Customer Support Representative

hace 2 meses

Barcelona, España Jujur A tiempo completo

Position: Customer Support RepresentativeLocation: Barcelona, SpainEmployment type: Full-time.Work model: on-site.DUTIES AND RESPONSIBILITIES:Handle incoming customer inquiries (via phone, email, chat, or automated alerts) and address user needs efficientlyRecord call details in the call management system, ensuring timely responses and resolutions within the agreed SLAMaintain up-to-date knowledge of services and products, particularly those tailored to individual customer applicationsEscalate any potential service issues to the senior team members, as needed.Adhere to all project processes and proceduresEnsure compliance with the contractual SLAProvide coverage for other Agents in their absence, whether within the same team or across different teamsCollaborate with the team on specific projects, when requestedFulfill administrative responsibilities, including managing holiday, sickness, and overtime recordsParticipate in regular team meetingsPerform additional tasks as assigned by the management, to ensure continued service performance, quality, and customer satisfaction.REQUIREMENTS:Native / fluent in Danish both verbal and written. Proficiency in English (minimum B2 level)A minimum of 1 year of customer service experience is requiredexperience in the automotive industry is a plus. Familiarity with or experience driving electric vehicles is preferredCompetency in IT platforms, equipment, and applications, including Windows, MS Office, and internet configuration, is necessaryStrong aptitude for working in a customer service environmentExcellent customer care skills, with the ability to listen to and understand customer needsCapable of taking ownership of calls and progressing them to resolution or escalating them when needed.OFFER:Excellent remuneration package based on experience, skills and performanceHigher salary from the 7th monthWorking schedule: Monday to Friday, 08:00 AM - 05 PMBe part of a dynamic and creative team with positive and friendly atmosphere23 working days of paid annual leaveGuidance and tools to reach your full potential.

  • Customer Support Representative

    hace 4 semanas

    Barcelona, Barcelona, España CPM International A tiempo completo

    Unlock Your Potential with CPM InternationalCome and work for a company that values diversity, innovation, and customer satisfaction. As a Customer Support Representative at CPM International, you will be part of a global team that provides multilingual support to clients worldwide.

  • Customer Support Representative

    hace 2 semanas

    Barcelona, España Recruitment Apple Lovers A tiempo completo

    We are currently seeking a Dutch speaker to join our International team. **Customer Support Representative (English and Dutch Speaker)** Industry**:BPO (Business Process Outsourcing)** Locations**:Portugal, Greece, and Spain** Special Note for **Portugal: Company accommodation provided** **Relocation Support: Available for all...

  • Customer Support/sales Representative

    hace 3 meses

    Barcelona, España Cross Borders Talents A tiempo completo

    We zijn opzoek naar Vlaamse sprekers voor de functie Customer Support - Sales Representative in het prachtige Barcelona! Vacature: Customer Support - Sales Representative (Frans + Vlaams + Engels) Locatie: Spanje, Barcelona - SELVA DE MAR Functie: Customer Support - Sales Representative Startdatum: ZSM Salaris: Vanaf 20.000 € per jaar Werktijden:...

  • Dutch Customer Support Representative

    hace 1 mes

    Barcelona, Barcelona, España Nordsbroad A tiempo completo

    Job Title: Dutch Customer Support RepresentativeNordsbroad is seeking a highly skilled and motivated Dutch Customer Support Representative to join our team.Key Responsibilities:Provide exceptional customer service to guests in the Dutch market.Assist guests with their inquiries, resolve issues, and deliver outstanding customer experiences.Collaborate with...

  • Excellent Norwegian Customer Support Agent Opportunity in Barcelona

    hace 1 mes

    Barcelona, Barcelona, España Customer Labs A tiempo completo

    Job Title: Customer Service Representative - Norwegian LanguageJob Summary:Customer Labs is seeking a highly skilled Customer Service Representative to join our team in Barcelona, Spain. As a Customer Service Representative, you will be responsible for providing excellent customer service to our clients in Norwegian, both via phone and email. Key...

  • Customer Support Representative

    hace 3 semanas

    Barcelona, Barcelona, España Qonto A tiempo completo

    About the Job: We're looking for a skilled Customer Support Representative to join our team in the Flemish market. As a key member of our Customer Care team, you'll play a crucial role in providing exceptional support to our clients, ensuring seamless onboarding and resolving any issues that may arise.Key Responsibilities:Delight our Belgian and...

  • Swedish Customer Support Representative Barcelona, Spain

    hace 3 semanas

    Barcelona, España Cross Border Talents A tiempo completo

    Swedish Customer Support Representative Barcelona, Spain Cross Border Talents – Barcelona, Barcelona Swedish Customer Support Representative Barcelona, Spain Position : Customer Support Representative Location : Barcelona, Spain (On-site) Employment Type : Full-time Join our vibrant and supportive team in Barcelona!As a Customer Support Representative ,...

  • Customer Support Representative

    hace 3 meses

    Barcelona, España DKR A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Swedish speaking Customer Support Representative for their Barcelona office. Position: Customer Support Representative Location: Barcelona, Spain Employment type: Full-time Work model: on-site. **DUTIES AND RESPONSIBILITIES**: - Record call details...

  • Swedish Customer Support Representative Barcelona, Spain

    hace 3 semanas

    Barcelona, España Cross Border Talents A tiempo completo

    Swedish Customer Support Representative Barcelona, Spain Cross Border Talents – Barcelona, BarcelonaSwedish Customer Support Representative Barcelona, SpainPosition : Customer Support RepresentativeLocation : Barcelona, Spain (On-site)Employment Type : Full-timeJoin our vibrant and supportive team in Barcelona! As a Customer Support Representative , you'll...

  • Swedish Customer Support Representative Barcelona, Spain

    hace 3 semanas

    Barcelona, España Cross Border Talents A tiempo completo

    Swedish Customer Support Representative Barcelona, SpainCross Border Talents – Barcelona, BarcelonaSwedish Customer Support Representative Barcelona, Spain Position: Customer Support RepresentativeLocation: Barcelona, Spain (On-site)Employment Type: Full-timeJoin our vibrant and supportive team in Barcelona! As a Customer Support Representative, you'll be...

  • Swedish Customer Support Representative Barcelona, Spain

    hace 3 semanas

    Barcelona, España Cross Border Talents A tiempo completo

    Swedish Customer Support Representative Barcelona, SpainCross Border Talents – Barcelona, BarcelonaSwedish Customer Support Representative Barcelona, SpainPosition: Customer Support RepresentativeLocation: Barcelona, Spain (On-site)Employment Type: Full-timeJoin our vibrant and supportive team in Barcelona! As a Customer Support Representative, you'll be...

  • Customer Support Representative

    hace 6 meses

    Barcelona, España HireOn Ltd A tiempo completo

    HireOn Ltd Recruitment is working with a technology BPO business which is looking to recruit a Flemish/Dutch-speaking Customer Support Representative to join an exciting project in a healthcare industry. Position: Customer Support Representative Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary **DUTIES AND...

  • Customer Support Representative

    hace 2 meses

    Barcelona, España Astropay A tiempo completo

    Primary Responsibilities & Expectations:As a Customer Support Representative at AstroPay, you will be at the forefront of our customer interactions, providing timely first assistance to our users via email and chat.Your role is instrumental in addressing user inquiries, troubleshooting issues, and enhancing our platform's user satisfaction. The ideal...

  • Customer Support Representative

    hace 2 meses

    Barcelona, España Astropay A tiempo completo

    Primary Responsibilities & Expectations: As a Customer Support Representative at AstroPay, you will be at the forefront of our customer interactions, providing timely first assistance to our users via email and chat.Your role is instrumental in addressing user inquiries, troubleshooting issues, and enhancing our platform's user satisfaction. The ideal...

  • Swedish Customer Support Representative Barcelona, Spain

    hace 3 semanas

    Barcelona, España Cross Border Talents A tiempo completo

    Swedish Customer Support Representative Barcelona, Spain Cross Border Talents – Barcelona, Barcelona Swedish Customer Support Representative Barcelona, Spain Position : Customer Support RepresentativeLocation : Barcelona, Spain (On-site)Employment Type : Full-time Join our vibrant and supportive team in Barcelona! As a Customer Support Representative ,...

  • Customer Support Representative

    hace 2 semanas

    Barcelona, España David Kennedy Recruitment A tiempo completo

    Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Dutch speaking Customer Support Representative for their Barcelona office.Position: Customer...

  • Customer Support Representative with German

    hace 1 mes

    Barcelona, España Wibit Consulting & Services (WibitCS) A tiempo completo

    **In Collaboration, we are delighted to support a top Outsourcing/BPO company in hiring a German-speaking Customer Support Representative for their Barcelona office.** If you’re enthusiastic about helping others, quick with problem-solving, and ready to join a vibrant team in sunny Barcelona, this opportunity is crafted for you! **Position**: Customer...

  • Customer Support Representative with Dutch

    hace 1 mes

    Barcelona, España Wibit Consulting & Services (WibitCS) A tiempo completo

    **In Collaboration, we are thrilled to support a top Outsourcing/BPO company in recruiting a Dutch-speaking Customer Support Representative for their Barcelona office.** If you have a passion for helping others, a knack for problem-solving, and are ready to be part of a vibrant team in sunny Barcelona, this role could be a perfect match! **Position**:...

  • German Customer Support Representative, Barcelona

    hace 3 semanas

    Barcelona, España Cross Border Talents A tiempo completo

    German Customer Support Representative, Barcelona Cross Border Talents – Barcelona, BarcelonaJoin our vibrant team as a Customer Support Representative in beautiful Barcelona!We're looking for enthusiastic individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service.Key Responsibilities:Respond to incoming...

  • German Customer Support Representative, Barcelona

    hace 3 semanas

    Barcelona, España Cross Border Talents A tiempo completo

    German Customer Support Representative, BarcelonaCross Border Talents – Barcelona, BarcelonaJoin our vibrant team as a Customer Support Representative in beautiful Barcelona!We're looking for enthusiastic individuals who thrive in a dynamic environment and are passionate about providing exceptional customer service.Key Responsibilities:Respond to incoming...