Claims Operations Analyst
hace 4 meses
Position: Claims Operations Analyst
Location : Barcelona, Spain
Report to : Claims Operations Manager
- We_ _will_ not _accept_ _any_ _CVs_ via _agencies_._
Tokio Marine HCC
- Tokio_ Marine HCC _is_ a _leading_ _specialty_ _insurance_ group _with_ offices in the United States, the United _Kingdom_, Europe, Ireland, and _other_ _exciting_ locations. _With_ the _strength_ and _stability_ _that_ _comes_ _from_ _being_ a _member_ of the _Tokio_ Marine group, and more _than_ _fifty_ _years_ of _growth_, _profitability_, and _stability_, _we_ _offer_ important _insurance_ _products_ _that_ _most_ people _don’t_ _even_ know _exist_. _Our _products_ _allow_ _our_ _customers_ to _take_ on _opportunity_ _with_ confidence._
- Just _as_ _we_ _invest_ in _our_ _company_, _we_ _invest_ in _our_ _employees_’ _careers_. _We_ _provide_ _our_ _employees_ a collaborative and _rewarding_ _environment_ _within_ _which_ to gain the _knowledge_, _skills_, and _experience_ _that_ lead to a _rewarding_ _career_._ In _turn_, _our_ _competitive_ salaries, attractive _benefits_, and _potential_ for _career_ _growth_ _allow_ _you_ to _take_ on _opportunity_ _with_ confidence.”_
About the role:
As a Claims Operations Analyst, based in our Barcelona office you will be employed by our legal entity Tokio Marine Europe S.A. Sucursal en España and that trades under the Tokio Marine HCC name. You will directly report to the TME Claims Operations Manager.
We are looking for passionate, curious, and driven team players who thrive on sparking creativity, challenging limits, and fostering innovation. At TMHCC you’ll engage in exiting projects, nurturing your professional journey by collaborating with top-tier colleagues around Europe.
Key Responsibilities:
- Technology proficiency: Rapidly learn and become proficient in all systems and tools used by the function (cross-operational).-
- Defect management: Proactively identify system defects, raise tickets with IT and track them through resolution. Be the go-to person for issues solving for the extended team.-
- Process documentation: Produce detailed end-to-end documentation of function processes, ensuring clarity and accuracy.-
- Reporting: Assist to generate and maintain reports to track claims department performance and efficiency.-
- Procedures enhancement: Collaborate on refining and optimising claims procedures to improve overall efficiency. Make recommendations to Operations Manager and support implementation efforts.-
- Project support: Assist the manager in handling a high volume of company’s projects ensuring their successful completion.-
- Organize, prioritize, and manage workflow meticulously to fulfill both individual and team requirements.-
- Adhere rigorously to the established best practices for claims processes and protocols.Skills And Competencies Required:
- Fluent proficiency in English-
- Experience in a similar role within the insurance or financial industry.-
- High proficiency in the use of MS O365.Skills And Competencies Preferred:
- Fluent proficiency in other any other European language-
- Background in Claim handling and Claims management systems- The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic organization experiencing rapid growth and are seeking energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an equal opportunity employer. Please visit _
- for more information about our companies._- #LI-HF1_
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