Technical Investigation
hace 4 semanas
AB Tasty is a global leader in AI-powered experience optimization solutions empowering brands using personalization, experimentation, recommendations, and search to build better experiences on their websites and apps. Integrated into a single platform, AB Tasty offers web and API-based solutions that provide companies with a unified approach to creating seamless experiences for customers. Brands use AB Tasty's platform to align digital, e-commerce, and product teams on revenue goals by optimizing and innovating digital experiences. Founded in 2013, AB Tasty's customer roster includes world-leading brands such as Kering, McDonald's, Ulta Beauty, L'Oreal, Disneyland Paris, and LVMH among others. AB Tasty has 12 offices across the globe: North America, Europe, Asia Pacific. Within the Professional Services department, working with a Senior Technical Support Manager, you will participate in client inquiry investigation and ticket board management that has only one goal: to ensure a fast, thorough and efficient solution to any issues that might occur in our tool. You'll be responsible for investigating the incoming client team inquiries, determining cause and solutions, or assigning a developer to fix the issue. Contract and Location: Permanent full-time contract Paris Office (64-66 rue des Archives) Smooth remote work policy (up to 3 days a week) What you will do: Investigate and follow up on tickets through JIRA Review and clarify ticket details, requesting missing information if needed Identify the cause, prioritize issues, and handle priorities in time-sensitive situations Perform data analysis and suggest solutions Assign tickets to developers for technical patches Collaborate with Client Success, Technical Support, Developers, and QA teams Improve existing documentation Provide feedback to the product team to improve AB Tasty products You have a technical background and a desire to move into a more versatile role, or you have a business background with a strong interest and skills in technology You have a strong interest in software development and data management You able to read and understand code (HTML/CSS/JavaScript) You have strong problem-solving and organizational skills, the ability to multi-task and think outside the box to identify and solve problems You are an excellent communicator, fluent in English, and have a working knowledge of French What we offer: Huge impact. AB Tasty is only as great as our team. By ensuring our clients' satisfaction, you'll have a direct impact on the company's success No micromanaging. Be the owner of your effort - you'll be one of the team and fully trusted to take responsibility for your tasks. You'll have every incentive to make a real impact International reach. Our audience is wildly international, and our team is too. Although our HQ is located in France, our company language is English Continuous education. We offer many opportunities for each employee to learn and grow from a mix of professional and non professional topics Unique career opportunity. By joining a fast-growing company that's making waves in the tech industry, you'll have a wonderful chance to enhance your learning and advance in your career faster than you ever thought possible Lots. Of. Fun. Our incredible magic makers organize awesome events, such as team games, drinks, yoga classes, parties, and a company-wide retreat every year with employees from all countries gathering for 2 days of fun Remote working, flexible schedule. This isn't a "clock in, clock out" company. We care about your productivity, not tracking every minute you're on site. It's up to you to always be responsible for your work, no matter where you are or what schedule you're keeping Time for yourself. After a year within AB Tasty, we offer you a day off during which we simply ask you to think about your career expectations with us. It's not always easy to find time for introspection and to envision what path can lead us to a happy career so we offer a Retreat Day as an opportunity to reflect on that. We not only aim to succeed, but also to make you succeed
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Oracle Fusion Finance Technical Developer
hace 4 semanas
España DELTACUBES PVT LTD A tiempo completoJob Details: EXP: 5 Years Shift Timings: Regular Shift Mode: Remote job Technical Skills: o Experience in Oracle Fusion Cloud ERP implementations and/or upgrades. o More than 5 years of experience in working on Financials modules of Oracle Fusion/R12 covering AR, AP, CE, FA and GL. o In-depth experience in any or all: General Ledger, Subledger Accounting,...
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Oracle Fusion Finance Technical Developer
hace 3 semanas
España Deltacubes Pvt Ltd A tiempo completoJob Details: EXP: 5 Years Shift Timings: Regular Shift Mode: Remote job Technical Skills: o Experience in Oracle Fusion Cloud ERP implementations and/or upgrades. o More than 5 years of experience in working on Financials modules of Oracle Fusion/R12 covering AR, AP, CE, FA and GL. o In-depth experience in any or all: General Ledger, Subledger Accounting,...
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Technical Support Specialist
hace 2 semanas
España buscojobs España A tiempo completoWe are Looking for a Technical Support Specialist L1 or L2.Location : Shaw Blvd. MandaluyongWork Set-up : onsite / Shifting.Job Description :Provide first class customer service / support via telephone, email, chat, and any future channels.Conduct preliminary investigation: replicate, validate, and troubleshoot issues/tickets raised by customers.Triage...
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EHS Specialist
hace 1 mes
España Mentor Technical Group A tiempo completoMentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and efficacy guidelines. With offices...
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Technical Support Specialist
hace 3 semanas
España Tasq Staffing Solutions A tiempo completoWe are Looking for a Technical Support Specialist L1 or L2. Location: Shaw Blvd. Mandaluyong Work Set-up: onsite/Shifting. Job Description: Provide first class customer service/support via telephone, email, chat, and any future channel Conduct preliminary investigation: replicate, validate, and troubleshoot issues/tickets raised by customers Triage inbound...
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Technical Analyst
hace 1 mes
España WiseEnergy group A tiempo completoWorking as part of WiseEnergy's Global Technical Operations Team you will be part of an international team with members in UK, US, Spain, Portugal, Italy, Chile, Poland and India. The core of this role is daily supervision and analysis of the performance of the solar plants, daily monitoring, incident tracking and resolution, performance analysis and issue...
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Associate Technical Consultant
hace 1 mes
España Clarivate A tiempo completoWe are looking for a motivated Technical Consultant to join our dynamic and agile Software Development & Engineering Team. As a Technical Consultant, you will play a key role in supporting our innovative software solutions. This is an amazing opportunity to work in the 3rd Level Support for our IP Management System IPfolio. If you have a passion for...
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Technical Analyst
hace 2 semanas
España buscojobs España A tiempo completoWorking as part of WiseEnergy's Global Technical Operations Team, you will be part of an international team with members in the UK, US, Spain, Portugal, Italy, Chile, Poland, and India. The core of this role is daily supervision and analysis of the performance of the solar plants, daily monitoring, incident tracking and resolution, performance analysis and...
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Technical Analyst
hace 1 mes
España Experian A tiempo completoCompany Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and...
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Technical Support Engineer
hace 2 meses
España Gravitee A tiempo completoJoin the API Revolution at Gravitee—Where Innovation Meets Growth Since our beginnings in 2015, Gravitee has grown into a global force, recognized as a 2024 Gartner Magic Quadrant™ Leader for API Management. What started with four developers challenging the complexities of APIs has evolved into a revolutionary platform powering API and event stream...
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Technical Analyst
hace 1 mes
España NextEnergy Capital Group A tiempo completoWorking as part of WiseEnergy's Global Technical Operations Team, you will be part of an international team with members in the UK, US, Spain, Portugal, Italy, Chile, Poland, and India. The core of this role is daily supervision and analysis of the performance of the solar plants, daily monitoring, incident tracking and resolution, performance analysis and...
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Technical Support Executive
hace 1 mes
España Dow Jones A tiempo completoJob Description The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street...
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Technical Services Manager, Barcelona
hace 3 días
España Aristocrat A tiempo completoTechnical Services Manager, BarcelonaBarcelona - ESP, Barcelona, ESYou will join us as our new Technical Service Manager. Technical Service is a very important contributor for the success of the EMEA region and the area of responsibility for this role is very wide. It therefore requires thorough knowledge of products, company processes, gaming industry...
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Project Engineer
hace 3 semanas
España ARCADIS North America A tiempo completoAs an Arcadian, you already help us deliver world leading sustainable design, engineering, and consultancy solutions for natural and built assets. You are part of our global business comprising 36,000 people, in over 70 countries, dedicated to improving quality of life.Arcadis is looking for an Environmental Consultant specialized in subsoil remediation for...
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Technical Support Engineer Experienced
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España Epi Europrop International A tiempo completoOur Company:Europrop International (EPI) is responsible for the TP400-D6 turboprop engines design, development, manufacturing and support. Produced to power the Airbus A400M Military Transport Aircraft built by Airbus Defence and Space, the TP400-D6 is the most powerful engine in production. Consisting of a European collaboration programme between ITP, MTU...
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PDM technical support engineer with german
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España ServiceMax A tiempo completoPDM Technical Support Engineer with German / French / ItalianOur world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are...
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Senior Geotechnical Engineer
hace 2 semanas
España buscojobs España A tiempo completoExciting Opportunity for a Senior Geotechnical Engineer - Offshore & Renewable Project.Are you a future-thinking problem solver with a passion for engineering challenges? We're working with a leading offshore technology company that's on a mission to shape the future of the energy sector, and they are seeking a talented Senior Geotechnical Engineer to join...
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Geotechnical Engineer
hace 2 semanas
España buscojobs España A tiempo completoExciting Opportunity for Geotechnical Engineers - Offshore & Renewable Project.Are you a future-thinking problem solver with a passion for engineering challenges? We're working with a leading offshore technology company that's on a mission to shape the future of the energy sector, and they are seeking talented Geotechnical Engineers at various levels to join...
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Portfolio Manager/Technical Accountant
hace 1 mes
España SCOR Group A tiempo completoThe Portfolio Managers oversee the administration of reinsurance accounts and contracts from establishing and maintaining contractual data, processing the reinsurance accounts and manage the related cash flow. They support the underwriters in all administrative activities related to the underwriting process.ResponsibilitiesResponsible for entries (treaties...
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Senior Geotechnical Engineer
hace 3 semanas
España Chiltern Park Recruitment Ltd A tiempo completoExciting Opportunity for a Senior Geotechnical Engineers - Offshore & Renewable Project. Are you a future-thinking problem solver with a passion for engineering challenges? We're working with a leading offshore technology company that's on a mission to shape the future of the energy sector, and they are seeking a talented Senior Geotechnical Engineers to...