Technical Support Specialist |

hace 2 meses

Zaragoza, España Vastbouw A tiempo completo

Imagina un lugar donde tus ideas no solo son bienvenidas, sino que son el motor que impulsa nuestra evolución. En nuestra empresa, te invitamos a ser arquitect@ de tu propio éxito, explorando proyectos innovadores y desafiando constantemente tus límites, con una propuesta de valor alrededor del Workplace (Communication Services, IT Services, Printing Services) y de la Digitalización de Procesos (IT Consulting, Application Integration, Hyperautomation), todo bajo un marco de Hybrid Infrastructure (Datacenter, Cloud, Storage, Backup). #LetPeopleSucceedNo es solo un trabajo, es una aventura de descubrimiento y aprendizaje continuo. Aquí, cada día es una oportunidad para aprender algo nuevo, colaborar con l@s mejores y ser parte de algo realmente extraordinario. Además, en nuestra cultura laboral, la diversidad y la inclusión son pilares fundamentales. Valoramos las voces únicas y celebramos la riqueza que aportan a nuestro equipo. Junt@s, estamos construyendo un entorno donde todos prosperamos.Posición: Technical Support SpecialistEl/la Technical Support Specialist se unirá al equipo de Hyper-Automation Factory realizando las siguientes funciones:Resolución y gestión de incidencias, escalando a niveles de soporte adicionales en caso de ser necesario.Soporte a usuarios.Gestión de peticiones.Despliegue de soluciones de software.Gestión de configuraciones.Documentación de cambios menores en sistemas y procesos.Requisitos:Preferentemente Módulo de Grado Superior o Diplomado/Licenciado en Informática, Sistemas de la información o vertiente tecnológica.Imprescindible Nivel de inglés B2/C1 hablado y escrito.Nociones de conectividad y redes TCP/IP.Conocimientos en la administración de sistemas Windows. Muy valorables certificaciones oficiales.Habituado a trabajar con MS Office, principalmente PowerPoint, Word y Excel.Valorables conocimientos básicos de programación con capacidad de desarrollar scripts sencillos.Muy valorable experiencia en la prestación de servicios basados en ITIL.Muy valorable el conocimiento de francés e idiomas adicionales.Proactividad, iniciativa y autonomía.Capacidad de trabajar en equipo.Customer centric. Acostumbrado/a a tratar con clientes finales.Capacidad analítica y de resolución.Ofrecemos:Crecimiento profesional: Incorporación a un equipo estable, compartiendo experiencias y mejores prácticas con compañeros de alto rendimiento en un entorno colaborativo. Te ofrecemos contrato indefinido, además de un plan de formación y carrera adaptado a tus expectativas.Equilibrio trabajo-vida: Disfruta de una jornada intensiva durante más de dos meses en verano, los viernes, los pre-festivos y la tarde de tu cumpleaños.Excelente clima laboral: Celebramos nuestros éxitos como una gran familia. No te pierdas nuestras fiestas de Navidad, Summer Party y otros eventos solidarios y deportivos.#J-18808-Ljbffr

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