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.About Us & Our CultureWe, employees, need a much more engaging solution around our compensation, and that's why Cobee was born. Since we created Cobee back in November 2018, our vision has been unwavering: to become the most desirable solution for employees to get compensated at work. As we fight for that vision, we truly believe that we can improve the overall well-being of employees at the same time that we make them feel more engaged with their companies.We began with a single benefit, and today we offer a diverse range of benefits in three countries, with a team of more than 140 talented people across the globe. We have raised more than €55 Million in venture capital funding backed by world-class investors, including a recent €40 Million Series B investment.Recently, Cobee has been acquired by Pluxee, marking a significant milestone in our growth journey, as we continue to expand and scale globally.While much has changed since our humble beginnings, we stay true to what we believe and to our culture:Humble Excellence: We are a team committed to excellence and delivering top-notch results. We make informed decisions and collaborate to succeed, while also approaching our endeavors with low ego and open-mindedness. We support our teammates and give them the opportunity to shine.Team Innovation: We are trailblazers, disrupting the status quo and creating something new. We embrace risk and challenge ourselves to think creatively, fostering teamwork and diversity to fuel our ideas. Everyone is encouraged to contribute and have a say in decision-making.Lean Ownership: Lean Ownership means owning our actions and outcomes, proactively seeking ways to improve the company for the long haul. We prioritize and simplify to move quickly and work with full autonomy to be agile.About The RoleCobee is scaling up (40 to +150 people in less than 1 year) and this requires a change in the way we operate, trying to make processes the most efficient and providing the best service to our clients. Since our client portfolio keeps growing at a really high pace we need more hands to get the job done.We are looking for a Ops-Customer Specialist for our Ops department to help solve problems and doubts about the different benefits offered. The Ops team is in charge of keeping all our clients happy with a high quality service and communication while providing fast and detailed solutions.You will be critical in ensuring that Cobee values and culture is top of mind in every hiring decision that is made while continuing to develop a best-in-class employee experience through forward-looking and innovative policies and frameworks around compensation, benefits, and the promotion of health & wellness.The role is hybrid, requiring three days per week in the office. It is Madrid-based, with our company headquartered in the heart of the city
