcelona, España Head Hunt International A tiempo completo

    Japanese Customer SupportJapanese Technical SupportAthensGreeceOur client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!A great opportunity if you wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms,...

  • Customer Support Agent

    hace 3 semanas

    Barcelona, España Cross Borders Talents A tiempo completo

    Job Title: Customer Support Agent (Dutch Speaker)Location: Barcelona, SpainJob Type: Full-TimeAbout Us: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in Dutch. If you are passionate...

  • Customer Support Agent

    hace 4 semanas

    Barcelona, España Cross Borders Talents A tiempo completo

    **Job Title: Customer Support Agent (Dutch Speaker)** **Location**: Barcelona, Spain **Job Type**: Full-Time **About Us**: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in Dutch. If...

  • Customer support agent

    hace 2 semanas

    Barcelona, España Cross Borders Talents A tiempo completo

    Job Title: Customer Support Agent (Dutch Speaker)Location: Barcelona, SpainJob Type: Full-TimeAbout Us: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in Dutch. If you are passionate...

  • Customer support agent

    hace 3 semanas

    Barcelona, España Cross Borders Talents A tiempo completo

    Job Title: Customer Support Agent (Dutch Speaker)Location: Barcelona, SpainJob Type: Full-TimeAbout Us: We are a leading company in the BPO, committed to delivering exceptional customer experiences. Our dynamic and multicultural team in Lisbon is looking for a motivated and enthusiastic Customer Support Agent who is fluent in Dutch. If you are passionate...

  • Customer Support Agent With Fluency In Danish

    hace 4 semanas

    Barcelona, Barcelona, España Cpm International A tiempo completo

    About the RoleWe are seeking a skilled Customer Support Agent to join our team at CPM International. As a Customer Support Agent, you will be the first point of contact for our clients, handling customer queries over the telephone, email, chat, and social media.Key ResponsibilitiesProvide high-quality customer service to our clients, ensuring that their...

  • Customer Support Agent with Amadeus Expertise

    hace 1 mes

    Barcelona, Barcelona, España Exoticca A tiempo completo

    Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips.Our team is committed to creating life milestones by delivering best-value trips, exploring unique destinations, and curating extraordinary travel experiences.We are seeking an experienced sales/customer service...

  • Japanese Customer Service

    hace 2 días

    Barcelona, España Head Hunt International A tiempo completo

    Japanese Customer Support & German Technical Support Opportunities in Athens, GreeceJapanese Customer Support Our client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!A great opportunity if you wish to experience working in the world of computer software, consumer...

  • Japanese Customer Service

    hace 20 horas

    Barcelona, España Head Hunt International A tiempo completo

    Japanese Customer Support & German Technical Support Opportunities in Athens, GreeceJapanese Customer SupportJapanese Technical SupportAthensGreeceOur client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!A great opportunity if you wish to experience working in the world of...