Sr. Manager, Technical Account Management
hace 2 días
Sr. Manager, Technical Account Management - Madrid Hub (Hybrid)Technical Account Managers (TAMs) at HashiCorp act as our customers' primary technical point of contact, serving as experts to help drive product adoption, establish best practices and increase value attainment across our customers' journey TAMs help our customers successfully onboard and integrate their HashiCorp tools into their software stacks and development lifecycles. TAMs also help customers recognize maximum value with our tooling by focusing on driving adoption of additional high-value product use cases. Finally, TAMs ensure customers are prepared for an on-time renewal by cementing the value of the HashiCorp toolchain within their stack, and by mitigating any risks to the renewal.
What you'll do (responsibilities)As a Senior Manager, Technical Account Management at HashiCorp, you will lead a diverse team in a high-performance environment, applying your expertise in technical account management. Your role will be pivotal in guiding our CoE Technical Account Managers to be responsible for the customer lifecycle: driving our customers to successful renewals, improving their happiness with HashiCorp, and growing adoption of our products across their journey. You will be reporting to the EMEA Theater Leader for Customer Lifecycle Management.
Lead all aspects of a team of TAMs, providing leadership, mentorship, and direction.Lead team performance, set clear goals, and foster a culture of excellence and continuous improvement.Understand the HashiCorp customer journey and lead the continued execution and development of our customer-facing motions with the goal of driving customer satisfaction, consumption of license and acquiring outstanding renewal rates.Build and maintain positive relationships with key customer partners, account team leadership, and internal collaborators and leaders, managing risks and opportunities related to product adoption, renewal, and expansion.Work closely with the Value Engineering and Product Management teams to translate customer needs into technical solutions and contribute to new product requirements.Drive strategic opportunities across the entire customer journey.What you'll need (basic qualifications)At least 4+ years of management experience in technical account management, solution architecture, sales engineering, or related fields.Strong business management fundamentals and experience in a Professional Services or Software Startup company.Demonstrated leadership in running technical teams with a focus on getting results and team development.People leadership and a recognized leader in the organizations where you previously worked.Demonstrated experience leading strategic customer accounts and large projects.Deep knowledge in cloud infrastructure, DevOps practices, and HashiCorp products.Outstanding communication skills with the ability to lead stakeholder relationships effectively.Certifications in HashiCorp Secure Products, Cloud providers (AWS/Azure/GCP), and container orchestration (CKA) are highly desirable.B.S. degree in an engineering or similar program from an accredited college/university (or equivalent experience) preferred.Ability to travel up to 25%.Life at HashiCorpHashiCorp is driven by our people and our principles which have been the foundation of everything we do since the company was founded in 2012. Join us on our journey as we work to support the world's most innovative companies as they transition to cloud and multi-cloud infrastructure through simple yet powerful workflows and automation.
At HashiCorp, we build the infrastructure that enables innovation. Our suite of multi-cloud infrastructure automation products are the underpinnings of the largest enterprises in the world, who rely on our solutions to provision, secure, connect, and run their critical applications to deliver crucial services, communications tools, and entertainment platforms to the world.
HashiCorp is proud to be an Equal Employment Opportunity employer. We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.
HashiCorp is committed to providing reasonable accommodations to qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please reach out to ******.
#J-18808-Ljbffr
-
Sr. Manager, Technical Account Management
hace 17 horas
Madrid, España Hashicorp, Inc. A tiempo completo.Sr. Manager, Technical Account Management - Madrid Hub (Hybrid) Technical Account Managers (TAMs) at HashiCorp act as our customers' primary technical point of contact, serving as experts to help drive product adoption, establish best practices and increase value attainment across our customers' journey! TAMs help our customers successfully onboard and...
-
Sr. Manager, Technical Account Management
hace 3 días
Madrid, España HashiCorp, Inc. A tiempo completoSr. Manager, Technical Account Management - Madrid Hub (Hybrid) Technical Account Managers (TAMs) at HashiCorp act as our customers’ primary technical point of contact, serving as experts to help drive product adoption, establish best practices and increase value attainment across our customers’ journey! TAMs help our customers successfully onboard and...
-
Sr. Manager, Technical Account Management
hace 17 horas
Madrid, España HashiCorp A tiempo completoSr.Manager, Technical Account Management - Madrid Hub (Hybrid) Technical Account Managers (TAMs) at HashiCorp act as our customers' primary technical point of contact, serving as experts to help drive product adoption, establish best practices and increase value attainment across our customers' journey!TAMs help our customers successfully onboard and...
-
Sr. Manager, Technical Account Management
hace 5 días
Madrid, España HashiCorp A tiempo completo**About the team**: Technical Account Managers (TAMs) at HashiCorp act as our customers' primary technical point of contact, serving as experts to help drive product adoption, establish best practices and increase value attainment across our customers' journey! TAMs help our customers successfully onboard and integrate their HashiCorp tools into their...
-
Technical Account Manager
hace 4 semanas
Madrid, Madrid, España Empresa Reconocida A tiempo completoTechnical Account ManagerAt Empresa Reconocida, we are seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be the primary point of contact for our customers, providing expert technical support and guidance to ensure their success with our products.Key Responsibilities:Provide proactive and reactive...
-
Technical Account Manager
hace 4 semanas
Madrid, Madrid, España Empresa Reconocida A tiempo completoTechnical Account ManagerAt Empresa Reconocida, we are seeking a highly skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be the primary point of contact for our customers, providing expert technical support and guidance to ensure their success with our products.Key Responsibilities:Provide proactive and reactive...
-
Technical Account Manager
hace 3 semanas
Madrid, Madrid, España Amazon A tiempo completoJob Title: Technical Account ManagerAt Amazon Web Services, we're looking for a Technical Account Manager to work with our customers' creative and transformative spirit of innovation across all technologies. As a Technical Account Manager, you will help craft and execute strategies to drive customer adoption and use of AWS services.Key...
-
Technical Account Manager
hace 3 semanas
Madrid, Madrid, España Amazon A tiempo completoJob Title: Technical Account ManagerAbout the Role:We are seeking a highly skilled Technical Account Manager to join our team at Amazon Web Services. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our enterprise customers, helping them to achieve the best value from our cloud services.Key...
-
Technical Account Manager
hace 4 semanas
Madrid, España CAST Software Inc. A tiempo completoCAST is the software intelligence category leader. CAST technology can see inside custom applications with MRI-like precision, automatically generating intelligence about their inner workings - composition, architecture, transaction flows, cloud readiness, structural flaws, legal and security risks. It’s becoming essential for faster modernization for...
-
Technical Account Manager
hace 2 meses
Madrid, España Cast Software Inc. A tiempo completoCAST is the software intelligence category leader. CAST technology can see inside custom applications with MRI-like precision, automatically generating intelligence about their inner workings - composition, architecture, transaction flows, cloud readiness, structural flaws, legal and security risks. It's becoming essential for faster modernization for cloud,...
-
Technical Account Manager
hace 2 meses
Madrid, España Cast Software Inc. A tiempo completoCAST is the software intelligence category leader.CAST technology can see inside custom applications with MRI-like precision, automatically generating intelligence about their inner workings - composition, architecture, transaction flows, cloud readiness, structural flaws, legal and security risks.It's becoming essential for faster modernization for cloud,...
-
Technical Account Manager
hace 3 meses
Madrid, España Cast A tiempo completoCAST is the software intelligence category leader. CAST technology can see inside custom applications with MRI-like precision, automatically generating intelligence about their inner workings - composition, architecture, transaction flows, cloud readiness, structural flaws, legal and security risks. It's becoming essential for faster modernization for cloud,...
-
Technical Account Manager
hace 1 mes
Madrid, Madrid, España Fortinet A tiempo completoJob Title: Technical Account ManagerFortinet is seeking a skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for building and maintaining strong relationships with our key enterprise customers.Key Responsibilities:Develop a deep understanding of customer business and technical needs to provide...
-
Technical Account Manager
hace 4 semanas
Madrid, Madrid, España Fortinet A tiempo completoJob Title: Technical Account ManagerFortinet is seeking a skilled Technical Account Manager to join our team. As a Technical Account Manager, you will be responsible for building and maintaining strong relationships with our key enterprise customers.Key Responsibilities:Develop a deep understanding of customer business and technical needs to provide...
-
Madrid, España Engineeringuk A tiempo completo.Sr Design Program Manager (Technical Infrastructure Program Management), Global Building DesignDESCRIPTIONAt Amazon, we are a diverse, driven, and creative team of design professionals, managers, and leaders working daily to develop and construct facilities that are changing the world of logistics.Global Building Design is seeking a Sr Technical Design...
-
Technical Account Manager
hace 4 semanas
Madrid, Madrid, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Amazon. As a Technical Account Manager, you will be responsible for providing consultative architectural and operational guidance to our customers, helping them achieve the greatest value from AWS.You will work closely with our customers to understand their business...
-
Technical Account Manager
hace 4 semanas
Madrid, Madrid, España Amazon A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Account Manager to join our team at Amazon. As a Technical Account Manager, you will be responsible for providing consultative architectural and operational guidance to our customers, helping them achieve the greatest value from AWS.You will work closely with our customers to understand their business...
-
Madrid, España Amazon A tiempo completo.Sr Design Program Manager(Technical Infrastructure Program Management), Global Building Design Job ID: 2811311 | Amazon EU SARL (Spain Branch) - C16At Amazon, we are a diverse, driven, and creative team of design professionals, managers and leaders working daily to develop and construct facilities that are changing the world of logistics.Global Building...
-
Senior Technical Account Manager
hace 2 meses
Madrid, España Zero Hash A tiempo completo.About the roleThe Client Services team at Zero Hash acts as the customer's trusted advisor and partner, building and growing an ongoing healthy relationship with each customer. Team members are responsible for scoping out new opportunities, onboarding new business, managing customer relationships and upsells, customer experience, facilitating daily...
-
Madrid, España Amazon Eu Sarl (Spain Branch) - C16 A tiempo completo.Job Title: Sr Technical Design Infrastructure Program Manager (TIPM)At Amazon, we are a diverse, driven, and creative team of design professionals, managers, and leaders working daily to develop and construct facilities that are changing the world of logistics.Global Building design is seeking a Sr Technical Design Infrastructure Program Manager (TIPM) to...
