Support Engineer, Audible
hace 1 mes
.At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT THIS ROLEAudible is looking for a dynamic and motivated Support Engineer to join a growing team. If you are customer-focused with creative problem-solving skills and have experience supporting technology teams this role may be for you. As a member of our team you will have the opportunity to develop your career while supporting Audible's services, platforms, and unique Activate Caring culture. This is a fantastic opportunity to leverage your communication, technical, and problem-solving skills to impact millions of customers around the world.As a Support Engineer, you will:Become a subject matter expert on one or more servicesProvide support activities for these services and regularly work with development teams to establish and improve service supportOperate with guidance from management and aggressively drive issues to resolutionUnderstand the business logic and architecture of supported services to regularly resolve undocumented trouble ticketsBe able to read and understand complex application code and make approved code fixes to resolve support issuesProvide mentoring, training, documentation, and tools to other Support Engineers to enable them to perform support activitiesRegularly contribute to the creation and improvement of all support documentationPerform code builds and deployments communicating status regularly before, during, and after each deploymentCreate and interpret metrics that measure support success and service performanceHelp develop and refine operational policies and procedures used by teams and internal customersParticipate fully and constructively in the planning of team's workHave the ability to write simple and efficient tools to improve operational efficiencyLearn to contribute to design and development of support tools using software engineering best practicesMentor other Support Engineers and are involved with interviewing and onboarding new team membersBASIC QUALIFICATIONS- 2+ years industry experience in programming and/or technical support roles- Experience troubleshooting and debugging technical systemsPREFERRED QUALIFICATIONSJava Programming and Linux Operating System experienceDemonstrated success as an individual contributor, managing standard operating procedures and internal processesSuperior team skills in dealing with users at all levels in a team environmentExceptional communication, documentation and presentation skills for technical and business audiencesAmazon is committed to a diverse and inclusive workplace
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Support Engineer, Audible
hace 4 semanas
Madrid, España Amazon A tiempo completo.At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us....
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Audible Technical Support Specialist
hace 2 semanas
Madrid, Madrid, España Amazon A tiempo completo**About Audible and Our Mission**Audible, an Amazon company, is a leader in the audio storytelling industry. We believe that stories have the power to transform lives, which is why we work with world-renowned creators to produce and share engaging audio content with millions of global listeners.We are a diverse team of dreamers and inventors who come from...
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Support Engineer, Audible
hace 1 mes
Madrid, España Amazon A tiempo completoAt Audible, we believe stories have the power to transform lives.It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners.We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other.Imagine your future with us.ABOUT...
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Support Engineer, Audible
hace 1 mes
Madrid, España Amazon A tiempo completoAt Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us....
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Support Engineer, Audible
hace 4 semanas
Madrid, España Amazon A tiempo completoAt Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT...
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Support Engineer, Audible
hace 1 mes
Madrid, España Amazon A tiempo completoAt Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT...
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Support Engineer, Audible
hace 4 semanas
Madrid, España Amazon A tiempo completoAt Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us....
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Buen Salario Support Engineer, Audible
hace 1 mes
Madrid, España Amazon A tiempo completo.At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with...
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Support Engineer, Audible
hace 1 mes
Madrid, España Amazon A tiempo completoAt Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT...
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Support Engineer, Audible
hace 4 semanas
Madrid, España Amazon A tiempo completoAt Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.ABOUT...
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Technical Support Specialist, Audible
hace 1 mes
Madrid, Madrid, España Amazon A tiempo completoAudible is looking for a skilled Support Engineer to join our growing team. As a Support Engineer, you will be responsible for providing top-notch support to our customers, working closely with development teams to resolve issues, and contributing to the creation and improvement of support documentation.Key Responsibilities:Become a subject matter expert on...
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Software Support Engineer
hace 2 días
Madrid, España Amazon A tiempo completo.Do you like working with very smart technical and business people who are at the forefront of defining and inventing digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could be a job...
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Software Support Engineer
hace 3 días
Madrid, España Amazon A tiempo completoDo you like working with very smart technical and business people who are at the forefront of defining and inventing digital media delivery and presentation?Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems?If so, this could be a job for...
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Software Support Engineer
hace 2 días
Madrid, España Amazon A tiempo completoDo you like working with very smart technical and business people who are at the forefront of defining and inventing digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could be a job...
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Software Support Engineer
hace 4 días
Madrid, España Amazon A tiempo completoDo you like working with very smart technical and business people who are at the forefront of defining and inventing digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could be a job...
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Software Support Engineer
hace 2 días
Madrid, España Amazon A tiempo completoDo you like working with very smart technical and business people who are at the forefront of defining and inventing digital media delivery and presentation? Do you like working on multiple product lines and at the same time analyzing and identifying the common threads and issues that can be leveraged to solve multiple problems? If so, this could be a job...
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Technical Support Specialist, Audio Solutions
hace 2 semanas
Madrid, Madrid, España Amazon A tiempo completoAbout AudibleWe believe stories have the power to transform lives. Our team works with leading creators to produce and share audio storytelling with millions of global listeners.Role OverviewAudible is seeking a dynamic Support Engineer to join our growing team. If you're customer-focused, have creative problem-solving skills, and experience supporting...
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Technical Support Specialist
hace 3 semanas
Madrid, Madrid, España Amazon A tiempo completoAbout the RoleAudible is seeking a skilled Support Engineer to join our growing team. As a Support Engineer, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and collaborating with development teams to improve our services.Key Responsibilities• Become a subject matter expert on one or more...
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Cloud Support Engineer
hace 21 horas
Madrid, España Amazon A tiempo completoJob ID: 2622516 | Amazon Web Services Korea LLC Cloud Support Engineer (CSE)? AWS ???? ???? ??? ???? ??? ?? troubleshooting ? general guidance ?? ????? ?????.CSE? ??? Profile? ?? ??? AWS ???? ?????.Profile? ??? ?? ???? ????.Computing (Linux/Windows) Networking, Security Storage & Contents Delivery Network Deployment Developer & Mobile Services (Serverless,...
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Cloud Support Engineer
hace 2 días
Madrid, España Amazon A tiempo completoJob ID: 2622516 | Amazon Web Services Korea LLCCloud Support Engineer (CSE)? AWS ???? ???? ??? ???? ??? ?? troubleshooting ? general guidance ?? ????? ?????. CSE? ??? Profile? ?? ??? AWS ???? ?????. Profile? ??? ?? ???? ????.Computing (Linux/Windows)Networking, SecurityStorage & Contents Delivery NetworkDeploymentDeveloper & Mobile Services (Serverless, Web...
