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Assistant Claims Manager

hace 2 meses


Barcelona, España Mygwork A tiempo completo

.This job is with Beazley, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Assistant Claims ManagerBarcelona, Catalonia, ES Job Title: Assistant Claims Manager Division: Group Claims Reports To: Claims Product Specialist and/or Claims Focus Group Leader, as per Beazley's organisation chart Key Relationships: Claims staff, underwriters, insureds, brokers and service providers Job Summary: An independent Claims Handler role focused on low to mid value claims with no significant coverage issues to help achieve the Beazley vision of being the highest performing specialist insurer. To contribute to the overall performance, development, and management of the Beazley claims function. To proactively manage claims, primarily at the individual level while gaining experience at the portfolio level through observing and working with peers. A key requirement of the role is to assist to achieve high levels of satisfaction for the client and broker through high quality claims management, resolution, and excellent client service. Key Responsibilities: Individual Claims Leadership Manage individual claims on a proactive basis from notification to closure, investing the necessary level of involvement required for each claim depending on the nature, category, maturity, type, and quantum of the claim. Focus primarily on the management of claims with an expected or actual value at or below $250,000 without Coverage Litigation or other significant flags. Adhere at all times to Beazley's Claims Reserving Philosophy and Standards. Act at the direction of line management to develop, iterate, document, and execute claims strategies considering uncertainties, key decisions, potential outcomes, and estimated associated costs. Engage and liaise with line management as appropriate on specific claims where additional experience or knowledge may be beneficial or is required. Understand and implement Beazley's Conduct Risk Policy. Claims Portfolio Management Work alongside and support Claims Managers in the management of the claims portfolio to optimise performance including the review of individual claims within the portfolio on a regular basis and ensuring reserves and records are maintained in a timely manner as required by Beazley's claims controls and standards. Communication of any material claims to Reinsurance and Finance as set out by the applicable claim's authority, claims protocols, and procedures. Working with Reinsurance to effect recoveries. Strategy and Business Planning Understand the overall strategic objectives and business plans of the Beazley claims function to the degree required to engage and liaise effectively with line management. Working with Underwriters Develop an understanding of marketing and underwriting strategies for the respective business area