It Desktop Support Engineer
hace 2 días
IT Technical Recruiter @ Sky Systems, Inc. | Talent Acquisition | Global IT Recruitment | Strategic SourcingFull-time contract Job Purpose The EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents, problems, requests, in order to achieve high standards of customer service and deliver optimum operational and business benefits.
Operation Roles and ResponsibilitiesMicrosoft Intune, Zoom Meeting Rooms, Microsoft Office 2010, Office 365 products – Windows 10 desktops, laptops, printers, networked copiers, Mobile Iron, NIC's, basic LAN/WAN connectivity, network cable patching, Hands & feet support to Rack and stack activities.IT Tools – SCCM OS deployment, Intune Autopilot OS deployment, Microsoft MFA, Service NOW Ticketing tool (Incident, Service Requests, Asset management)Experience in IT industryGood understanding of ITIL concept & Service NowComputer OS/Peripherals troubleshooting.
Asset/Inventory ManagementEnsure tickets are updated on time and adhere to required SLA.Handling end users' incidents and IMAC requests using Service NOW ticketing toolPerforming Hardware/Software installation (understanding of deployment tools like SCCM)Basic AV support for conference room & internal events using MTR (Microsoft Teams Room)Image Deployment using SCCM & Auto PilotLaptop AV/endpoint security Management for Mcafee, Cortex XDR.Refresh of old asset from Windows 7 to Windows 10.MTR Video conference support for meeting room and events.Vendor coordination for hardware/spare replacementSupport Queue Management to avoid SLA missesAbility to work independently and in a team environment.Ability to communicate well with internal and external contacts.Provide strong customer service for internal IT teams as well as Business Partners.
Work closely with the Server and Networking teams.Performing end to end IMAC activity including packaging un-packaging, accepting & delivery of client service assets with proper update of inventory database.Experience supporting mobile devices; including configuration and troubleshooting of iPhone, iPad Android devices.Provide investigation, diagnosis, resolution and recovery for hardware/software problems.
When unable to resolve, escalate to vendors in accordance with Help Desk escalation processes.Maintain overall ownership of user's issue & service ensuring that they receive resolution within a reasonable timeframe.Responsible for successful deployment and upgrades of laptops & workstations.Seniority levelEntry level
Employment typeContract
Job functionInformation Technology
IndustriesIT Services and IT Consulting
#J-18808-Ljbffr
-
IT Desktop Support Engineer
hace 3 días
Barcelona, España Sky Systems, Inc. (SkySys) A tiempo completoIT Technical Recruiter @ Sky Systems, Inc. | Talent Acquisition | Global IT Recruitment | Strategic SourcingFull-time contractJob PurposeThe EUC onsite support engineer will provide high quality technical support for all End User Computing devices (Laptop, Desktop and mobility) for office-based staff at site, including leading on the resolution of incidents,...
-
IT Desktop Support
hace 7 meses
Barcelona, España Sharp Brains Ltd A tiempo completoJob Description - Deskside Support 1. The Deskside engineer will be L1 Skill level with at least 3-4 Years of relevant experience - End user domain and support handling the Incident /SR as assigned for resolution. 3. Provides Desktop support and support for Computer hardware systems, memory modules, and peripherals. 4. Handle basic issues related to...
-
IT Support Engineer
hace 4 meses
Barcelona, España Tech Domain A tiempo completoWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
-
IT Desktop Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Stonex A tiempo completoOverview: At StoneX, we empower our clients and employees to reach their full potential by connecting them to the global markets. Our innovative approach combines human connection with cutting-edge products and services, creating opportunities for growth and success in a rapidly changing world.Job Purpose: As a vital member of our global team, you will play...
-
Desktop Support Technician
hace 1 día
Barcelona, España Sharp Brains Ltd A tiempo completo**Job description** The Deskside engineer will be L1 Skill level with atleast 3-4 Years of relevant experience - End user domain and support handling the Incident /SR as assigned for resolution. Provides Desktop support and support for Computer hardware systems, memory modules and peripherals. Handle basic issues related to network end user devices...
-
Desktop Support Specialist
hace 1 semana
Barcelona, Barcelona, España Stonex A tiempo completoAbout the Role:At StoneX, we are seeking a highly skilled Desktop Support Specialist to join our global IT infrastructure team. This is an exciting opportunity for a talented professional to provide top-notch support for desktop and laptop systems worldwide.Key Responsibilities:Apply troubleshooting and problem-solving skills to assist users with issues...
-
Desktop Support Technician
hace 4 meses
Barcelona, España Sharp Brains Ltd A tiempo completoExperience/Skills: - 2-4 years of experience in Onsite support - Knowledge and experience on windows 7 OS - Manage Desktop Devices (hardware, software and connectivity) incidentsthrough to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and desktops. - Support, Manage, Optimize and Maintain the...
-
Desktop Support Engineer L1
hace 6 días
Barcelona, España DeRisk Technologies A tiempo completoDesktop support experience. Must have performed desktop support role in last 18 months. - Strong Break / Fix skills Desktops, Workstations, Notebooks and Printers - Minimum 2 years face to face experience required in Desktop Support role - Outstanding customer service - Outstanding presentation & communication - Post Deployment Support/Floor Walking/Desktop...
-
IT Support Engineer
hace 7 meses
Barcelona, España Ikigai Talent Goup A tiempo completoSpain, Barcelona Scale-up 35k SysAdmin | VLAN, SysAdmin | Microsoft365, SysAdmin | Vmware, SysAdmin | Windows, Hard Skills | Linux IT Support Engineer for an International HealthTech Kon’nichiwa! We are currently managing an** IT Support Engineer** for an international scale-up focused on the **healthcare sector.** IT Support Engineer...
-
Technical Desktop Support Specialist Kansas City
hace 3 semanas
Barcelona, Barcelona, España Stonex A tiempo completoAbout This RoleWe are seeking a skilled Technical Desktop Support Specialist to join our team in Kansas City. As a member of our global IT department, you will play a key role in providing support for desktop and laptop systems worldwide.Job SummaryThis position involves troubleshooting and resolving technical issues related to desktop hardware and software...
-
IT Support Engineer
hace 1 semana
Barcelona, España Boats Group A tiempo completo**IT Support Engineer - Barcelona** **About Our Crew** Boats Group is the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying and selling boats easy. We spend each day surrounded by...
-
Level 2 Desktop Support
hace 7 meses
Barcelona, España Allied Worldwide Limited A tiempo completo**We are hiring!!! L2 Desktop Support Engineer in Barcelona** Ad hoc contract for 6 months, 1 Day per month **Job description** **About us** We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global...
-
L2 Desktop Support Engineer
hace 7 meses
Barcelona, España Allied Worldwide Limited A tiempo completo**About us** We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over 40 countries. Over the last 27 years, we have delivered millions of pounds in cost savings...
-
IT Support Engineer L2 Barcelona
hace 7 meses
Barcelona, España UST Global A tiempo completo1 Opening- Barcelona**Role description**: **¡Seguimos buscando talento y nos encantaría que te unieras a nuestro equipo!** Para que nos conozcas algo mejor, UST es una multinacional norteamericana certificada como Top Employer con más de 35.000 empleados a nível global y con presencia en más de 30 países. Somos líderes en servicios de tecnología...
-
Senior IT Support Specialist
hace 5 días
Barcelona, Barcelona, España Eames Consulting A tiempo completoAs a Senior IT Support Specialist at Eames Consulting, you will work part-time in our Barcelona office (2-3 days per week) on a 12-month contract.This role involves providing end-user support for desktops, laptops, mobile phones, and other devices. You will also be responsible for installing and administering basic network equipment such as Wi-Fi routers and...
-
IT Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Smadex A tiempo completoAbout the RoleWe are seeking a highly skilled IT Support Specialist to join our team at Smadex in Barcelona. As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our internal infrastructure.The successful candidate will be responsible for providing day-to-day support and maintenance to ensure optimal IT operations....
-
IT Support Engineer
hace 7 meses
Barcelona, España Setesca Talent A tiempo completoDescripción We are looking for an** IT support engineer** with relevant IT experience, used to work in a demanding support environment with a high level of personal responsibility. Strong customer service ethics and proven customer service skills, committed to delivering an exceptional standard of service. Ability to communicate well with all levels of...
-
IT Infrastructure Support Specialist
hace 3 semanas
Barcelona, Barcelona, España Stonex A tiempo completo**Overview of StoneX**: Connecting clients to markets and talent to opportunity. As a Fortune-100, Nasdaq-listed provider with 4,300 employees and over 400,000 retail and institutional clients from five continents, we're committed to innovation, human connection, and world-class products and services.**Job Purpose and Responsibilities**: As a vital member of...
-
Senior It Engineer, Barcelona
hace 1 mes
Barcelona, España Michael Page A tiempo completoSenior IT engineerPerfil buscado (Hombre/Mujer) Provides support to end users for workstation server and mobile device (hardware and software). Supports engineering applications running on Ubuntu RHEL/CentOS 7 and Windows 10. Prepares deploys and ships new hardware to remote sites and end users. Deployment of on-premises hardware such as routers switches...
-
IT Support Engineer
hace 6 meses
Barcelona, España SITA A tiempo completo**Overview**: **_WELCOME TO SITA_** **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ABOUT THE ROLE & TEAM:_** With strong business growth for our Barcelona location, we are now looking for someone to join our global team of IT support professionals as an **IT Support Engineer**. This role will be internal customer facing...