Technical Account Manager

hace 3 semanas


Barcelona, España Iestrategic A tiempo completo

Estamos buscando a una persona para trabajar a tiempo completo como Technical Account Manager con alta capacidad resolutiva y de gestión de tareas, con experiencia en CRM's y entornos web.Buscamos una persona con excelentes habilidades de gestión de cuentas, con formación técnica y experiencia en proyectos de desarrollo de software que actuará como nexo entre las incidencias/nuevas necesidades del cliente y el equipo de desarrollo de la agencia.Principales responsabilidadesRecopilación de nuevos requerimientos evolutivos.Mantener la buena relación con el cliente y detectar futuras necesidades del mismo.Gestión de incidencias técnicas y coordinación con el equipo de soporte técnico.Buscar la excelencia cada día y disfrutar del trabajo.RequerimientosMás de 3 años de experiencia en agencia de marketing digital o desarrollo de software (o consultoras con un claro enfoque tecnológico).Conocimiento y experiencia demostrable en entornos web y CRM's.Capacidad de traducir los requerimientos de cliente a nivel técnico.Liderazgo, habilidades de comunicación, organización y planificación de tareas, gestión de equipos.Excelente manejo de los programas de gestión de proyectos. Conocimiento de herramientas de gestión de tareas y de ticketing.Apasionado/a del marketing digital y desarrollo tecnológico.¿Qué te ofrecemos?La oportunidad de desarrollarte profesionalmente en un proyecto en constante evolución.Un excelente ambiente de trabajo que fomenta la colaboración y el trabajo en equipo.Trabajar con un equipo multidisciplinar.Contrato de trabajo indefinido.Trabajar en unas oficinas modernas, luminosas y situadas en pleno centro de Barcelona, en Paseo de Gracia.#J-18808-Ljbffr



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