Service Delivery Manager

hace 5 meses


Las Palmas de Gran Canaria, España Grupo Sermicro A tiempo completo

Grupo Sermicro somos una empresa Integradora de referencia en Soluciones y Servicios TIC con más de 35 años de experiencia y una amplia presencia internacional. Buscamos una persona experta en la gestión y seguimiento de proyectos IT relacionados con el soporte a usuarios y herramientas propias de Workplace. Funciones a desarrollar: Seguimiento de la cuenta de resultados (P&L). Gestión del equipo (ubicados en diferentes localizaciones físicas) y la interlocución con el cliente. Velar por el cumplimiento de los SLA´s, buenos resultados en los KPI´s propuestos y liderar planes de mejora, bien de calidad de servicio o de mejora de márgenes. ¿Qué buscamos en ti?: Experiencia de al menos 6 años como responsable del servicio con un gran volumen de usuarios. Ingeniería en Informática y/o Telecomunicaciones Certificación ITIL ¿Qué podemos ofrecerte? Horario de L a V 40 h/semanales. Ubicación: oficinas del cliente y sede de Sermicro (Madrid Capital) Salario competitivo Desarrollo profesional, formación y acceso a Certificaciones. #J-18808-Ljbffr



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  • Service Delivery Manager

    hace 3 semanas


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    hace 6 días


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