It Delivery Manager

hace 1 semana

Madrid, España Kryptos Technologies Limited A tiempo completo

TasksIT Delivery ManagerLocation - Madrid, SpainDuration: 1 yearThe IT Delivery / Engagement Manager is responsible for managing relationships with internal and external stakeholders, ensuring the alignment of IT services with business needs, and overseeing the delivery of IT projects.Job DescriptionTechnical Experience: -Core experience in managing the overall IT Infrastructure delivery on AWS with experience on overall cloud Infra ManagementCore experience in overall Cloud FinOps, Automation and Application re-engineeringKnowledge of Cloud Operations and SRE conceptsBasic knowledge of in ECS, EKS, Kubernetes operationStakeholder Management:Build and maintain strong relationships with the customer IT organization and front end customer communication onsiteAct as the primary point of contact for all IT-related inquiries and issues for the organization with multiple customersUnderstand and anticipate the business needs of stakeholders and translate them into IT requirements.Project Management:Oversee the planning, execution, and delivery of IT projects with multiple projectsEnsure projects are completed on time, within scope, and within budget.RequirementsService Delivery:Ensure the delivery of high-quality IT services that meet business needs.Monitor and report on service performance and customer satisfaction.Implement and manage service level agreements (SLAs).Ensure consistent high CSAT from the customer.Collaboration and Communication:Facilitate effective communication between IT teams and customer business units.Conduct regular meetings with customer and internal stakeholders to provide project updates and gather feedback.#J-18808-Ljbffr

  • It Delivery Manager

    hace 1 semana

    Madrid, España Kryptos Technologies Limited A tiempo completo

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    hace 2 semanas

    Madrid, España Kryptos Technologies limited A tiempo completo

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    hace 2 semanas

    Madrid, España Kryptos Technologies limited A tiempo completo

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    hace 5 días

    Madrid, España Kryptos Technologies Uk Limited A tiempo completo

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    hace 3 días

    Madrid, España Kryptos Technologies Limited A tiempo completo

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    hace 2 días

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