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Regional Training Manager For Europe South And

hace 4 meses


Madrid, España Importante Grupo A tiempo completo

Alcatel-Lucent Enterprise (ALE) is looking for a Regional Training Manager (M/F) based in Spain, responsible for coordinating training activities in Europe South, North America, and South America. The main focus is to work with partners and customers on training activities, planning, scheduling trainings based on market demand, and assigning trainers to different courses.Responsibilities: Communicate and launch the training strategy, offer, pricing, programs towards customers and internals, collect and generate the training demands in line with ALE strategy and local/regional strategy.Accountable for the quantity and quality of the training delivery in the region for customers and relay information from/to the central team.Ensure that training planning satisfies regional needs by defining a forecast template and implementing a forecast process with sales.Provide means and plans to achieve certifications for business partners by working closely with the Channel Sales Manager on the accreditation of the business partners.Support the sales activity by ensuring the readiness of the business partners and customers on the Alcatel-Lucent Enterprise portfolio in the region.Interface between end customer and delivery team, fully rely on Education Delivery Team for scheduling/resources.Manage the relationship with Training Partners on an activity basis.Ensure that Training partners know the processes to ensure best-in-class delivery and inform the Education team about new TP contracts and specificities.Organize and validate contract reviews with Partners.Animate the Training Partners Network (offer, feedback).Responsible for quotation of TP student kits/equipment.Manage the relationship with Training Suppliers.Qualifications: Master the customer relationship.Customer-facing strong aptitude, commercial negotiation skills, adaptability to work in a multinational environment.Focus on results and innovativeness, excellent verbal and written communication.Expertise in Education Offer and Learning Environment.Mastering ALE business model and associated process/needs and the ALE Solutions portfolio.Ability to organize and work in a team.Fluent written and spoken Spanish, English, and German would be a great bonus.#J-18808-Ljbffr