Business Director

hace 3 meses


Barcelona, España Vml South Africa A tiempo completo

.At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.At VML we create Connected Brands. We resist the usual ways of seeing, doing and thinking — harnessing creativity, technology and culture — to reimagine the entire connected consumer experience. Our goal? To create work that becomes part of people's lives, to drive value for our clients and, in the best of cases, to impact the world.We are looking for a Business Director to lead our Banking Unit and develop our Customer Experience and Innovation practice across EMEA. Wanna know more? Keep readingWhich is the role?Develop new client relationship to become the strategic and trusted business adviser to the client. Cultivate and expand existing business relationships through frequent communication and regular client visits.Understand clients' operating and financial business model to anticipate business needs in driving solution, identifying opportunities to increase performance.Manage of relationships with clients as the senior point of contact for our clients. You'll coordinate the resources needed to service projects, building strategic operational plans and balancing the expectations of clients with the execution of creative work.Develop effective, growth-centred mentor relationships with Account Managers. Must establish a good working relationship and seek feedback of Client Services Direct.Manage a team of account managers and overseeing their day to day management. Creating an account strategy to drive sales across the business. Producing proposals and presentations for clients to land new accounts.Proactively identifying clients needs and business opportunities, liasing with other members of the business on existing accounts. Building relationships with key personnel within customer accounts, monitoring client satisfaction post-sale and ensuring a high level of customer service internally.Provide team with all necessary tools and training to improve core expertise and continued career growth. Build a team to deliver company business and revenue goals. Partner with Operations and Finance in building client P&L



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